2009 Orion Vii problems, complaints & recalls
Most-reported problem areas: Engine And Engine Cooling:cooling System:hoses/Lines/Piping/Fittings (1)
Safety recalls (4)
Engine And Engine Cooling:engine 2015-05-15 · campaign 15V288000 · 455 vehicles
Defect: Daimler Buses North America (DBNA) is recalling certain model year 2007-2012 Orion VII natural gas-powered transit buses manufactured January 1, 2007, to October 1, 2012. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.
Risk: If the engine oil comes into contact with hot surfaces, it can increase the risk of a vehicle fire.
Fix: Cummins will notify owners on behalf of DBNA, and dealers will secure the ends of the 90-degree elbow. In addition, the electronic control module (ECM) will be reprogrammed with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 12, 2015. Owners may contact DBNA at 1-905-403-7807 or Cummins Inc. at 1-800-343-7357.
Engine And Engine Cooling:engine 2014-03-05 · campaign 14V106000 · 455 vehicles
Defect: Daimler Buses North America (DBNA) is recalling certain model year 2007-2012 Orion VII transit buses manufactured January 2007 through October 2012 equipped with certain Cummins Westport Model ISL G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.
Risk: The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.
Fix: Cummins Inc. and Cummins Wesport Inc. will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on April 12, 2014. Owners may contact DBNA at 1-905-403-7807 or Cummins Inc. at 1-800-343-7357. Cummins' number for this recall is C1462 (for ISL G engines) or C1461 (for ISX12 G) engines.
Electrical System 2013-09-27 · campaign 13V476000 · 3,009 vehicles
Defect: Daimler Buses North America Ltd. (DBNA) is recalling certain model year 2003-2008 Orion V and model year 2002-2010 VII buses equipped with Sure Power equalizers and DC-DC Converters. The specific potting compound used in the equalizers and convertors for insulation was found to be capable of conducting electricity after being exposed to heat.
Risk: Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Fix: DBNA will notify owners and Sure Power representatives will change out the equalizer and/or convertor, free of charge. The recall is expected to begin during November 2014. Owners may contact DBNA at 1-905-403-1111.
Power Train:clutch Assembly:pedal/Hand Lever(Motorcycle) 2010-01-21 · campaign 10V015000 · 426 vehicles
Defect: DAIMLER BUSES IS RECALLING CERTAIN ORION TRANSIT BUSES EQUIPPED WITH THE MORSE REMOTE THROTTLE CONTROL. THE MORSE REMOTE THROTTLE CONTROL PANEL IS LOCATED IN THE ENGINE COMPARTMENT AND A SWITCH ON IT IS LABELED, "THROTTLE"; "OFF" OR "FRONT" AND "ON" OR "REAR" SELECTING THE ACTIVE ENGINE CONTROL STATION. IF A PERSON OPERATING THE ENGINE FROM THE "REAR" POSITION (AT THE ENGINE) FAILS TO PLACE THE SWITCH IN THE "OFF" OR "FRONT" POSITION AND THE ENGINE RPM WAS SET TO ABOVE IDLE DURING MAINTENANCE FO
Risk: THE BUS COULD ACCELERATE AT A HIGHER RATE THAN ANTICIPATED INCREASING THE RISK OF A CRASH.
Fix: DAIMLER WILL PROVIDE INSTRUCTIONS TO MODIFY THE WIRING TO THE MORSE THROTTLE CONTROL SWITCH. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 1, 2010. OWNERS MAY CONTACT DAIMLER BUSES AT 1-800-716-7466.
Service bulletins (14)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:frame And Members 2019-04-01 · NYCT LETTER · Service Bulletin/Repair Instructions
letter to four (4) new york state transit bus customers regarding performing
Equipment:other:owners/Service/Other Manual 2017-10-27 · 14CSA23 · Service Bulletin/Repair Instructions
14csa23 csc announces ?tech tips? ? ddcsn
Fuel System, Diesel 2016-03-28 · 16TS7 · Service Bulletin/Repair Instructions
16ts7 reman diesel particulate filter serial number
Equipment 2014-10-31 · 14TL8 · Service Bulletin/Repair Instructions
14tl8 torcup? non-impacting torque tool.
Electrical System:wiring 2014-10-24 · 14CSA22 · Service Bulletin/Repair Instructions
14csa22 dtna chassis wiring diagrams
Equipment:other:owners/Service/Other Manual 2014-10-23 · 14TL9 · Service Bulletin/Repair Instructions
14tl9 special tool warranty program.
Showing the 6 most recent of 14 bulletins. Search all of them free at nhtsa.gov.
What owners report
2013-02-19 · Engine And Engine Cooling:cooling System:hoses/Lines/Piping/Fittings“2012 orion vii: coolant hose failure in the air duct above the passenger compartment has failed three times resulting in hot coolant raining down onto the seats…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.