🚗 AutoDefect IQ

2011 Bmw X5 Diesel Sav problems, complaints & recalls

Most-reported problem areas: Engine (10) · Fuel/Propulsion System (9) · Air Bags (8)

🛣️ Complaints by mileage

<25k miles: 4 complaints <25k 25–50k miles: 1 complaints 25–50k 50–75k miles: 6 complaints 50–75k 75–100k miles: 11 complaints 11 75–100k 100–125k miles: 8 complaints 100–125k 125–150k miles: 3 complaints 125–150k 150k+ miles: 2 complaints 150k+

35 NHTSA complaints that reported an odometer reading.

44
Complaints
2
Recalls
19
Service bulletins
1
Crashes reported
0
Fires reported
0
Deaths

Safety recalls (2)

Power Train:driveline:driveshaft 2016-05-17 · campaign 16V311000 · 21,493 vehicles

Defect: BMW of North America, LLC (BMW) is recalling certain model year 2011 X5 xDrive 35i, xDrive50i, X5 M, X6 xDrive35i, X6 xDrive50i, and X6 M vehicles manufactured April 5, 2010, to November 20, 2010, 2011 X5 xDrive35d diesel vehicles manufactured April 7, 2010, to November 20, 2010, and 2011 X6 Active Hybrid vehicles manufactured April 15, 2010, to November 17, 2010. The affected vehicles have a front driveshaft universal joint that may not seal out water and debris from getting in and damaging th

Risk: If the front universal joint fails, the front wheels would not be driven, affecting vehicle traction. Additionally, continued driving of the vehicle with a broken front universal joint may damage other components. Either condition may increase the risk of a crash.

Fix: BMW will notify owners, and dealers will replace the front driveshaft, free of charge. The recall began on July 8, 2016. Owners may contact BMW customer service at 1-800-525-7417.

Engine And Engine Cooling:engine:diesel 2011-06-23 · campaign 11V332000 · 923 vehicles

Defect: BMW IS RECALLING CERTAIN MODEL YEAR 2011, X5 DIESEL SPORTS ACTIVITY VEHICLES (SAV) MANUFACTURED FROM MARCH 31, 2011, THROUGH MAY 19, 2011. DUE TO A COMPONENT MANUFACTURING ERROR AT THE SUPPLIER, THE WELDS IN THE BELT TENSIONER COULD HAVE INCIPIENT CRACKS. OVER TIME, THIS COULD LEAD A MALFUNCTION OF THE BELT TENSIONER.

Risk: IF THE BELT TENSIONER FAILS, THERE COULD BE A SUDDEN LOSS OF POWER STEERING ASSISTANCE, IF POWER STEERING ASSIST IS LOST, MANUAL STEERING CAPABILITY IS STILL RETAINED AND COULD INCREASING THE RISK OF A CRASH.

Fix: DEALERS WILL REPLACE THE ENGINE BELT TENSIONER FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2011. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417, OR VIA EMAIL AT CUSTOMERRELATIONS@BMWUSA.COM.

Service bulletins (19)

Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.

Visibility:power Window Devices And Controls 2024-01-16 · B510819 · Service Bulletin/Repair Instructions

the basic conditions for initializing the power windows are not met.

Electrical System 2024-01-11 · B611305 · Service Bulletin/Repair Instructions

the electrical system of bmw vehicles has been subject to an ongoing development process over the last few years. this has led to increased demands being placed on the battery. this document covers important information for the dealer on how to handle ã¢â€âœdischarged batteryã¢â€â complaints.

Equipment 2018-07-01 · B840214 · Service Bulletin/Repair Instructions

connecteddrive/bmw assist system diagnosis information: connecteddrive/bmw assist features are partially or completely inoperative.

Equipment:electrical:navigational System(Global Positioning System) 2018-06-01 · B650709 · Service Bulletin/Repair Instructions

navigation system: reporting missing or incorrect road map data: the route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:

Structure:body:door 2018-05-01 · B660517 · Service Bulletin/Repair Instructions

door cannot be opened with comfort access: one or more doors are unable to be opened from the outside of the vehicle using the comfort access system.

Equipment:electrical:navigational System(Global Positioning System) 2018-05-01 · B650709 · Service Bulletin/Repair Instructions

navigation system: reporting missing or incorrect road map data: the route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:

Showing the 6 most recent of 19 bulletins. Search all of them free at nhtsa.gov.

What owners report

2019-06-13 · Power Train · 76,400 mi

“my wife was driving on the expressway with speed limit of 50 miles / per hour. suddenly the car showed "engine malfuction - power reduced" and she couldn't keep the speed and car starting losing speed and dropped to 10 miles / hour, she had to pull off the road to avoid the danger of being hit by other cars on the busy expressway. after she pullled…”

2019-05-21 · Air Bags · 107,300 mi

“the passenger restraint light is on. dealer reports there is a fault stored for the passenger side seat mat. i understand that bmw has had recalls for this problem in previous model years.…”

2019-04-03 · Engine · 95,000 mi

“the issue started with exhaust fume in the cabin for 2-3 days. followed by air leaking sound from the engine bay on low rpm. vehicle went in and out of limp mode (getting "engine malfunctioned / reduced power" message) while driving which was very dangerous on highway or merging into traffic. dealer found out that the egr cooler was cracked.…”

2019-04-03 · Engine · 89,500 mi

“check engine light triggered . two issues: - the dealer diagnosed a problem with the sensor in the diesel-exhaust-fluid passive tank. the sensor is built into the tank, so the entire tank needs to be replaced. the vehicle is no longer under the original warranty and there is no warranty extension on this part. - the egr cooler, which is speci…”

2019-01-22 · Fuel/Propulsion System

“leaking egr cooler. dealer stated that if issue is not repaired a potential fire hazard exists. a recall was issued for vin specific vehicles but others with the same issue are not covered by the recall.…”

2019-01-08 · Structure:body · 110,000 mi

“sunroof drain line twisting causes water to back-up into the passenger compartment and cause electrical faults as confirmed by former bmw franchisee mechanic and as noted widely throughout bwm owner forums. this known issue for model has no repair option other than cutting into a pillar to replace defective (self kinking) line. vehicle stationary i…”

2018-12-19 · Fuel/Propulsion System

“2018 march - diesel exhaust fumes in cabin. mag bmw dealer replaced intake turbo line, second time. …”

2018-12-19 · Fuel/Propulsion System · 146,000 mi

“2017 july - diesel exhaust fumes in cabin. mag bmw dealer replaced faulty egr cooler and egr valve second time. …”

2018-12-19 · Fuel/Propulsion System · 162,000 mi

“2017 dec - diesel exhaust fumes in cabin. mag bmw dealer replaced egr pre-cooler, and intake turbo line. …”

2018-12-19 · Fuel/Propulsion System · 186,000 mi

“ 2018 dec 14 - diesel exhaust fumes in cabin. mag bmw dealer found faulty intake manifold and oil turbo line. …”

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.