2010 Nu Wa Discovery Series problems, complaints & recalls
Safety recalls (2)
Equipment 2010-09-23 · campaign 10V445000 · 1 vehicles
Defect: NU WA IS RECALLING ONE MODEL YEAR 2010 DISCOVERY SERIES MOTOR HOME EQUIPPED WITH SUBURBAN GAS COOK STOVES WITH SEALED BURNERS. THE UNITS INVOLVED USE AN ALUMINUM TUBE TO CARRY LIQUID PROPANE GAS FROM THE OVEN CONTROL VALVE TO THE GAS ORIFICE WHICH SUPPLIES GAS TO THE BURNER. THIS CAN CAUSE THE TUBE TO BREAK RESULTING IN A GAS LEAK WHEN THE OVEN BURNER ATTEMPTS TO LIGHT.
Risk: A GAS LEAK OCCURRING IN THE AREA OF THE OVEN PILOT CAN CAUSE A "FLASH" WHEN THE GAS IGNITES, AND WOULD CAUSE A FIRE IF THE OVEN VALVE IS NOT PROMPTLY TURNED OFF.
Fix: ONE VEHICLE IS AFFECTED FOR THIS RECALL CAMPAIGN AND IN NU WA'S POSSESSION THEREFORE, OWNER NOTIFICATION WILL NOT BE NECESSARY. FOR FURTHER INFORMATION NU WA CAN BE REACHED AT 1-620-431-2088.
Equipment 2010-09-21 · campaign 10V419000 · 562 vehicles
Defect: NU WA IS RECALLING CERTAIN MODEL YEAR 2000-2010 RECREATIONAL TRAILERS EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
Risk: AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
Fix: NU WA IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.