2009 Toyota Highlander problems, complaints & recalls
Most-reported problem areas: Service Brakes (19) · Engine (18) · Structure:body (10)
🧭 Reliability snapshot
Compared against other Toyota Highlander model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
105 NHTSA complaints that reported an odometer reading.
Safety recalls (8)
Seats:front Assembly:seat Heater/Cooler 2016-06-02 · campaign 16V396000 · 7,749 vehicles
Defect: Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heat
Risk: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Fix: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Visibility:power Window Devices And Controls 2015-10-22 · campaign 15V689000 · 1,814,284 vehicles
Defect: Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
Risk: If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Fix: Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Seats:front Assembly:seat Heater/Cooler 2014-11-19 · campaign 14V743000 · 3,233 vehicles
Defect: Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Risk: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Fix: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Air Bags:frontal:driver Side:inflator Module 2014-04-09 · campaign 14V168000 · 1,486,413 vehicles
Defect: Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a Flexible Flat Cable (FFC). Due to the shape and location of the FFC's retainer, the FFC could become damaged when the steering wheel is turned.
Risk: If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.
Fix: Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is avail
Seats 2013-01-16 · campaign 13V014000 · 3,235 vehicles
Defect: Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather
Risk: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Fix: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Equipment:other:labels 2010-02-03 · campaign 10V035000 · 271,417 vehicles
Defect: GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Risk: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Fix: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Equipment:other:labels 2010-02-03 · campaign 10V036000 · 153,418 vehicles
Defect: SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Risk: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Fix: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Vehicle Speed Control:accelerator Pedal 2010-01-27 · campaign 10V023000 · 1,126,915 vehicles
Defect: TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2010 HIGHLANDER, MODEL YEAR 2009-2010 COROLLA, VENZA AND MATRIX PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT. THIS RECALL IS AN EXPANSION OF A CAMPAIGN OF 3.8 MILLION OTHER TOYOTA VEHICLES ANNOUNCED IN 2009 FOR THE SAME ISSUE (SEE 09V-388).
Risk: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Fix: TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS REPLACEMENT PARTS WITH THE SAME SHAPE AS THE MODIFIED PEDAL BECOME AVAILABLE, THEY WILL BE MADE AVAILABLE TO THE DEALERS FOR THE REPAIR. CUSTOMERS WHO HAVE HAD THE PEDAL RESHAPE REMEDY COMPLETED WILL
Service bulletins (292)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-01-07 · T-SB-0055-24 Rev2 · Service Bulletin/Repair Instructions
some 2005 – 2026 toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guidelines and procedures
Structure:body 2024-12-06 · T-SB-0039-24 Rev2 · Service Bulletin/Repair Instructions
the condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. if these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof,
Structure:body 2024-12-06 · T-SB-0038-24 Rev2 · Service Bulletin/Repair Instructions
to prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. the purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer.
Structure:body 2024-12-06 · T-SB-0035-24 Rev2 · Service Bulletin/Repair Instructions
acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. if these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfa
Structure:body 2024-12-05 · T-SB-0061-23 Rev2 · Service Bulletin/Repair Instructions
toyota vehicles are currently protected with rapgardtm protective film designed to protect the horizontal painted surfaces. this material protects from acid rain, environmental fallout, and rail contamination. follow the removal procedure in this bulletin to remove the rapgardtm protective film wi
Structure:body 2024-12-03 · T-SB-0062-23 Rev2 · Service Bulletin/Repair Instructions
vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. this type of contamination can be identified by the presence of small, red or brown particles on the paint surfa
Showing the 6 most recent of 292 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-07-30 · Service Brakes, Hydraulic:antilock/Traction Control/Electronic Limited Slip:abs Warning Light · 137,000 mi“the contact owns a 2009 toyota highlander. the contact stated that while driving at an undisclosed speed, the vehicle made an abnormal, loud clunking sound. the abs, the parking brake, and the traction control warning lights were illuminated. the vehicle was taken to an independent mechanic, where it was diagnosed that the brake actuator assembly …”
2025-04-09 · Service Brakes“1. component/system that failed: the component that has malfunctioned is the abs actuator, which affects the vehicle’s anti-lock braking system. the issue has been diagnosed and confirmed by two independent repair shops. the vehicle is available for inspection upon request. 2. safety risk: this issue has placed my safety—and the safety of others—a…”
2024-10-20 · Forward Collision Avoidance: Automatic Emergency Braking“my airbag light came on and i don't understand why the airbag light came on. i took it to a auto shop and they said i would have to take it to a toyato dealer. also, my emergency brake is all the way to the floor and it has never released. it will not release at all. it has been that way ever since i bought the vehicle.…”
2024-04-05 · Service Brakes“the abs pump and actuator on this vehicle have failed. the warning lights on dash indicate abs, brake, traction control, and (!). toyota knows that the actuator on over one hundred thousand vehicles has an internal leakage (which can not be seen on visual inspection). i have requested toyota to repair and replace this manufacturing malady and t…”
2024-02-13 · Tires“245/55r19 is the tire size. i went to have my tires balanced and aligned on [xxx] at a local shop, arrow. alignment here in eau claire, wi. they advised me that the ply in all 4 tires was separating and that is why the ride was so rough. presently i’m scheduled to have them all replaced to the tune of $1,034 and change this friday, [xxx] at arr…”
2024-02-08 · Service Brakes · 💥 crash“brakes failed at a low rate of speed despite pumping them and pushing the petal all the way to the floor. several witnesses in the car support this narrative. vehicle ended up slowly rolling into the car in front of us. minimal damage to both. took it in to the dealership and they said the brakes appear fine. …”
2024-01-02 · Visibility · 127,000 mi“the contact owns a 2009 toyota highlander. the contact stated that the power window master switch inoperable. the contact referenced nhtsa campaign number: 15v689000 (visibility). there were no warnings lights illuminated. the vehicle was taken to dealer. the dealer stated that the power window master switch needed to be replaced. the vehicle was n…”
2023-12-30 · Service Brakes“2009 toyota highlander hybrid; mileage 97,849. while driving a red brake alert showed up along with an abs light, traction symbol and an encircled exclamation mark. this malfunction (which i now see is a known safety issue) shut down my regular braking system and i had to use the emergency brake to stop. a message appeared telling me to pull ove…”
2023-06-23 · Service Brakes“similar to what many other complainants have stated, the abs has apparently failed. there are clunking noises and warning messages to pull over and not drive the vehicle. this is a known issue on these vehicles and toyota did a very short recall that expired in 2020. the recall required that your vehicle was experiencing the problem at that moment,…”
2023-05-06 · Service Brakes“going down a hill with my family the suv was traveling at a speed of 65mph when suddenly another vehicle jump into my lane so i tried to brake with a fast push on the brake pedal but not too hard so i would stop the suv completely for the cars that were traveling behind so the suv made a weird noise and the lights on dash from the abs,service brake…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.