2011 Damon Challenger problems, complaints & recalls
Most-reported problem areas: Structure:body (1)
Safety recalls (2)
Equipment:recreational Vehicle/Trailer 2015-11-10 · campaign 15V745000 · 12,656 vehicles
Defect: Thor Motor Coach (Thor) is recalling certain model year 2011-2016 Thor Challenger, Thor Citation, Thor Hurricane, Thor Tuscany, Thor Windsport, 2011-2012 Thor Astoria, Thor Avanti, Thor Chateau, 2011-2014 Thor Daybreak, 2011-2015 Thor Outlaw, Thor Siesta, 2014-2015 Thor Miramar, 2012 Thor Four Winds, 2008-2011 Damon Astoria, Damon Daybreak, Damon Outlaw, Damon Tuscany, 2008-2012, Damon Challenger, 2008-2010 Damon Essence, 2009-2011 Damon Avanti, Four Winds Chateau, Four Winds Citation, Four Wind
Risk: Unstable entry and exit steps increase the risk of injury.
Fix: Thor will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism and replace all of the affected bolts, free of charge. The recall began on January 6, 2016. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000111.
Equipment:recreational Vehicle/Trailer:lpg Systems:tank Assembly 2010-09-09 · campaign 10V407000 · 271 vehicles
Defect: DAMON IS RECALLING CERTAIN MODEL YEAR 2007-2011 CHALLENGER, MODEL YEAR 2005-2007 INTRUDER MOTOR HOMES. THESE MOTOR HOMES DO NOT HAVE THE PROPER CLEARANCE BETWEEN THE REAR SUSPENSION LEAF SPRING AND THE VEHICLE LIQUID PROPANE FUEL TANK. AS THE SUSPENSION TRAVELS IT IS POSSIBLE FOR THE LEAF SPRING SHACKLE BOLT TO COME IN CONTACT WITH THE TANK. THIS POTENTIALLY COULD PUNCTURE THE TANK AND RESULT IN A FIRE OR EXPLOSION.
Risk: IN THE EVENT OF A FIRE OR EXPLOSION, THERE IS A POTENTIAL FOR PROPERTY DAMAGE, PERSONAL INJURY OR DEATH.
Fix: DAMON WILL INSPECT TO SEE IF THE PROPER CLEARANCE BETWEEN THE SHACKLE BOLT AND THE TANK EXISTS. IF IT IS FOUND THERE IS NOT ENOUGH CLEARANCE, THE TANK WILL BE RELOCATED TO PROVIDE THE PROPER CLEARANCE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 6, 2010. OWNERS MAY CONTACT DAMON WARRANTY SERVICE DEPARTMENT AT 877-855-2867.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2017-11-03 · LTR 110317 · Service Bulletin/Repair Instructions
this letter stated that there was one (1) service notification issued for the month of october, 2017.
What owners report
2011-07-20 · Structure:body · 5,000 mi“tl* the contact owns 2011 damon challenger model #371 motor home. the contact stated the slide out cables that bring the slide out and in was broken. the failure prevented the slide out from sliding back into position. the failure occurred twice and had to be repaired by the dealer again. the manufacturer stated they would send a representative t…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.