2011 Damon Tuscany problems, complaints & recalls
Safety recalls (2)
Equipment:recreational Vehicle/Trailer 2015-11-10 · campaign 15V745000 · 12,656 vehicles
Defect: Thor Motor Coach (Thor) is recalling certain model year 2011-2016 Thor Challenger, Thor Citation, Thor Hurricane, Thor Tuscany, Thor Windsport, 2011-2012 Thor Astoria, Thor Avanti, Thor Chateau, 2011-2014 Thor Daybreak, 2011-2015 Thor Outlaw, Thor Siesta, 2014-2015 Thor Miramar, 2012 Thor Four Winds, 2008-2011 Damon Astoria, Damon Daybreak, Damon Outlaw, Damon Tuscany, 2008-2012, Damon Challenger, 2008-2010 Damon Essence, 2009-2011 Damon Avanti, Four Winds Chateau, Four Winds Citation, Four Wind
Risk: Unstable entry and exit steps increase the risk of injury.
Fix: Thor will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism and replace all of the affected bolts, free of charge. The recall began on January 6, 2016. Owners may contact Thor customer service at 1-877-855-2867. Thor's number for this recall is RC000111.
Visibility:windshield Wiper/Washer:motor 2011-08-19 · campaign 11V442000 · 332 vehicles
Defect: THOR MOTOR COACH (TMC) IS RECALLING CERTAIN MODEL YEAR 2010 AND 2011 DAMON TUSCANY, ASTORIA, AND ESSENCE RECREATIONAL VEHICLES AND MODEL YEAR 2011 AND 2012 TMC TUSCANY AND ASTORIA RECREATIONAL VEHICLES MANUFACTURED FROM MAY 7, 2009, THROUGH AUGUST 12, 2011. THE CIRCUIT BREAKER FOR THE WINDSHIELD WIPER MOTOR IS INSUFFICIENT FOR THE LOAD. THE BREAKER SHOULD HAVE A 15 AMP RATING, HOWEVER THE VEHICLE WAS BUILT WITH ONE RATED AT 10 AMPS.
Risk: THE WINDSHIELD WIPER WILL STOP OPERATING IF THE BREAKER TRIPS DUE TO A CIRCUIT OVERLOAD. IF THIS OCCURS, THE DRIVER'S FIELD OF VISION MAY BE REDUCED, INCREASING THE RISK OF A CRASH.
Fix: TMC WILL NOTIFY OWNERS, AND DEALERS WILL EXCHANGE THE BREAKER WITH A 15-AMP ONE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 6, 2011. OWNERS MAY CONTACT TMC WARRANTY/SERVICE DEPARTMENT AT 1-877-855-2867.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2017-11-03 · LTR 110317 · Service Bulletin/Repair Instructions
this letter stated that there was one (1) service notification issued for the month of october, 2017.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.