2010 Altec Ac35/38 Crane problems, complaints & recalls
Safety recalls (1)
Equipment 2013-05-10 · campaign 13V193000 · 56 vehicles
Defect: Altec is recalling certain model year 2010-2011 AC35/38 cranes equipped with 31-55 foot telescopic jibs built between 2010 and 2011. The jib attachment bracket is not sufficient for loads that can occur when the fully extended jib is lifted off the ground.
Risk: If the jib fails while the crane is in operation, it could pose a risk of injury to people in close proximity.
Fix: Altec will notify owners and dealers will install jib bracket reinforcement kits. Dealers will also install a kit to repair any jib bracket that is damaged. The recall began on July 8, 2013. Owners may contact Altec at 1-877-462-5832. Altec's recall campaign number is CSN 576.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment Adaptive/Mobility 2015-08-20 · SIL-608 · Service Bulletin/Repair Instructions
altec: an improvement product kit has been developed for affected units with reliable and safe products for lifting operations by certified and qualified crane operators. model ac45-127s. no model years listed. *pe
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.