2009 Braun Town & Country problems, complaints & recalls
Most-reported problem areas: Service Brakes, Hydraulic (11) · Electrical System (4) · Vehicle Speed Control (3)
🛣️ Complaints by mileage
26 NHTSA complaints that reported an odometer reading.
Safety recalls (3)
Electrical System:wiring 2010-06-03 · campaign 10V235000 · 284,655 vehicles
Defect: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY PASSENGER VEHICLES MANUFACTURED FROM FEBRUARY 2007 THROUGH SEPTEMBER 2009. SOME OF THE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY ROUTED WIRE HARNESS THAT MAY HAVE A CONDITION WHERE THE LOWER SLIDING DOOR HINGE BRACKET CAN MAKE CONTACT AND WEAR THROUGH THE WIRE INSULATION.
Risk: A SHORT CIRCUIT COULD OCCUR INSIDE THE SLIDING DOOR, OVERHEATING THE LATCH, POSSIBLY RESULTING IN A FIRE.
Fix: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 15, 2010. OWNERS MAY CONTACT CHRYSLER TOLL-FREE AT 1-800-853-1403.
Suspension:rear 2010-04-23 · campaign 10V164000 · 834 vehicles
Defect: THE BRAUN CORPORATION IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 CHRYSLER TOWN & COUNTRY AND DODGE CARAVAN MOBILITY CONVERSIONS WHICH WERE ALTERED BY BRAUN BETWEEN JANUARY 21, 2009 AND MARCH 19, 2010. DURING CONVERSION, THE CHASSIS WAS RAISED AND THE FLOOR WAS LOWERED TO ACCOMMODATE WHEELCHAIR ACCESSIBILITY FEATURES. IN RAISING THE CHASSIS, THE REAR SPRING HATS COME INTO CLOSER PROXIMITY TO THE REAR TIRES. IN ROUGH OR AGGRESSIVE DRIVING SITUATIONS THE TIRES MAY INTERMITTENTLY CONTACT T
Risk: CONTACT BETWEEN THE TIRE SPRING HAT MAY WEAR A HOLE IN THE TIRE OVER TIME. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL IN THE EVENT OF TIRE PRESSURE LOSS INCREASING THE RISK OF A CRASH.
Fix: BRAUN WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 4, 2010. OWNERS MAY CONTACT BRAUN TOLL-FREE AT 1-800-488-0359.
Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap 2010-04-13 · campaign 10V148000 · 843 vehicles
Defect: THE BRAUN CORPORATION IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 CHRYSLER TOWN & COUNTRY AND DODGE CARAVAN COMMERCIAL ENTERVANS WHICH WERE ALTERED BY BRAUN BETWEEN JANUARY 21, 2009 AND MARCH 19, 2010. DURING CONVERSION, THE CHASSIS WAS RAISED AND THE FLOOR WAS LOWERED TO ACCOMMODATE WHEELCHAIR ACCESSIBILITY FEATURES. IN RAISING THE CHASSIS, THE FUEL FILL PIPE COMES INTO CLOSER PROXIMITY TO THE LEFT REAR TIRE. IN ROUGH OR AGGRESSIVE DRIVING SITUATIONS, THE TIRE MAY INTERMITTENTLY CONTAC
Risk: CONTACT BETWEEN THE TIRE AND FUEL FILL PIPE MAY WEAR A HOLE IN ONE OR THE OTHER COMPONENTS OVER TIME. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL IN THE EVENT OF TIRE PRESSURE LOSS, OR A VEHICLE FIRE IN THE EVENT THE FUEL PIPE IS COMPROMISED.
Fix: BRAUN WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 4, 2010. OWNERS MAY CONTACT BRAUN TOLL-FREE AT 1-800-488-0359.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body:door 2010-09-29 · SB-08-021-10 · Service Bulletin/Repair Instructions
chrysler/dodge: power sliding doors inoperative. this involves flash reprogramming the power sliding door module rear left and/or right (dmrl/dmrr) with new software. power sliding doors will not open from any of the switches. doors will work in the manual mode. *pe updated 11/29/10. *pe
Structure:body:door 2010-08-28 · SB-23-014-10 · Service Bulletin/Repair Instructions
chrysler: sliding door will not latch in the full open position. involves inspecting the right and/or left sliding door operation and if necessary adjusting the sliding door latch position. applies to vehicles built before 4/30/10. *pe
Structure:body:door 2009-10-27 · SB-08-017-09 · Service Bulletin/Repair Instructions
chrysler/dodge: power sliding door module. overly sensitive obstruction detection. verifying there are no mechanical conditions that may lead to slow door operation, making mechanical corrections as necessary and flash reprogramming both power sliding door module's (psdm). *pe
What owners report
2011-06-09 · Service Brakes, Hydraulic · 20,000 mi“rear brakes worn out including rotors at 21,000 miles. rear calipers stick and stay on as if parking brake was engaged. dealer said its common because of winter. my first vehicle ever to have calipers stick because of winter. funny though this was not an issue in the winter. only now after i declined to have them fix my brakes and it's 90 f outs…”
2011-06-01 · Engine And Engine Cooling · 31,000 mi“tl*the contact owns a 2009 chrysler town and country. the contact stated while driving 35 mph the vehicle shut down and all of the lights on the instrumental panel illuminated when the failure occurred. the contact was able to turn the vehicle off for a few minutes and it began to function normally. the vehicle was taken to the dealer for diagnost…”
2011-05-31 · Service Brakes, Hydraulic“2009 town and country- i have had thefront brakes replaced 3 times since i bought the vehicle. this includes 2 after the original recall. the car only has 21000 miles. *tr…”
2011-05-17 · Tires:pressure Monitoring And Regulating Systems · 31,500 mi“on may 15, 2011, i was driving back from laplume, pa when all of a sudden i started hearing a loud noise and rumbling, i slowed down with some trouble controlling the vehicle (luckily i was not going the speed limit because of the continuous rain) and as i slowed down it got louder. i thought my engine was about to die. i put on my distress signal…”
2011-01-18 · Tires:valve · 50,000 mi“tl*the contact owns a 2009 chrysler town and country. the contact stated that the valve stems broke off on all four tires when they were replaced. the dealer inspected the vehicle and stated that they were aware of the problem, because the part was on back order. the parts were on back order for three months and the dealer stated that it is not und…”
2010-12-12 · Interior Lighting · 18,000 mi“2009 chrysler town and country when it rains or snows the dash lights do not work i must use a flash light to see the instruments. *tr…”
2010-11-16 · Power Train:automatic Transmission · 13,750 mi“transmission constantly slipping when shifting up or down....1st transmission lasted less than 14,000 miles...replaced under warranty..complete transmission module replaced...computer module changed out twice.....2009 town & country limited swivel-n-go....great idea....very poor quality! *tr…”
2010-10-19 · Latches/Locks/Linkages · 3,111 mi“after parking and locking the vehicle, when i come back to it sometimes the side doors or rear door are open. this has happened more than once in a parking garage at work, in my garage at home, and when the vehicle is parked on the street. on one occasion, the driver's side sliding door was found open by police in the parking lot of a hotel where i…”
2010-09-14 · Service Brakes, Hydraulic · 58,000 mi“our chrysler town and country is a 2009. we noticed the brakes started making noise after the vehicle was at the dealership because the air conditioning was not working. the brakes are now starting to grind so we took the vehicle to an independent garage. the mechanic said that he has never seen anything like it. our rear brake hose system is b…”
2010-08-29 · Service Brakes, Hydraulic · 30,500 mi“approximately three months ago, we started to notice a vibration when using the brakes. receive a notice from chrysler in july stating some town and country vans brake pads and or rotors may prematurely failed. car had about 35,500 miles on it when we took it to the chrysler dealer last month to check the brakes. front and back brake pads had to be…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.