2011 Altec Ac23 problems, complaints & recalls
Safety recalls (2)
Equipment 2013-04-04 · campaign 13V134000 · 17 vehicles
Defect: Altec is recalling certain model year 2010-2012 AC18, AC23, and AC38 cranes with front bumper outriggers mounted on Kenworth chassis between November 2010 and October 2012. The brackets that attach the outrigger to the front bumper of the chassis may be inadequate to support the full capacity of the crane in certain positions.
Risk: The inadequate mounting brackets may allow the outrigger to bend, reducing the stability of the crane truck which could result in injury, death, and/or property damage.
Fix: Altec will notify owners and dealers will replace the front bumper outrigger attachments. Notification to owners began on May 22, 2012. Owners may contact Altec at 1-877-462-5832. Altec's recall campaign number is CSN 573.
Equipment:mechanical 2012-02-03 · campaign 12V041000 · 18 vehicles
Defect: ALTEC IS RECALLING CERTAIN MODEL YEAR 2008-2011 AC38 AND MODEL YEAR 2011 AC18 AND AC23 UTILITY VEHICLES, EQUIPPED WITH AN ANTI-TWO BLOCK (ATB) SWITCH TREE GUARD OPTION. THE ATB TREE GUARD SWITCH BRACKET MAY HAVE BEEN INSTALLED INCORRECTLY.
Risk: IF THE BRACKET WAS INSTALLED INCORRECTLY, THE COMPONENTS COULD BE DISLODGED WHEN THE BOOM IS RAISED TOWARDS THE MAXIMUM ELEVATION AND COULD CAUSE THE ATB SWITCH, COVER, AND WEIGHT TO FALL, INCREASING THE RISK OF INJURY TO PEOPLE OR PROPERTY BELOW.
Fix: ALTEC WILL NOTIFY OWNERS, AND INSTRUCT UNIT OWNERS TO INSPECT THE INSTALLATION OF THE TREE GUARD SWITCH BRACKET AND CORRECT ANY INCORRECT INSTALLATIONS. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2012. OWNERS MAY CONTACT ALTEC AT 1-877-462-5832.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.