2010 Blue Bird Excel 102 problems, complaints & recalls
Safety recalls (1)
Engine And Engine Cooling 2010-06-28 · campaign 10V290000 · 103 vehicles
Defect: BLUE BIRD IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 ALL AMERICAN, VISION, AND EXCEL 102 MODEL NON SCHOOL BUSES MANUFACTURED FROM MAY 17, 2007 THROUGH NOVEMBER 13, 2008, EQUIPPED WITH CATERPILLAR C7 ENGINES. THE #5 AND #6 FUEL LINES MAY CRACK AT THE FASTENING POINT TO THE COMMON FUEL RAIL AND CAUSE A FUEL LEAK.
Risk: A FUEL LEAK, IN THE PRESENCE OF AN IGNITION SOURCE, CAN RESULT IN A VEHICLE FIRE.
Fix: BLUE BIRD IS WORKING WITH CATERPILLAR TO NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY AUTHORIZED CATERPILLAR DEALERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 9, 2010. OWNERS MAY CONTACT CATERPILLAR TOLL-FREE AT 1-800-447-4986 OR BLUE BIRD AT 1-478-822-2242.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2016-12-08 · SM1608 · Service Bulletin/Repair Instructions
new blue bird support center - technical bus support: dealer memo to announce the new on-line blue bird support center for technical bus support requests.
Equipment:other:owners/Service/Other Manual 2016-01-14 · SM1601 · Service Bulletin/Repair Instructions
blue bird troubleshooting guides: blue bird announcement of the addition of troubleshooting guides for assisting in the service of the blue bird products. these troubleshooting guides are available on the vantage website.
Unknown Or Other 2012-06-05 · SU-1209 · Service Bulletin/Repair Instructions
blue bird: procedure update information being provided regarding replacement of heater resistors on all models. no model or model years listed. *pe
Power Train:automatic Transmission 2007-12-13 · UP-S-0615 · Service Bulletin/Repair Instructions
blue bird: updated bulletin for certain model buses regarding turbocharger experiencing failure due to combination of engine and transmission duty cycle characteristics. *pe
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.