2010 Heil Durapack Python problems, complaints & recalls
Safety recalls (1)
Structure:body:hatchback/Liftgate:hinge And Attachments 2010-11-22 · campaign 10V590000 · 2,201 vehicles
Defect: HEIL IS RECALLING CERTAIN 2004 THROUGH 2010 DURAPACK AND MULTIPACK REFUSE COLLECTION VEHICLE AUTOMATED SIDE LOADERS WITH PYTHON LIFTS UTILIZING PROGRAMMABLE LOGIC CONTROL (PLC) TO ACTIVATE GRABBER CLOSE AND LIFT FUNCTIONS. CARBON CAN BUILD UP ON INTERNAL RELAYS WITHIN THE PLC AND THIS CAN CAUSE A BRIDGING OR INADVERTENT CIRCUIT COMPLETION DUE TO VIBRATION.
Risk: SHOULD THIS HAPPEN, THE ARM CAN LIFT OR GRAB WITHOUT OPERATOR INPUTS, POSSIBLY RESULTING IN A VEHICLE CRASH OR INJURIES TO PERSONS OUTSIDE THE VEHICLE.
Fix: HEIL WILL NOTIFY OWNERS AND DEALERS WILL INSTALL A RETROFIT KIT TO REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 4, 2011. OWNERS MAY CONTACT HEIL CUSTOMER SUPPORT TOLL FREE AT 1-866-275-4345.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2021-01-26 · SB-21-347 · Service Bulletin/Repair Instructions
durapackã‚â® pythonã‚â®: pump-to-valve 4-wire spiral hydraulic hoses standardization this bulletin announces the standardization of 4-wire spiral hydraulic hoses in the durapack python model. it also allows for replacement upgrades for two specific hoses under warranty.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.