2009 Freightliner Business Class M2 problems, complaints & recalls
Most-reported problem areas: Service Brakes, Hydraulic (1) · Fuel/Propulsion System (1)
Safety recalls (8)
Exterior Lighting 2020-04-14 · campaign 20V214000 · 63,175 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially covered by the
Risk: The vehicle's rearward visibility may be reduced, increasing the risk of a crash.
Fix: DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.
Power Train:automatic Transmission 2013-12-16 · campaign 13V634000 · 255 vehicles
Defect: Daimler Trucks North America (DTNA) is recalling certain model year 2009-2014 model year Freightliner Business Class M2 and Freightliner Custom Chassis MT45 and MT55 chassis manufactured August 27, 2008, through December 10, 2013 and equipped with Eaton hybrid automated transmissions. The software controlling the affected transmissions may improperly raise the vehicle's engine speed during downshifts without the driver's input.
Risk: The increase in engine speed may result in unintended acceleration, increasing the risk of a crash.
Fix: DTNA will notify owners and dealers will update the hybrid transmission software, free of charge. The recall began on February 5, 2014. Owners may contact DTNA at 1-503-745-6910. DTNA's recall number is FL-657.
Equipment 2012-08-16 · campaign 12V405000 · 1,663 vehicles
Defect: Daimler Trucks North America (DTNA) is recalling certain model year 2009-2012 Freightliner, Sterling, and Western Star vehicles manufactured from July 7, 2008, through December 15, 2011, and equipped with perpendicular air tank mounting brackets. The air tank mounting brackets may develop cracks which can lead to the air tank brackets separating from the frame rail. The air tanks may also separate from the vehicle.
Risk: Air tanks that become separated from a moving vehicle may create a road debris hazard, increasing the risk of a crash.
Fix: DTNA will notify owners, and dealers will replace the air mounting brackets, free of charge. The recall began on December 24, 2012. Owners may contact Daimler Trucks North America toll free at 1-800-547-0712.
Engine And Engine Cooling:engine:diesel 2012-02-28 · campaign 12V074000 · 103,437 vehicles
Defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006-2013 FREIGHTLINER, STERLING, AND WESTERN STAR VEHICLES, EQUIPPED WITH DETROIT DIESEL EPA07 AND EPA10, DD13 AND DD15/16 ENGINES, MANUFACTURED FROM JANUARY 20, 2006, THROUGH FEBRUARY 20, 2012. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT SYSTEM USED ON THESE ENGINES IS SENSITIVE TO ASSEMBLY TORQUE AND MAY BE DAMAGED DURING SERVICE WORK. AS A RESULT OF OTHER REPAIRS, THE LINE SUPPORTS MAY LOOSEN, POTENTIALLY LEADING TO FUEL LINE CRACK
Risk: A FUEL LEAK COULD CREATE A ROAD HAZARD, INCREASING THE RISK OF A CRASH. ALSO A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Fix: DTNA WILL NOTIFY OWNERS, AND WHERE NECESSARY, THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
Engine And Engine Cooling 2011-03-15 · campaign 11V173000 · 50 vehicles
Defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 FREIGHTLINER BUSINESS CLASS M2 AND STERLING ACTERRA EMERGENCY VEHICLES MANUFACTURED FROM AUGUST 18, 2006, THROUGH JULY 7, 2010, EQUIPPED WITH EPA 2007 MBE 900 DETROIT DIESEL ENGINES. ENGINE SOFTWARE MAY NOT REACT PROPERLY TO CERTAIN AFTERMARKET TREATMENT DEVICE FAULT CODES. THE SOFTWARE MAY UNNECESSARILY SHUTDOWN A VEHICLE OR MAY FAIL TO SHUTDOWN A VEHICLE WITH AN AFTERMARKET DEVICE OVER-TEMP FAULT.
Risk: UNEXPECTED SHUTDOWN OF A VEHICLE MAY INCREASE THE RISK OF A CRASH. OVERHEATING OF THE AFTERTREATMENT DEVICE WITHOUT ENGINE SHUTDOWN MAY RESULT IN A FIRE.
Fix: DAIMLER TRUCKS WILL NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY DETROIT DIESEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 25, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712. THIS SAFETY RECALL CAMPAIGN IS AN EXPANSION OF A PREVIOUS RECALL (PLEASE SEE 10V-472).
Engine And Engine Cooling 2010-10-08 · campaign 10V472000 · 58 vehicles
Defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2010 FREIGHTLINER BUSINESS CLASS M2, CUSTOM CHASSIS MT45, S2 CHASSIS, AND STERING ACTERRA VEHICLES MANUFACTURED FROM OCTOBER 5, 2006, THROUGH MAY 24, 2010, EQUIPPED WITH EPA 2007 MBE 900 DETROIT DIESEL ENGINES. ENGINE SOFTWARE MAY NOT REACT PROPERLY TO CERTAIN AFTERMARKET TREATMENT DEVICE FAULT CODES. THE SOFTWARE MAY UNNECESSARILY SHUTDOWN A VEHICLE OR MAY FAIL TO SHUTDOWN A VEHICLE WITH AN AFTERMARKET DEVICE OVER-TEMP FAULT.
Risk: UNEXPECTED SHUTDOWN OF A VEHICLE MAY INCREASE THE RISK OF A CRASH. OVERHEATING OF THE AFTERTREATMENT DEVICE WITHOUT ENGINE SHUTDOWN MAY RESULT IN A FIRE.
Fix: DAIMLER TRUCKS WILL NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY DETROIT DIESEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 30, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.
Steering:column 2010-07-13 · campaign 10V322000 · 6,325 vehicles
Defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 FREIGHTLINER BUSINESS CLASS M2, STERLING ACTERRA, A-LINE, AND L-LINE HEAVY TRUCKS MANUFACTURED FROM SEPTEMBER 8, 2008 THROUGH APRIL 20, 2009 EQUIPPED WITH TRW IGEN3 INTERMEDIATE STEERING COLUMNS. THE WELD AROUND THE IGEN3 STEERING SHAFT TUBE THAT SECURES THE SPLINE TUBE TO THE INTERMEDIATE TUBE MAY BE MISLOCATED (I.E., NOT FULLY OVER THE SEAM CREATED WHEN THE TUBES ARE PRESSED TOGETHER.)
Risk: MISLOCATED WELDS MAY RESULT IN TORSIONAL AND AXIAL STRENGTH FALLING BELOW ACCEPTABLE LEVELS. THIS CONDITION COULD RESULT IN SEPARATION OF THE STEERING COLUMN, LOSS OF STEERING CONTROL AND A VEHICLE CRASH WITHOUT WARNING.
Fix: DTNA WILL NOTIFY OWNERS AND THE BUSES WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 23, 2010. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
Exterior Lighting:brake Lights:switch 2010-04-30 · campaign 10V178000 · 8,971 vehicles
Defect: DTNA IS RECALLING CERTAIN MODEL YEAR 2005 THROUGH 2011 FREIGHTLINER BUSINESS CLASS C2, FCCC B2 CHASSIS, S2 CHASSIS, AND MC CHASSIS MANUFACTURED BEGINNING JANUARY 19, 2005 THROUGH APRIL 16, 2010. THE STOP LAMPS MAY BE INTERMITTENT DURING LIGHT BRAKE APPLICATIONS.
Risk: THE STOP LAMPS MAY NOT PROPERLY INDICATE THAT THE SERVICE BRAKES ARE APPLIED WHICH MAY LEAD TO A CRASH WITHOUT WARNING.
Fix: DTNA WILL NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY DTNA DEALERSHIPS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2011. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
Service bulletins (427)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Visibility 2022-01-03 · SB83-124 · Service Bulletin/Repair Instructions
revised freightliner service bulletin for large temperature swings at a/c outlet. minor note: added an update of document previously submitted. the related vmrs codes are added
Engine 2021-12-30 · TSB-54-259-FTL · Service Bulletin/Repair Instructions
revised technical service bulletin for chassis module replacement
Engine And Engine Cooling 2021-04-19 · WI21-009 · Service Bulletin/Repair Instructions
warranty information letter announcing that dtna is increasing the standard diagnostic times (sdts) shown. the updated after treatment system (ats) diesel exhaust fluid (def) pump times will be applied to repair orders opened on or after april 12, 2021.
Equipment 2021-04-06 · WI21-008 · Service Bulletin/Repair Instructions
warranty information letter announcing dtna is adjusting the standard repair times (srts) shown. the updated times will be applied to repair orders opened on or after april 5, 2021.
Power Train 2020-12-23 · SB35-036 · Service Bulletin/Repair Instructions
revised freightliner service bulletin for axle flange gasket replaced with o-ring. revision removed steps instructing removal and installation of wheels. daimler trucks north america has released a new axle shaft to hub rubber o-ring (part number 11-30728-000) as a replacement for the paper gasket
Equipment 2020-10-27 · SB54-278 · Service Bulletin/Repair Instructions
updated freightliner service bulletin for powernet troubleshooting guide - batteries, path, alternator, and starter. this bulletin replaces the version dated 5/31/2017. information is added about the bct-460dtna powernet assessment tool. when troubleshooting powernet issues, use the bct-460dtna powe
Showing the 6 most recent of 427 bulletins. Search all of them free at nhtsa.gov.
What owners report
2012-12-06 · Fuel/Propulsion System · 119,830 mi“we have had issues with the fuel filter housings starting to seep fuel through the housing assemblies in the mbe engines. we have had two other units with the same issue that we had to have repaired and we have one other vehicle in the shop currently with the same issue. these units will start to leak fuel and will drain the filter housing overnigh…”
2011-11-23 · Service Brakes, Hydraulic · 26,205 mi“the support bracket for the right rear brake, air chamber and cross shaft broke off the rear axle housing which caused the cross shaft and chamber bracket to break. this allowed the right rear brake chamber to rotate upward which caused it to wedge under the frame rail. upon further investigation it was discovered that the support bracket welded …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.