2009 Sterling 9500 problems, complaints & recalls
Safety recalls (5)
Equipment 2012-08-16 · campaign 12V405000 · 1,663 vehicles
Defect: Daimler Trucks North America (DTNA) is recalling certain model year 2009-2012 Freightliner, Sterling, and Western Star vehicles manufactured from July 7, 2008, through December 15, 2011, and equipped with perpendicular air tank mounting brackets. The air tank mounting brackets may develop cracks which can lead to the air tank brackets separating from the frame rail. The air tanks may also separate from the vehicle.
Risk: Air tanks that become separated from a moving vehicle may create a road debris hazard, increasing the risk of a crash.
Fix: DTNA will notify owners, and dealers will replace the air mounting brackets, free of charge. The recall began on December 24, 2012. Owners may contact Daimler Trucks North America toll free at 1-800-547-0712.
Engine And Engine Cooling:engine:diesel 2012-02-28 · campaign 12V074000 · 103,437 vehicles
Defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006-2013 FREIGHTLINER, STERLING, AND WESTERN STAR VEHICLES, EQUIPPED WITH DETROIT DIESEL EPA07 AND EPA10, DD13 AND DD15/16 ENGINES, MANUFACTURED FROM JANUARY 20, 2006, THROUGH FEBRUARY 20, 2012. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT SYSTEM USED ON THESE ENGINES IS SENSITIVE TO ASSEMBLY TORQUE AND MAY BE DAMAGED DURING SERVICE WORK. AS A RESULT OF OTHER REPAIRS, THE LINE SUPPORTS MAY LOOSEN, POTENTIALLY LEADING TO FUEL LINE CRACK
Risk: A FUEL LEAK COULD CREATE A ROAD HAZARD, INCREASING THE RISK OF A CRASH. ALSO A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Fix: DTNA WILL NOTIFY OWNERS, AND WHERE NECESSARY, THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
Engine And Engine Cooling 2011-03-03 · campaign 11V146000 · 2,073 vehicles
Defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2011 FREIGHTLINER, CASCADIA, CENTURY, COLUMBIA FLD, AND M2, STERLING 9500, AND WESTERN STAR 4900 HEAVY TRUCKS MANUFACTURED FROM MARCH 20, 2006, THROUGH JUNE 30, 2010, EQUIPPED WITH SPECIFIC MBE4000 EPA07 MODEL ENGINES. THE INTAKE AIR GRID HEATER MAY SHORT CIRCUIT AND FAIL DUE TO EXCESSIVE INTERNAL TEMPERATURES.
Risk: A SHORT CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.
Fix: DTNA WILL NOTIFY OWNERS OF THE RECALL DURING MARCH 2011. ANOTHER NOTIFICATION WILL BE ISSUED ONCE THE REMEDY IS RELEASED. DTNA EXPECTS THE REMEDY TO BE AVAILABLE BY DECEMBER 1, 2011. REPAIRS WILL BE PERFORMED BY DTNA DEALERS FREE OF CHARGE. OWNERS MAY CONTACT DTNA TOLL-FREE AT 1-800-547-0712. THIS RECALL IS ASSCOCIATED WITH A PREVIOUS RECALL, CAMPAIGN NUMBER 10V-341.
Engine And Engine Cooling 2010-07-27 · campaign 10V341000 · 5,743 vehicles
Defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2011 FREIGHTLINER, FCCC, STERLING, AND WESTERN STAR HEAVY TRUCKS MANUFACTURED FROM SEPTEMBER 5, 2006, THROUGH JUNE 30, 2010, EQUIPPED WITH SPECIFIC MBE900 EPA04 AND EPA07 MODEL ENGINES. THE INTAKE AIR GRID HEATER MAY SHORT CIRCUIT AND FAIL DUE TO EXCESSIVE INTERNAL TEMPERATURES.
Risk: A SHORT CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.
Fix: DAIMLER TRUCKS WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE BUSES FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY DETROIT DIESEL CORPORATION AUTHORIZED REPAIR FACILITIES. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 29, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712.
Engine And Engine Cooling 2010-03-23 · campaign 10V112000 · 16 vehicles
Defect: DAIMLER TRUCKS HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2008 THROUGH 2010 FREIGHTLINER COLUMBIA, FLD, STERLING 9500 AND WESTERN STAR 4900 EMERGENCY VEHICLES. THE ENGINE MAY SHUT DOWN UNEXPECTEDLY WHEN A DIESEL PARTICULATE FILTER OVER TEMPERATURE CONDITION IS DETECTED.
Risk: UNEXPECTED EMERGENCY VEHICLE ENGINE SHUTDOWN UNDER CERTAIN CONDITIONS COULD HAMPER RESCUE OPERATIONS AND PLACE THE PUBLIC AT RISK.
Fix: THE ENGINE CONTROL LOGIC WILL BE REPROGRAMMED TO ILLUMINATE A MALFUNCTION INDICATOR LIGHT WITHOUT REQUESTING ENGINE SHUTDOWN. REPAIRS WILL BE PERFORMED BY DETROIT DIESEL. PLEASE SEE DAIMLER TRUCKS DEFECT REPORT 10E-005. THE SAFETY RECALL BEGAN ON MAY 17, 2010. OWNERS MAY CONTACT DETROIT DIESEL AT 1-313-592-5800 OR DAIMLER TRUCKS AT 1-800-547-0712.
Service bulletins (74)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine And Engine Cooling 2021-04-19 · WI21-009 · Service Bulletin/Repair Instructions
warranty information letter announcing that dtna is increasing the standard diagnostic times (sdts) shown. the updated after treatment system (ats) diesel exhaust fluid (def) pump times will be applied to repair orders opened on or after april 12, 2021.
Equipment 2021-04-06 · WI21-008 · Service Bulletin/Repair Instructions
warranty information letter announcing dtna is adjusting the standard repair times (srts) shown. the updated times will be applied to repair orders opened on or after april 5, 2021.
Engine And Engine Cooling 2020-12-06 · 20TS-09 · Service Bulletin/Repair Instructions
technical service letter for spn 3711 fmi 31 on ghg17 dd15 trucks.
Fuel System, Diesel 2019-08-07 · 0609-19 · Service Bulletin/Repair Instructions
service information bulletin for symptom diagnostics - fluid in the aftertreatment - diesel fuel contamination.
Equipment:other:owners/Service/Other Manual 2017-10-27 · 14CSA23 · Service Bulletin/Repair Instructions
14csa23 csc announces ?tech tips? ? ddcsn
Engine And Engine Cooling 2016-04-17 · 15TS3 · Service Bulletin/Repair Instructions
15ts3 detroit? coolant change from nitrite organic acid technology
Showing the 6 most recent of 74 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.