2010 Sutphen Pumpers/Rescue problems, complaints & recalls
Safety recalls (1)
Engine And Engine Cooling 2011-12-01 · campaign 11V570000 · 12 vehicles
Defect: SUTPHEN CORPORATION (SUTPHEN) IS RECALLING CERTAIN MODEL YEAR 2010 SL75 AND MODEL YEAR 2010-2011 PUMPERS AND RESCUE FIREFIGHTING VEHICLES, EQUIPPED WITH A CUMMINS ISB, ISX, OR DIESEL ENGINE THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) INCLUDE A T-BOLT WHICH CAN FRACTURE AND FAIL WHEN SUBJECTED TO STRESS OR LOAD. A FRACTURE OR FAILURE OF THE T- BOLT
Risk: IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD.
Fix: SUTPHEN IS WORKING WITH CUMMINS TO IDENTIFY AND NOTIFY OWNERS OF THE RECALL CAMPAIGN. REPAIRS WILL BE PERFORMED BY AUTHORIZED CUMMINS DEALERS, FREE OF CHARGE. THE SAFETY RECALL BEGAN DURING OCTOBER 2011. OWNERS MAY CONTACT CUMMINS AT 1-812-377-5000 OR SUTPHEN AT 1-866-287-5549.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.