2010 Lexus Hs 250 Hybrid problems, complaints & recalls
Most-reported problem areas: Suspension (30) · Service Brakes (16) · Vehicle Speed Control (5)
🛣️ Complaints by mileage
54 NHTSA complaints that reported an odometer reading.
Safety recalls (4)
Electrical System 2017-10-04 · campaign 17V619000 · 18,130 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010 Lexus HS 250h Hybrid vehicles. A component within the hybrid transaxle assembly may short circuit and result in a reduction or a complete loss of available power for moving the vehicle.
Risk: A complete loss of motive power can increase the risk of a crash.
Fix: Lexus will notify owners, and dealers will replace the hybrid vehicle transaxle assembly, free of charge. The recall began on December 1, 2017. Owners may contact 1-800-255-3987. Toyota's number for this recall is HLE.
Suspension:rear 2016-08-12 · campaign 16V596000 · 337,449 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of
Risk: Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Fix: Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled
Suspension:rear 2013-08-28 · campaign 13V383000 · 780,584 vehicles
Defect: Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Risk: Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. I
Suspension:rear 2012-08-02 · campaign 12V373000 · 780,584 vehicles
Defect: Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Risk: Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Fix: Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.
Service bulletins (229)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes 2023-04-03 · 23LE04_Dealer Le · Service Bulletin/Repair Instructions
dl: although the brake booster and brake booster pump assembly are covered by lexus?s new vehicle limited warranty for 4 years or 50,000 miles (whichever comes first), we at lexus care about the customers? ownership experience. lexus is providing coverage for repairs in the subject vehicles related
Service Brakes 2023-03-02 · 23LE04- Multiple · Service Bulletin/Repair Instructions
dp: although the brake booster and brake booster pump assembly are covered by lexus?s new vehicle limited warranty for 4 years or 50,000 miles (whichever comes first), we at lexus care about the customers? ownership experience. lexus is providing coverage for repairs in the subject vehicles related
Lane Departure 2023-03-02 · L-SB-0013-23 · Service Bulletin/Repair Instructions
tsb: some 2010 ? 2012 model year hs 250h vehicles may exhibit a condition where the brake, abs, and/or trac warning lights are on and/or a check vsc message displays. one or more of the following diagnostic trouble codes (dtcs) c1391, c1252, c1256, and/or c1253 will be stored in the vehicle?s memory
Equipment 2022-05-31 · L-SB-0088-15 Rev · Service Bulletin/Repair Instructions
tsb: this bulletin includes basic procedures for performing a rescue charge on ni-mh high voltage (hv) batteries. this bulletin should be used in conjunction with the applicable model and model year repair manual while performing the rescue charge. the grx-5100 should be used wherever the repair man
Equipment 2022-04-13 · Safety Recall 22 · Service Bulletin/Repair Instructions
lexus safety recall and service campaign - technician certification requirements 4.13.2022
Air Bags 2022-02-24 · L-SB-0004-22 · Service Bulletin/Repair Instructions
tsb: some 2005 ? 2022 model year lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guideline
Showing the 6 most recent of 229 bulletins. Search all of them free at nhtsa.gov.
What owners report
2023-02-17 · Service Brakes · 193,000 mi“the contact owns a 2010 lexus hs250 hybrid. the contact stated while driving approximately 45 mph in traffic, he depressed the brake pedal for slowing traffic ahead however, the brake pedal became firm and failed to respond as needed. the contact stated he depressed the brake pedal with more force and the vehicle started slowing down but did not st…”
2023-01-12 · Service Brakes · 150,000 mi“the contact owns a 2010 lexus hs250 hybrid. the contact stated while her daughter was driving at an undisclosed speed, the brake pedal was depressed but felt stiff and the vehicle failed to respond. there was no warning light illuminated. the contact's daughter swerved between vehicles to prevent a crash. the contact's daughter continuously depress…”
2022-10-25 · Service Brakes · 110,000 mi“the contact owns a 2010 lexus hs 250 hybrid. the contact stated that while driving approximately 20 mph and attempting to apply the brake, the brake pedal went to the floor and failed to stop the vehicle. the vehicle began to swerve and displayed a tugging with the steering wheel. the contact was able to turn into a grassy area to the right where t…”
2022-08-01 · Electrical System · 1,030 mi“the contact owns a 2010 lexus hs250 hybrid. the contact stated that while her daughter was attempting to reverse, the vehicle would not accelerate. the vehicle was towed to the dealer to be diagnosed. the contact was informed that the transaxle assembly needed to be replaced. the vehicle was not repaired. the manufacturer was contacted and informed…”
2022-06-21 · Service Brakes · 161,000 mi“the contact owns a 2010 lexus hs250 hybrid. the contact stated while driving approximately 45 mph, the contact depressed the brake pedal to avoid traffic however, the brake pedal felt loosened and the vehicle started to swerve from the left to the right. additionally, the contact stated that the steering wheel was loose causing the vehicle to swerv…”
2022-02-10 · Service Brakes · 197,000 mi“the contact owns a 2010 lexus hs 250 hybrid. the contact stated that while driving and depressing the brake pedal, the pedal extended to the floor causing the braking distance to be extended. the vehicle was taken to an independent mechanic who diagnosed that abs booster was faulty and needed to be replaced. the vehicle was not repaired. the manufa…”
2021-11-22 · Service Brakes · 145,900 mi“the contact owns a 2010 lexus hs 250 hybrid. the contact stated that while his wife was driving approximately 45-50 mph, the brake pedal was depressed but felt soft. the brake warning light, the abs warning light, and the speed warning light were illuminated. the contact’s wife veered to the side of the road. the vehicle was towed to the contact’s …”
2021-11-09 · Service Brakes, Air · 75,000 mi“the contact owns a 2010 lexus hs 250 hybrid. the contact stated that while driving on rough pavement and applying the brake, the vehicle jolted forward nearly crashing into another vehicle. the vehicle was taken to the local dealer who was unable to duplicate the failure. the mechanic found no failure with the vehicle. the contact was informed that…”
2021-10-28 · Suspension · 142,000 mi“the contact owns a 2010 lexus hs250 hybrid. the contact stated had they had recently purchased the vehicle and had minor repairs performed on the vehicle by an independent mechanic, who informed the contact that the vehicle could not be aligned due to the repair as stated in nhtsa campaign number: 16v596000 (suspension). the contact stated that the…”
2020-12-30 · Electrical System · 220,000 mi“tl* the contact owns a 2010 lexus hs250 hybrid. the contact stated that while driving at various speeds, without warning, the vehicle hesitated while accelerating. the contact had taken the vehicle to don moore toyota (4216 frederica st, owensboro, ky 42301) and kenny kent lexus (5600 division st, evansville, in 47715) where the mechanics were unab…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.