2011 Craftsmen Custom Vehicle problems, complaints & recalls
Most-reported problem areas: Structure:body (1)
Safety recalls (1)
Equipment 2013-09-18 · campaign 13V443000 · 79 vehicles
Defect: Craftsmen Industries Incorporated (Craftsmen) is recalling certain model year 2006-2013 custom vehicles manufactured January 1, 2006, through April 30, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
Risk: If the deadbolt jams, the interior side of the door lock may also jam. A person inside the vehicle at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.
Fix: Craftsmen will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on November 22, 2013. Owners may contact Craftsmen at 1-800-373-3575 or Fastec at 1-800-837-2505.
What owners report
2016-05-05 · Structure:body · 50 mi“takata recall i own many craftsman items and my recent purchase of a riding mower has been a nightmare with no one willing to help. the trans axle housing unit is made of aluminum where the old ones are made of steel, ( i have a 20 year old) it's poor workmanship and they refuse to send someone to look at it without paying the technician it's a d…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.