AutoDefect IQ

2009 Thomas Built Buses Saf-T-Liner C2 problems, complaints & recalls

2
Complaints
15
Recalls
172
Service bulletins
0
Crashes reported
0
Fires reported
0
Deaths

Safety recalls (15)

Equipment 2018-01-30 · campaign 18V083000 · 606 vehicles

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, FS65, and Minotour school buses, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that i

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: DTNA will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin March 30, 2018. Owners may contact DTNA customer service at 1-800-547-0712 or Kidde customer service at 1-855-262-3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.

Equipment 2017-07-17 · campaign 17V453000 · 1,462 vehicles

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2005-2018 Thomas Built Buses Saf-T-Liner C2 school buses. In the event of a crash, the wheelchair pocket track anchorage may not adequately secure a the wheelchair.

Risk: In the event of a crash, an unsecured wheelchair may increase the risk of injury.

Fix: DTNA will notify owners, and dealers will add additional fasteners to the wheelchair pocket track to reinforce the anchorage, free of charge. An interim notice was sent to owners on September 13, 2017. The recall began on December 20, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-743.

Equipment 2017-07-17 · campaign 17V454000 · 32 vehicles

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2005-2018 Thomas Built Buses Saf-T-Liner C2 transit buses. In the event of a crash, the wheelchair pocket track anchorage may not adequately secure a the wheelchair.

Risk: In the event of a crash, an unsecured wheelchair may increase the risk of injury.

Fix: DTNA will notify owners, and dealers will add additional fasteners to the wheelchair pocket track to reinforce the anchorage, free of charge. An interim letter was mailed on September 13, 2017. The recall began on December 20, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-743.

Equipment Adaptive/Mobility 2015-09-04 · campaign 15V565000 · 4,334 vehicles

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2006-2015 Thomas Built Buses FS-65, Saf-T-Liner C2, Saf-T-Liner EF, Saf-T-Liner EFX, Saf-T-Liner HDX, and Minotour DRW school buses manufactured January 3, 2006, to August 1, 2014, and equipped with certain Ricon model S2005, S2010, S5005, S5010, S5505, S5510 wheelchair lifts. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

Risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

Fix: DTNA will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began onNovember 2, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-686.

Structure:body:door 2015-07-07 · campaign 15V432000 · 103,038 vehicles

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2002-2013 Thomas Built Buses Saf-T-Liner ER, 2001-2005 Saf-T-Liner Conventional, 2002-2013 Saf-T-Liner MVP-EF, 2013 Saf-T-Liner EFX, 2001-2008 Saf-T-Liner FS65, 2005-2013 Saf-T-Liner C2, 2003-2013 Saf-T-Liner HDX, 2002-2003 Saf-T-Liner MVP-ER, 2002 Vista, and 2002-2003 TL-960 school buses manufactured from February 5, 2001, through May 29, 2012. In the affected vehicles, the stem that connects the outside emergency door han

Risk: If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.

Fix: DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. Daimler issued an interim notification to owners on August 25, 2015. The recall began on December 24, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-685.

Structure:body:door 2015-07-06 · campaign 15V425000 · 3,013 vehicles

Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2002-2004 Thomas Built Buses Saf-T-Liner ER, 2001-2005 Saf-T-Liner Conventional, 2002-2013 Saf-T-Liner MVP-EF, 2013 Saf-T-Liner EFX, 2001-2008 Saf-T-Liner FS65, 2005-2013 Saf-T-Liner C2, 2003-2013 Saf-T-Liner HDX, 2002-2003 Saf-T-Liner MVP-ER, 2002 Vista, and 2002-2003 TL-960 non-school buses. In the affected vehicles, the stem that connects the outside emergency door handle to the emergency door opening mechanism may corro

Risk: If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.

Fix: DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was mailed to owners on August 28, 2015. The recall began on December 24, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-685.

Equipment Adaptive/Mobility 2012-05-17 · campaign 12V225000 · 890 vehicles

Defect: DAIMLER TRUCKS NORTH AMERICA (DTNA) IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2011 SAF-T-LINER EF, MINOTOUR, SAF-T-LINER C2, AND SAF-T-LINER HDX SCHOOL BUSES EQUIPPED WITH BRAUN CENTURY-2 AND VISTA-2 WHEELCHAIR LIFTS. OVER TIME, AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE OUTER BARRIER MAY BECOME BENT OR MISALIGNED.

Risk: A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP. IF THIS OCCURS WHEN THE LIFT PLATFORM IS IN AN ELEVATED POSITION, THE WHEELCHAIR’S OCCUPANT COULD FALL AND SUSTAIN INJURY.

Fix: DTNA WILL NOTIFY OWNERS, AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED BRAUN DEALERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 28, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.

Equipment Adaptive/Mobility 2012-05-17 · campaign 12V226000 · 100 vehicles

Defect: DAIMLER TRUCKS NORTH AMERICA (DTNA) IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2011 SAF-T-LINER EF, MINOTOUR, SAF-T-LINER C2, SAF-T-LINER HDX TRANSIT BUSES EQUIPPED WITH BRAUN CENTURY-2 AND VISTA-2 WHEELCHAIR LIFTS. OVER TIME, AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE OUTER BARRIER MAY BECOME BENT OR MISALIGNED.

Risk: A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP. IF THIS OCCURS WHEN THE LIFT PLATFORM IS IN AN ELEVATED POSITION, THE WHEELCHAIR’S OCCUPANT COULD FALL AND SUSTAIN INJURY.

Fix: DTNA WILL NOTIFY OWNERS, AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED BRAUN DEALERS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 28, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.

Service Brakes, Hydraulic 2011-10-18 · campaign 11V505000 · 700 vehicles

Defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2005 THROUGH 2009 THOMAS BUILT SAF-T-LINER C2 SCHOOL BUSES MANUFACTURED FROM MARCH 9, 2004, THROUGH JANUARY 2, 2008, EQUIPPED WITH CATERPILLAR C7 ENGINES, HYDRAULIC BRAKES, AND A FUEL WATER SEPARATOR. THE FUEL LINE GOING FROM THE FUEL WATER SEPARATOR TO THE ENGINE MAY RUB ON THE HYDRAULIC BRAKE LINES POTENTIALLY RESULTING IN BRAKE FLUID LEAK.

Risk: A BRAKE FLUID LEAK MAY REDUCE BRAKING PERFORMANCE INCREASING THE RISK OF A CRASH.

Fix: DTNA WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLES TO ENSURE THAT THERE IS THE CORRECT CLEARANCE BETWEEN THE FUEL AND BRAKE LINES. DAMAGED LINES WILL BE REPLACED. REPAIRS WILL BE MADE BY DTNA AUTHORIZED SERVICE FACILITIES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 27, 2011. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.

Equipment:appliance:air Conditioner 2011-04-06 · campaign 11V222000 · 6,831 vehicles

Defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2011 SAF-T-LINER C2, SAF-T-LINER HDX, MVP-EF, FS-65, AND MINOTOR SCHOOL BUSES MANUFACTURED FROM JANUARY 2, 2006, THROUGH JANUARY 31, 2011, EQUIPPED WITH CARRIER GENV EM-1 EVAPORATOR UNITS. DUE TO TIME, TEMPERATURE, AND/OR VIBRATION, THE FUSE MAY LOOSEN IN THE FUSE HOLDER RESULTING IN HIGH RESISTANCE AND ARCING.

Risk: IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND A VEHICLE FIRE MAY OCCUR.

Fix: DTNA WILL NOTIFY OWNERS AND PROVIDE INFORMATION ON HOW TO OBTAIN THE RETROFIT KIT FROM CARRIER ALONG WITH REPAIR INSTRUCTIONS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 20, 2011. (SEE CARRIER'S RECALL CAMPAIGN 11E-003.) OWNERS MAY CONTACT CARRIER AT 1-800-793-4741 OR DTNA AT 1-800-547-0712.

Engine And Engine Cooling 2011-03-15 · campaign 11V172000 · 475 vehicles

Defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 THOMAS BUILT SAF-T-LINER C2 AND SAF-T-LINER HDX SCHOOL BUSES AND FCCC B2 BUS CHASSIS USED IN SAF-T-LINER C2 SCHOOL BUSES MANUFACTURED FROM AUGUST 18, 2006, THROUGH JULY 7, 2010, EQUIPPED WITH EPA 2007 MBE 900 DETROIT DIESEL ENGINES. ENGINE SOFTWARE MAY NOT REACT PROPERLY TO CERTAIN AFTERMARKET TREATMENT DEVICE FAULT CODES. THE SOFTWARE MAY UNNECESSARILY SHUTDOWN A VEHICLE OR MAY FAIL TO SHUTDOWN A VEHICLE WITH AN AFTERMARKET DEVICE

Risk: UNEXPECTED SHUTDOWN OF A VEHICLE MAY INCREASE THE RISK OF A CRASH. OVERHEATING OF THE AFTERTREATMENT DEVICE WITHOUT ENGINE SHUTDOWN MAY RESULT IN A FIRE.

Fix: DAIMLER TRUCKS WILL NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY DETROIT DIESEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 25, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712. THIS SAFETY RECALL CAMPAIGN IS AN EXPANSION OF A PREVIOUS RECALL (PLEASE SEE 10V-468).

Engine And Engine Cooling 2010-10-08 · campaign 10V468000 · 2,687 vehicles

Defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2011 SAF-T-LINER C2 AND SAF-T-LINER HDX SCHOOL BUSES MANUFACTURED FROM OCTOBER 5, 2006 THROUGH MAY 24, 2010, EQUIPPED WITH EPA 2007 MBE 900 DETROIT DIESEL ENGINES. ENGINE SOFTWARE MAY NOT REACT PROPERLY TO CERTAIN AFTERMARKET TREATMENT DEVICE FAULT CODES. THE SOFTWARE MAY UNNECESSARILY SHUTDOWN A VEHICLE OR MAY FAIL TO SHUTDOWN A VEHICLE WITH AN AFTERMARKET DEVICE OVER-TEMP FAULT.

Risk: UNEXPECTED SHUTDOWN OF A VEHICLE MAY INCREASE THE RISK OF A CRASH. OVERHEATING OF THE AFTERTREATMENT DEVICE WITHOUT ENGINE SHUTDOWN MAY RESULT IN A FIRE.

Fix: DAIMLER TRUCKS WILL NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY DETROIT DIESEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 30, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.

Engine And Engine Cooling 2010-07-27 · campaign 10V340000 · 5,445 vehicles

Defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2011 FCCC B2 106 CH AND THOMAS BUILT SAF-T-LINER C2 AND HDX SCHOOL BUSES MANUFACTURED FROM SEPTEMBER 5, 2006 THROUGH JUNE 30, 2010, EQUIPPED WITH SPECIFIC MBE900 EPA04 AND EPA07 MODEL ENGINES. THE INTAKE AIR GRID HEATER MAY SHORT CIRCUIT AND FAIL DUE TO EXCESSIVE INTERNAL TEMPERATURES.

Risk: A SHORT CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.

Fix: DAIMLER TRUCKS WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE BUSES FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY DETROIT DIESEL CORPORATION AUTHORIZED REPAIR FACILITIES. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 29, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712.

Exterior Lighting:brake Lights:switch 2010-04-30 · campaign 10V177000 · 6,548 vehicles

Defect: DTNA IS RECALLING CERTAIN MODEL YEAR 2005 THROUGH 2011 THOMAS BUILT SAF-T-LINER C2 SCHOOL BUSES MANUFACTURED BEGINNING JANUARY 19, 2005 THROUGH APRIL 16, 2010. THE STOP LAMPS MAY BE INTERMITTENT DURING LIGHT BRAKE APPLICATIONS.

Risk: THE STOP LAMPS MAY NOT PROPERLY INDICATE THAT THE SERVICE BRAKES ARE APPLIED WHICH MAY LEAD TO A CRASH WITHOUT WARNING.

Fix: DTNA WILL NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY DTNA DEALERSHIPS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2011. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.

Structure:body:door 2010-03-16 · campaign 10V100000 · 9,588 vehicles

Defect: DTNA HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2008 THROUGH 2011 THOMAS BUILT SAF-T-LINER C2 SCHOOL BUSES MANUFACTURED FROM MAY 10, 2007, THROUGH JANUARY 8, 2010. THE REED SWITCH USED TO DETECT THE POSITION OF THE AIR OPERATED FRONT ENTRANCE DOOR MAY MALFUNCTION CAUSING WARNING LIGHTS AND THE CROSSING ARM TO OPERATE IMPROPERLY DURING STUDENT LOADING AND UNLOADING.

Risk: MALFUNCTIONING WARNING LIGHTS DURING THE LOADING AND UNLOADING PROCESS COULD PUT THE STUDENTS AT RISK OF INJURY.

Fix: DTNA WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY THOMAS BUILT BUSES DEALERSHIPS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT MAY 10, 2010. OWNERS MAY CONTACT THOMAS BUILT AT 1-336-889-4871.

Service bulletins (172)

Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.

Visibility/Wiper 2025-05-20 · SS299-TBB · Other

service solution for c2 window retrofi t (new stylewindow in old style bus)

Engine And Engine Cooling 2021-04-19 · WI21-009 · Service Bulletin/Repair Instructions

warranty information letter announcing that dtna is increasing the standard diagnostic times (sdts) shown. the updated after treatment system (ats) diesel exhaust fluid (def) pump times will be applied to repair orders opened on or after april 12, 2021.

Power Train 2020-12-23 · SBT35-004 · Service Bulletin/Repair Instructions

thomas built buses service bulletin for axle flange gasket replaced with o-ring. daimler trucks north america has released a new axle shaft to hub rubber o-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). the new o-ring will provide better sealing and

Structure:body:door 2020-11-03 · PAB040-2020 · Service Bulletin/Repair Instructions

thomas built buses product awareness bulletin on rh 3 pos switch for electric operated entrance door

Equipment 2020-10-27 · SBT54-025 · Service Bulletin/Repair Instructions

thomas built bus service bulletin for when troubleshooting powernet issues, use the bct-460dtna powernet assessment tool. as of may 29, 2018, the autometerã‚â® is the only daimler-approved tool for troubleshooting vehicle powernet issues.

Equipment 2020-10-21 · PAB036-2020 · Service Bulletin/Repair Instructions

thomas built buses product awareness bulletin on lettering changes - notification

Showing the 6 most recent of 172 bulletins. Search all of them free at nhtsa.gov.

What owners report

2019-01-24 · Unknown Or Other · 171,651 mi

“this school bus uses a plastic elbow to connect a coolant line to the rear heater inside the bus. the elbow is cracking and or failing which allows hot coolant in the bus body increasing the risk of injury to the passengers.. the bus is generally in motion and the header on when the failure occurs. *dt*jb…”

2019-01-24 · Unknown Or Other · 190,664 mi

“this school bus uses a plastic elbow to connect a coolant line to the rear heater inside the bus. the elbow is cracking and or failing which allows hot coolant in the bus body increasing the risk of injury to the passengers. the bus is generally in motion and the header on when the failure occurs.*dt…”

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

Other Thomas Built Buses Saf-T-Liner C2 years