2009 New Horizons Majestic problems, complaints & recalls
0
Complaints
1
Recalls
0
Service bulletins
0
Crashes reported
0
Fires reported
0
Deaths
Safety recalls (1)
Equipment 2010-09-23 · campaign 10V443000 · 2 vehicles
Defect: NEW HORIZONS IS RECALLING CERTAIN MODEL YEAR 2009 MAJESTIC 5TH WHEEL TRAILERS EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
Risk: AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
Fix: NEW HORIZONS IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON APRIL 4, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.