2010 Turtle Top Ford Van Terra problems, complaints & recalls
Safety recalls (2)
Electrical System:alternator/Generator/Regulator 2014-01-27 · campaign 14V019000 · 453 vehicles
Defect: Turtle Top is recalling certain model year 2010-2012 Limo Coach, 2010-2013 Odyssey and Van Terra, 2010-2011 Odyssey LT, 2011-2012 Odyssey XL MPV, 2011-2013 Odyssey XL, 2011 Odyssey MPV and 2010 and 2012 Van Terra MPV transit buses and speciality built on Ford chassis equipped with a Ford 5.4L or 6.8L engine and a Trans/Air-brand air compressor. In the affected vehicles, depending on the routing of the alternator harness, and the orientation of the heater hose spring clamp at the front of the in
Risk: The charging system may fail which could lead to the vehicle stalling while driving, increasing the risk of a crash. Additionally, the spring clamp could pierce both the positive and negative wires of the alternator harness creating a short circuit which could result in a fire.
Fix: Turtle Top will notify owners, and Trans/Air dealers will inspect the vehicles, correct the clamp installation and repair and reroute the alternator harness, as needed, free of charge. The recall began on February 17, 2014. Customers may contact Turtle Top at 1-574-831-4340.
Equipment Adaptive/Mobility 2012-08-14 · campaign 12V404000 · 577 vehicles
Defect: Turtle Top is recalling certain model year 2006-2010 transit buses equipped with Century-2 and/or Vista-2 wheelchair lifts. Over time with frequent use, the roll stop latches on the outer barrier may become bent or misaligned.
Risk: A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchair's occupant could fall and sustain injury.
Fix: Turtle Top will notify owners, and the repairs will be performed by authorized Braun dealers free of charge. The recall began on September 13, 2012. Owners may contact Turtle Top at 574-831-4340.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.