2010 Mercury Milan Hybrid problems, complaints & recalls
Most-reported problem areas: Steering (15) · Air Bags (8) · Power Train (7)
🛣️ Complaints by mileage
50 NHTSA complaints that reported an odometer reading.
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (9)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine And Engine Cooling 2024-02-08 · SSM 52243 · Service Bulletin/Repair Instructions
when performing any transmission fluid change or topoff involving motorcraftâ® premium atf, merconâ® v has replaced all versions of motorcraftâ® premium atf and can be used going forward. mixing motorcraftâ® premium atf and merconâ® v in the same transmission is acceptable. after 31-jan-2024, motorc
Steering 2023-05-26 · SSM 51666 · Service Bulletin/Repair Instructions
some 2010-2012 fusion/milan and 2011-2012 mkz vehicles equipped with a 2.5l or 3.0l engine and electronic power assist steering (epas), a remanufactured replacement steering gear (mu2z-3v504-arm) is available which is significantly less expensive than a new replacement gear. when conducting repairs
Power Train:automatic Transmission:control Module (Tcm/Pcm/Tecm) 2023-04-07 · TSB 23-2098 · Service Bulletin/Repair Instructions
some 2010-2012 fusion hybrid electric vehicles (hev), 2010-2011 milan hev and 2011-2012 mkz hev vehicles may experience reduced electric vehicle operation and increased gasoline engine operation around 10 years of vehicle age and beyond. this may be due to software in the battery energy control modu
Equipment:electrical 2022-09-01 · 22G04 · Service Bulletin/Repair Instructions
certain 2010 ã¢ââ 2012 model year fusion / mkz / milan hybrid vehicles hybrid battery reduced electric vehicle operation becm and pcm software update in all the affected vehicles, outdated software may result in reduced ev-only mode performance earlier in the life of the vehicle than intended.
Air Bags 2022-03-28 · 22B05 · Service Bulletin/Repair Instructions
certain 2005-2014 mustang, 2005-2006 gt, 2004-2011 ranger, 2006-2012 fusion & mkz/zephyr, 2006-2011 milan, and 2007-2010 edge & mkx vehicles driver & passenger airbag module quality control inspection: ford motor company has determined that some vehicles claimed by dealers as repaired under takata a
Electrical System 2020-04-27 · TSB 20-2142 · Service Bulletin/Repair Instructions
some 2010-2012 fusion hybrid electric vehicles (hev), 2010-2011 milan hev and 2011-2012 mkz hev vehicles may experience reduced electric vehicle operation and increased gasoline engine operation around 10 years of vehicle age and beyond. this may be due to software in the battery energy control modu
Showing the 6 most recent of 9 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-08-12 · Service Brakes, Hydraulic · 70,000 mi“the contact's mother owns a 2010 mercury milan hybrid. the contact stated that while his mother was attempting to stop, the brake pedal was depressed but went to the floorboard, and the vehicle responded slowly. the abs warning light was illuminated. the contact related the failure to nhtsa campaign number: 19v904000 (service brakes, hydraulic). th…”
2023-08-14 · Service Brakes, Hydraulic · 156,000 mi“the contact owns a 2010 mercury milan hybrid. the contact stated while driving at approximately 35 mph, the brake pedal was depressed to the floorboard and failed to operate as designed. the contact activated the parking brake and continually pumped the brake pedal, and the vehicle was able to come to a stop. several unknown warning lights were ill…”
2022-09-27 · Traction Control System · 139,000 mi“the contact owns a 2010 mercury milan hybrid. the contact stated that after driving approximately 20 mph and coming to a stop, excessive force was required to apply the brake pedal. the contact stated that the abs warning light, traction control, and brake warning lights were illuminated. the vehicle was taken to an independent mechanic where the f…”
2021-09-03 · Service Brakes, Hydraulic · 114,000 mi“the contact owns a 2010 mercury milan hybrid. the contact stated while driving 30 mph, the contact depressed the brake pedal and the vehicle failed to immediately respond. the contact stated that the abs warning light was illuminated. the vehicle was towed to a local mechanic and upon investigation, the contact associated the failure with nhtsa cam…”
2021-04-23 · Service Brakes · 84,000 mi“tl* the contact owns a 2010 mercury milan. the contact stated that the brake pedal went to the floorboard when depressed. the contact stated that the braking distance was extended. the contact stated that failure occurred intermittently at various speeds, sometimes without warning. the vehicle was taken to a certified mechanic to be diagnosed. the …”
2020-12-18 · Latches/Locks/Linkages:doors:latch · 115,000 mi“tl* the contact owns a 2010 mercury milan hybrid. the contact stated she was unable to open the front driver's side door. the contact stated she had to open the window to open the door using the outside door handle. the vehicle was taken to local dealer asheboro ford, inc. (1602 e dixie dr, asheboro, nc 27203: (336) 629-3194) where it was diagnosed…”
2019-06-24 · Steering · 134,000 mi“tl* the contact owns a 2010 mercury milan hybrid. the contact stated that the power steering assist system failed while backing out of an inclined driveway. also, the steering wheel seized, which made it difficult to turn. the dealer and manufacturer were not notified. the vehicle was not diagnosed or repaired. the failure mileage was 134,000.…”
2019-04-28 · Steering · 199,000 mi“i started the car, backed up and suddenly i had no power steering. no warnings just unable to budge the steering wheel. car is still sitting at a restaurant . if this happened to anyone while driving there is no way they could control this car! there is a recall on this issue with 2011 milan but not 2010 but there have been numerous complaints of t…”
2019-01-15 · Hybrid Propulsion System · 43,000 mi“tl* the contact owns a 2010 mercury milan hybrid. after the contact charged his electrically operated vehicle, it would not operate in hybrid mode. the contact followed the directions in the owner's manual, but the hybrid mode remained non-functional. there were no warning indicators illuminated. the vehicle was taken to sheehy ford (901 n frederic…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.