2009 Thomas Built Buses Saf-T-Liner Efx problems, complaints & recalls
Most-reported problem areas: Seats (1)
Safety recalls (2)
Equipment Adaptive/Mobility 2015-09-04 · campaign 15V564000 · 52 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2006-2015 Thomas Built Buses Saf-T-Liner HDX, Saf-T-Liner EF, Saf-T-Liner EFX, and Minotour DRW transit buses manufactured January 3, 2006, to August 1, 2014, and equipped with certain Ricon model S2005, S2010, S5005, S5010, S5505, S5510 wheelchair lifts. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Fix: DTNA will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on November 2, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-686.
Equipment Adaptive/Mobility 2015-09-04 · campaign 15V565000 · 4,334 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2006-2015 Thomas Built Buses FS-65, Saf-T-Liner C2, Saf-T-Liner EF, Saf-T-Liner EFX, Saf-T-Liner HDX, and Minotour DRW school buses manufactured January 3, 2006, to August 1, 2014, and equipped with certain Ricon model S2005, S2010, S5005, S5010, S5505, S5510 wheelchair lifts. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Fix: DTNA will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began onNovember 2, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-686.
Service bulletins (99)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Visibility/Wiper 2026-04-24 · SS 305-TBB · Other
service solution for efx ac upper bracket tbb 130987 replaced with tbb 248310
Equipment 2020-10-21 · PAB036-2020 · Service Bulletin/Repair Instructions
thomas built buses product awareness bulletin on lettering changes - notification
Equipment Adaptive/Mobility 2020-07-22 · PAB028-2020 · Service Bulletin/Repair Instructions
thomas built buses product awareness bulletin on heater hose changes
Seats 2020-07-17 · PAB026-2020 · Service Bulletin/Repair Instructions
thomas built buses product awareness bulletin on national driverâs seat update
Equipment 2020-03-26 · PAB014-2020 · Service Bulletin/Repair Instructions
thomas built buses product awareness bulletin on defender composite stop arm changes
Visibility 2020-03-23 · PAB012-2020 · Service Bulletin/Repair Instructions
thomas built buses product awareness bulletin on pv360 ns camera â type d
Showing the 6 most recent of 99 bulletins. Search all of them free at nhtsa.gov.
What owners report
2016-03-15 · Seats · 45,000 mi“passenger seats backs welds breaking away from seat frame and leaving no structural integrity…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.