2011 Ducati Diavel problems, complaints & recalls
Most-reported problem areas: Engine And Engine Cooling (2) · Exterior Lighting (1) · Electrical System (1)
Safety recalls (3)
Structure:motorcycle:kickstand/Center Stand 2011-08-15 · campaign 11V413000 · 919 vehicles
Defect: DUCATI IS RECALLING CERTAIN MODEL YEAR 2011 DIAVEL MOTORCYCLES MANUFACTURED FROM MAY 18, 2010, THROUGH JUNE 13, 2011. THE SIDE STAND WAS MANUFACTURED WITH INSUFFICIENT MATERIAL IN THE PIVOT AREA.
Risk: THIS COULD RESULT IN THE POSSIBLE BENDING AND BREAKAGE OF THE SIDE STAND IN THE PIVOT AREA ALLOWING THE MOTORCYCLE TO FALL OVER POSSIBLY RESULTING IN INJURY TO THE RIDER OR OTHERS NEAR THE MOTORCYCLE.
Fix: DUCATI WILL NOTIFY OWNERS, AND AUTHORIZED DEALERS WILL REPLACE THE SIDE STAND AND PIVOT BOLT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 20, 2011. OWNERS MAY CONTACT DUCATI AT 1-800-231-6696 OR GO TO THEIR WEBSITE AT WWW.DUCATI.COM.
Equipment 2011-06-27 · campaign 11V336000 · 964 vehicles
Defect: DUCATI IS RECALLING CERTAIN MODEL YEAR 2011 DIAVEL MOTORCYCLES MANUFACTURED FROM SEPTEMBER 23, 2010, THROUGH MAY 12, 2011. THE BRASS INSERTS INSTALLED IN THE CHAIN GUARD MAY DEFORM OVER TIME, RESULTING IN THE POSSIBLE LOOSENING OF THE LICENSE PLATE HOLDER RETAINING SCREWS ON THE REAR SWING-ARM. THIS SITUATION COULD CAUSE THE LICENSE PLATE HOLDER TO BECOME LOOSE DURING NORMAL OPERATION OF THE MOTORCYCLE.
Risk: LOOSENING OF THE LICENSE PLATE HOLDER COULD INTERFERE WITH THE MOTORCYCLE'S REAR WHEEL ROTATION AND THEREBY INCREASE THE RISK OF A CRASH.
Fix: DUCATI DEALERS WILL REPLACE THE CHAIN GUARD WITH AN UPDATED VERSION, MANUFACTURED WITH STEEL INSERTS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 27, 2011. OWNERS MAY CONTACT DUCATI AT 1-800-231-6696.
Steering 2011-04-21 · campaign 11V253000 · 1,051 vehicles
Defect: DUCATI IS RECALLING CERTAIN MODEL YEAR 2010-2011 MULTISTRADA 1200, AND MODEL YEAR 2011, DIAVEL MOTORCYCLES. THE ELECTRONIC STEERING LOCK MAY FAIL TO DISENGAGE DURING THE MOTORCYCLE "KEY-ON" PROCESS. THIS HAS BEEN LINKED DIRECTLY TO A CERTAIN REVISION OF THE HANDS FREE DEVICE SOFTWARE. IT COULD RESULT IN A SITUATION WHERE THE MOTORCYCLE'S ENGINE MIGHT START WHILE THE STEERING LOCK IS STILL ENGAGED. A RIDER COULD START THE MOTORCYCLE AND ATTEMPT TO RIDE AWAY WHILE THE STEERING IS STILL LOCKED.
Risk: THE RIDER COULD EXPERIENCE THE INABILITY TO STEER INCREASING THE RISK OF LOW SPEED TIP-OVER OR COLLISION, THUS INCREASING THE POTENTIAL FOR INJURY TO THE RIDER.
Fix: THE DEALER WILL UPDATE THE SOFTWARE OF THE HANDS FREE CONTROL UNIT FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT DUCATI AT 1-800-231-6696.
Service bulletins (34)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Suspension 2024-01-18 · SRV-SRB-24-001 · Service Bulletin/Repair Instructions
procedure for assessing front fork oil leaks. applicability: all models. this service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. the purpose is prevent technicians from mistaking oozing oil or assembly grease, for legit
Wheels 2023-09-29 · TTB-23-001 rev14 · Service Bulletin/Repair Instructions
tips & tricks summary rev. 14 summary: applicability: availability and characteristic of akrapovic racing exhaust part no. 96482291aa for the multistrada v4 rally. abnormal play of passenger seat, and squeak coming from the front wheel when moving the motorcycle for the diavel, and slight front end
Structure 2023-07-31 · TTB-23-001R10 · Service Bulletin/Repair Instructions
tips & tricks summary rev. 10 summary. water radiator electric fan motors replacement, bbs fuse replacement and bbs software updates for the diavel; new brake fluid reservoir bracket part number for the panigale; water pump gear oil seal deficiency, and modifying the tightening torque of the foot pe
Vehicle Speed Control 2023-07-25 · TTB-23-001R09 · Service Bulletin/Repair Instructions
tips and tricks revision 9 summary. front fork leg seal indication, fuel tank filler plug improvements, and dqs error code information for the multistrada; rider seat cover creases for the diavel; timing layshift seal removal and water pump gear oil seal deficiency for a all models.
Service Brakes, Hydraulic 2023-07-17 · SRV-SRB-23-036 · Service Bulletin/Repair Instructions
guided diagnosis for front brake system bleeding. applicability: all models. this service bulletin replaces and cancels the previous bulletin srv-srb-20-014 published on 4/17/2020. it provides dealers and service managers with needed information to correctly bleed the front brake system of the var
Power Train 2023-07-13 · SRV-SRB-23-037 · Service Bulletin/Repair Instructions
finial drive chain maintenance precautions. applicability: all models and model years (except xdiavel). this service bulletin replaces and cancels the previous bulletins: srv-srb-18-030 published on 05/11/2018, srv-srb-19-046 published on 12/31/2019, srv-srb-20-050 published on 11/24/2020. it provi
Showing the 6 most recent of 34 bulletins. Search all of them free at nhtsa.gov.
What owners report
2012-02-11 · Electrical System · 500 mi“my 2011 diavel continues to stall intermittently, always while depressing the clutch lever as i intent to slow down or stop (closed throttle). presently my motorcycle has 9562 miles, is 9 months old. over this period of time this problems has happened at least 20 to 30 times (2 to 3 times per month). i have written to ducati customer service, bu…”
2011-11-25 · Engine And Engine Cooling · 100 mi“the motorcycle has stalled four times in the last 5 months. typically stalls when down-shifting. the last time it stalled, i was weaving through traffic and when the bike stalled, there was a car right on my rear (scared me to death) - luckily i was able to steer into the median (and there was no obstacles in the median). i've asked my dealer…”
2011-08-28 · Engine And Engine Cooling · 589 mi“engine cuts out ( stalls ) on highway in 6th gear, when clutch is pulled in and throttle is closed. this problem happens intermittantly and without warning. *tt please see this link, there are many others having the same problem. http://www.diavel-forum.com/index.php?/topic/377-diavel-stalling/…”
2011-07-25 · Exterior Lighting · 400 mi“tl* the contact owns a 2011 ducati diavel. the contact stated the bolts that hold the rear tail light assembly in place came loose. the contact took the vehicle to the dealer and a replacement assembly was ordered. the dealer did not say what may have caused the bolts to fail. the contact was concerned about the safety risk because the light asse…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.