2009 E-One Quest problems, complaints & recalls
Safety recalls (2)
Electronic Stability Control (Esc) 2011-12-01 · campaign 11V564000 · 220 vehicles
Defect: E-ONE IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 CYCLONE II, TYPHOON, AND QUEST VEHICLES MANUFACTURED FROM MAY 1, 2008, THROUGH NOVEMBER 28, 2011, AND EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM. THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THER
Risk: IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.
Fix: E-ONE WILL NOTIFY OWNERS AND IS WORKING WITH MERITOR WABCO TO REPLACE THE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 16, 2011. OWNERS MAY CONTACT E-ONE CUSTOMER SERVICE AT 1-800-627-5050 OR MERITOR ON TRACK CUSTOMER SERVICE AT 1-866-668-7221.
Engine And Engine Cooling 2010-05-26 · campaign 10V225000 · 20 vehicles
Defect: E-ONE IS RECALLING CERTAIN MODEL YEAR 2008-2009 QUEST AND CYCLONE II FIRE TRUCKS EQUIPPED WITH DETROIT DIESEL SERIES 60 ENGINES MANUFACTURED FROM MARCH 13, 2008 THROUGH SEPTEMBER 27, 2009. THERE IS A SOFTWARE PROBLEM IN THE ENGINE CONTROL COMPUTER THAT MAY CAUSE UNEXPECTED ENGINE SHUT DOWN UNDER CERTAIN OPERATING CONDITIONS.
Risk: UNEXPECTED SHUT DOWN OF THE ENGINE MAY PREVENT THE OPERATION OF EQUIPMENT ON THE VEHICLE DURING RESCUE OPERATION PUTTING THE PUBLIC AND FIRE FIGHTERS AT RISK.
Fix: DETROIT DIESEL IS HANDLING THE OWNER NOTIFICATION SCHEDULE AND REMEDY FOR THIS CAMPAIGN. THE MOTOR CONTROL MODULE WILL HAVE A NEW SOFTWARE INSTALLED FREE OF CHARGE. OWNERS MAY CONTACT DETROIT DIESEL AT 313-592-3708.
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2020-03-03 · MIC-EONE030320 · Service Bulletin/Repair Instructions
e-one, inc. tsb report for the month of february 2020.
Electrical System:wiring 2018-11-05 · 2018-1047 · Service Bulletin/Repair Instructions
during a routine truck delivery inspection a malfunction of the air flow restriction indicator light was detected. our investigation determined that the malfunction was introduced in 2007 with the launch of the new isspro gauge cluster. the new dash gauge cluster changed the requirement for air flow
Exterior Lighting:turn Signal 2018-10-17 · TSB2018-1043 · Service Bulletin/Repair Instructions
during a routine truck delivery inspection a malfunction of the air flow restriction indicator light was detected. our investigation determined that the malfunction was introduced in 2010 with the launch of the new isspro gauge cluster. the new dash gauge cluster changed the requirement for air flow
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.