2011 Carriage Royals problems, complaints & recalls

Defect: CARRIAGE IS RECALLING CERTAIN MODEL YEAR 2009-2011 CAMEO, CARRI-LITE, MODEL YEAR 2010-2011 ROYALS, AND MODEL YEAR 2009 DOMANI 5TH WHEEL TRAILERS WITH GENERATOR TRANSFER SWITCHES. THE GENERATOR TRANSFER SWITCH MAY NOT BE MANUFACTURED OR INSTALLED TO THE PROPER SPECIFICATION CAUSING A POTENTIAL FOR EXCESSIVE HEAT BUILD UP INSIDE THE SWITCH.

Risk: THE ELEVATED ELECTRICAL LOADS MAY CAUSE OVERHEATING OF THE LUGS AND DEGRADING OF THE ELECTRICAL CONNECTIONS. IF ENOUGH HEAT BUILDS UP INSIDE THE SWITCH, THE SWITCH COULD MELT AND CATCH FIRE.

Fix: DEALERS WILL INSPECT THE GENERATOR TRANSFER SWITCHES AND REPLACE THEM AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING SEPTEMBER 2011. OWNERS MAY CONTACT CARRIAGE AT 1-574-642-3622.

Defect: CARRIAGE IS RECALLING CERTAIN FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.

Risk: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.

Fix: CARRIAGE IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON MARCH 9, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.