2011 Entegra Insignia problems, complaints & recalls

Defect: Entegra Coach (Entegra) is recalling certain model year 2008 and 2010-2011 Aspire and Anthem motorhomes, 2008 and 2010 Cornerstone motorhomes, 2008 Emblem and Alante motorhomes, and 2009-2011 Insignia motorhomes. The affected vehicles are equipped with certain Lippert-brand Coachstep Double aElectric Steps. These steps use a bolt to attach the fan gear assembly to the steps. This bolt may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the

Risk: Unstable entry and exit steps increase the risk of injury.

Fix: Entegra will notify owners, and dealers will install a retainer bracket on the double step assemblies. On the trip step assemblies, the Coachstep linkage Assembly will be replaced and a retainer bracket will be installed. The manufacturer has not yet provided a notification schedule. Owners may contact Entegra customer service at 1-800-945-4787, or Lippert customer service at 1-574-537-8900. Entegra's number for this recall is 9903275.

Defect: ENTEGRA IS RECALLING CERTAIN MODEL YEAR 2010 AND 2011 ASPIRE CLASS A MOTORHOMES MANUFACTURED FROM APRIL 22, 2009, THROUGH DECEMBER 23, 2010 FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE POSITION OF THE HIGH BEAM AND LOW-BEAM HEADLAMPS ARE TRANSPOSED FROM THEIR PROPER POSITION.

Risk: IMPROPER HEIGHT ON THE HEADLIGHTS MAY NOT FULLY ILLUMINATE THE ROAD SURFACE OR MAY INHIBIT THE ABILITY OF MOTORISTS TO SEE VEHICLES WHICH CAN INCREASE THE RISK OF A CRASH.

Fix: DEALERS WILL DISCONNECT AND MOVE THE HEADLAMPS SO THAT THEY ARE IN THEIR PROPER POSITION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 21, 2011. OWNERS MAY CONTACT ENTEGRA AT 1-800-945-4787.

Defect: ENTEGRA IS RECALLING CERTAIN FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.

Risk: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.

Fix: ENTEGRA IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON JANUARY 25, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.