2010 Mercedes-Benz C350 problems, complaints & recalls
Most-reported problem areas: Air Bags (10) · Steering (2) · Wheels (1)
🧭 Reliability snapshot
Compared against other Mercedes-Benz C350 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (4)
Air Bags:frontal:passenger Side:inflator Module 2019-01-09 · campaign 19V010000 · 288,779 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Z
Risk: An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
Fix: MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
Air Bags:frontal:passenger Side:inflator Module 2016-05-26 · campaign 16V363000 · 258,163 vehicles
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin I
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Fix: MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.
Air Bags:frontal:driver Side:inflator Module 2016-02-11 · campaign 16V081000 · 711,159 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-201
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Exterior Lighting:tail Lights 2014-04-11 · campaign 14V177000 · 252,867 vehicles
Defect: Mercedes-Benz USA, LLC (Mercedes) is recalling certain model year 2008-2011 C300, C300 4Matic, C350, and C63 AMG vehicles manufactured January 26, 2007, through July 13, 2011. In the affected vehicles, a poor electrical ground connection may result in the dimming or failure of the tail lights.
Risk: Dimming or failure of the tail lights reduces the ability to warn other motorists of the driver's intentions of stopping or turning, increasing the risk of a crash.
Fix: Mercedes will notify owners, and dealers will replace the bulb holders if not previously updated and replace any corroded connectors, free of charge. The recall began on August, 18, 2014. Owners may contact Mercedes at 1-800-367-6372.
Service bulletins (95)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions
complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra
Structure:body 2026-09-14 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Structure:body 2026-08-06 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Power Train 2026-07-14 · LI35.30-P-058566 · Service Bulletin/Repair Instructions
single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). the noise is heard once in each instance when changing direction of travel. note: sound file in attachment cause if the complaint is eliminated by experimentally loosening the outboard collar n
Suspension 2026-07-07 · LI33.20-P-078406 · Service Bulletin/Repair Instructions
complaint creaking noise, in irregular sequence when driving slowly in combination with slight steering movements and/or creaking/crackling noises from the area of the wheel bearing on the front axle when cornering/ maneuvering. sound file attached for comparison. must match noise for proper diagnos
Visibility/Wiper 2026-05-19 · LI82.30-P-059239 · Service Bulletin/Repair Instructions
complaint there are several types of complaint about noises or poor windshield wiper wiping performance: a: wiper blades squeaking, chattering, shuddering b: the windshield is not wiped completely (streaking) c: during the downward movement water is pulled back onto the windshield from the a-pillar
Showing the 6 most recent of 95 bulletins. Search all of them free at nhtsa.gov.
What owners report
2023-06-11 · Structure:body“the interior driver door handle failed during normal use. the cable attachment eyelet broke off, preventing the interior door handle from opening the door. this is a safety issue because it prevents occupants from exiting the vehicle quickly during an emergency situation. when this failure occurs, occupants must roll down the window and operate the…”
2023-05-20 · Unknown Or Other“the interior door handles are not engineered correctly and break easily. i have had to replace mine 3 time at $1000 every time it breaks. this is a big safety hazard should i have to exit the vehicle for any type of emergency. it can also put people in harms way as most people due not have $1000 on hand to dump out every time one of these handles b…”
2020-12-22 · Air Bags · 180,000 mi · 💥 crash“tl* the contact owned a 2010 mercedes-benz c350. the contact stated while driving 20 mph, after moving off from a four-way traffic stop, a pedestrian ran in front of the vehicle. the contact was unable to stop in time and swerved, attempting to avoid striking the pedestrian. the vehicle struck the pedestrian and the contact loss control of the vehi…”
2019-07-30 · Air Bags · 160,000 mi · 💥 crash“tl* the contact owned a 2010 mercedes benz c350. while driving at 30 mph, the brake pedal was rapidly depressed. the brakes failed to engage and as a result, the vehicle slid several feet. the vehicle would not stop and the contact crashed into the vehicle in front. the air bags didn't deploy. the contact was not injured. there was no one else in t…”
2019-02-26 · Air Bags“tl* takata recall. the contact owns a 2010 mercedes-benz c350. the contact received notification of nhtsa campaign numbers: 16v081000 (air bags) and 16v363000 (air bags). the contact called mercedes-benz of san antonio at 210-920-3235 (located at 9600 san pedro ave, san antonio, tx 78216) and was informed that the parts were not available. the man…”
2018-03-07 · Air Bags“tl* takata recall. the contact owns a 2010 mercedes-benz c350. the contact received notification of nhtsa campaign number: 18v043000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called an unknown dealer and was informe…”
2018-01-19 · Wheels · 107,000 mi“on tuesday, january 16, i parked my vehicle on level ground at a shopping center and it rolled backwards out of the parking space and nearly hit a pedestrian. i had to press the brakes to stop the vehicle. i then pulled back into the space and put the vehicle in park again and the vehicle rolled backward out of the parking space. i repeated the seq…”
2017-12-04 · Air Bags“takata recall: was notified of the recall in august 2016. as of this date, no action has been taken on the part of the manufacturer or dealer to allow this issue to be fixed. as of this date, no replacement parts are available.…”
2017-11-20 · Air Bags“takata recall contacted mercedes benz in encino , ca over year ago regarding air bag recall. never heard back about obtaining free replacements. i was told they would get back to me. we have been driving an at risk vehicle for what will soon be over two years since the recall was announced.…”
2017-11-16 · Air Bags“takata recall: still awaiting psan inflators' replacement. i have called the dealership repeatedly to no avail (mercedes-benz of south charlotte, 950 north polk street, pineville, north carolina 28134, (704) 889-4100). if my vehicle contains defective airbags, my family could potentially be in grave danger.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.