AutoDefect IQ

2009 Sterling Bullet 5500 problems, complaints & recalls

Most-reported problem areas: Air Bags (1)

1
Complaints
1
Recalls
22
Service bulletins
0
Crashes reported
0
Fires reported
0
Deaths

Safety recalls (1)

Air Bags:frontal:passenger Side:inflator Module 2016-06-09 · campaign 16V418000 · 2,601 vehicles

Defect: Daimler Trucks of North America (DTNA) is recalling certain model year 2008-2009 Sterling Bullet 4500 and 5500 chassis cab vehicles manufactured October 15, 2007, through November 10, 2008. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity, high temperatures,

Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Fix: Sterling will notify the owners and dealers will replace the passenger frontal air bag inflator, free of charge. An interim letter was mailed to owners on July 22, 2016. The remedy is now available. Notification was mailed to owners on May 12, 2017. Owners may contact Sterling customer service at 1-800-547-0712. DTNA's number for this recall is FL-714.

Service bulletins (22)

Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.

Electrical System 2023-09-15 · 9100226 · Service Bulletin/Repair Instructions

connector kit before ordering this connector repair kit 68018957a$, check it in the mopar connector repair kit website to confirm part number and applicability. there is an error with the wiring diagrams in service library that is causing the incorrect repair kit part number to populate. please use

Electrical System:wiring 2023-09-15 · 9100226 · Service Bulletin/Repair Instructions

connector kit before ordering this connector repair kit 68018957a$, check it in the mopar connector repair kit website to confirm part number and applicability. there is an error with the wiring diagrams in service library that is causing the incorrect repair kit part number to populate. please use

Power Train 2021-03-10 · 9004350 · Service Bulletin/Repair Instructions

gear motor, transfer case the gear motor assembly is shipped in awd/2wd position. the transfer case needs to be positioned in awd/2wd position to properly assemble gear motor to t-case. please reference star online publication s2121000003 for further details. do not have the transfer case in in ano

Engine And Engine Cooling 2021-03-10 · 9004350 · Service Bulletin/Repair Instructions

gear motor, transfer case the gear motor assembly is shipped in awd/2wd position. the transfer case needs to be positioned in awd/2wd position to properly assemble gear motor to t-case. please reference star online publication s2121000003 for further details. do not have the transfer case in in ano

Power Train 2021-03-04 · S2121000003 · Service Bulletin/Repair Instructions

transfer case gear motor/actuator installation guidelines.

Power Train 2021-03-04 · S2121000003 · Service Bulletin/Repair Instructions

transfer case gear motor/actuator installation guidelines.

Showing the 6 most recent of 22 bulletins. Search all of them free at nhtsa.gov.

What owners report

2017-07-26 · Air Bags

“ tl* takata recall. the contact owns a 2009 sterling bullet 5500. the contact received notification of nhtsa campaign number: 16v418000 (air bags) however, the part to do the recall repair was not yet available. the contact stated that the unknown local dealer was unable to remedy the vehicle in a timely manner. the manufacturer was contacted howe…”

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

Other Sterling Bullet 5500 years