2010 Setra S417 problems, complaints & recalls
Safety recalls (6)
Electrical System:wiring:switches/Knobs/Buttons 2026-03-23 · campaign 26V176000 · 511 vehicles
Defect: Daimler Coaches North America (Daimler Coaches) is recalling certain 2009-2020 Setra S417 and 2012-2019 Setra S407 vehicles. The switches for the hazard warning lights, defroster, heating and air conditioning system, and fan speed may fail to illuminate correctly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Risk: The driver may be distracted by switches that are too bright or by searching for switches that are too dim or not illuminated, increasing the risk of a crash.
Fix: Daimler Coaches will repair the hazard warning lights switch, free of charge. Owner notification letters were mailed May 11, 2026. Owners may contact Daimler Coaches' customer service at 1-416-624-3558.
Structure:body:hood:hinge And Attachments 2021-06-23 · campaign 21V469000 · 530 vehicles
Defect: Daimler Coaches North America (Daimler Coaches) is recalling certain 2009-2020 Setra S417 and 2012-2019 Setra S407 vehicles. The hinge on the engine compartment flap may crack, which could result in the flap detaching from the vehicle.
Risk: A detached engine compartment flap can become a road hazard, and increase the risk of a crash.
Fix: Dealers will attach a restraining tether to the engine compartment flap, free of charge. Owner notification letters were mailed on August 13, 2021. Owners may contact Daimler Coaches' customer service at 1-416-624-3558. Daimler Coaches' number for this recall is TI#: 75.00U21166A. This recall supersedes previous recall number 20V394.
Structure:body:door:hinge And Attachments 2018-02-14 · campaign 18V106000 · 429 vehicles
Defect: Setra of North America (Setra) is recalling certain 2006-2010 S417 vehicles. The doorway strip that prevents a pinch injury from the outward swiveling entry door may not function properly.
Risk: If the doorway strip does not function properly, there is an increased risk of a pinch injury.
Fix: Setra will notify owners, and dealers will, retrofit a bridging cable to the door control unit that will prevent deactivation of the anti-entrapment strip, free of charge. The recall began on March 16, 2018. Owners may contact Setra customer service at 1-800-241-2947. Setra's number for this recall is 72.4M10699A.
Electrical System 2013-10-29 · campaign 13V530000 · 457 vehicles
Defect: Setra of North America (Setra) is recalling certain model year 2012 S407 CC, 2007-2010 S417, and 2011-2013 S417 TC coaches equipped with Sure Power battery equalizers or DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
Risk: Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Fix: Motor Coach Industries (MCI), Setra's importer and designated agent for sales, service and warranty, will notify owners, and Sure Power will replace the equalizers or converters, free of charge. The recall began on December 19, 2013. Owners may contact MCI at 1-866-624-2622 or Setra Customer Service Line at 1-800-241-2947. Setra's recall number is 54.10U09052A.
Visibility:glass, Side/Rear 2011-04-06 · campaign 11V220000 · 171 vehicles
Defect: SETRA IS RECALLING CERTAIN MODEL YEAR 2003-2010 S417 AND MODEL YEAR 2011 S417 TC MOTOR COACHES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS." THE PARTITION GLASS BEHIND THE DRIVER OF EACH AFFECTED BUS DOES NOT HAVE THE NECESSARY DOT MARKINGS AS SPECIFIED AND WAS NOT MARKED CORRECTLY.
Risk: COMPLIANCE TO FMVSS 205 IS REQUIRED FOR ANY AND ALL VEHICLES IN THE UNITED STATES TO ASSURE MINIMUM SAFETY REQUIREMENTS.
Fix: DEALERS WILL REPLACE THE PARTITION GLASS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED BEGIN DURING MAY 2011. OWNERS MAY CONTACT SETRA AT 1-800-882-8054.
Visibility:glass, Side/Rear 2010-12-13 · campaign 10V625000 · 97 vehicles
Defect: SETRA IS RECALLING CERTAIN MODEL YEAR 2009-2010 S417 AND MODEL YEAR 2011 S417 TC MOTOR COACHES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS." THE PARTITION GLASS BEHIND THE DRIVER DO NOT HAVE THE NECESSARY DOT MARKINGS AS SPECIFIED AND WAS NOT MARKED CORRECTLY.
Risk: COMPLIANCE TO FMVSS 205 IS REQUIRED FOR ANY AND ALL VEHICLES IN THE UNITED STATES TO ASSURE MINIMUM SAFETY REQUIREMENTS.
Fix: DEALERS WILL REPLACE THE PARTITION GLASS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 22, 2011. OWNERS MAY CONTACT SETRA AT 800-882-8054.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-05-07 · TI No.: 00.00K00039H · Other
this ti is a general ti for the correct procedure in case of an extraordinary occurrence in the field and not directly related to an us vehicle. this is an updated version.
Equipment 2019-03-20 · 00.00K00128B · Service Bulletin/Repair Instructions
policy on use of independent services, service providers or external suppliers within defect liability warranty and defect liability warranty extensions on setra coaches.
Electrical System:12v/24v/48v Battery 2019-01-22 · 54.10K00103C · Service Bulletin/Repair Instructions
revision to battery testing inspection with midtronics battery tester.
Equipment:other:owners/Service/Other Manual 2018-04-17 · 00.00K00039D · Service Bulletin/Repair Instructions
conduct in the event of an extraordinary occurrences in the field - updating of
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.