2011 Fccc Redundant Custom Chassis Xb problems, complaints & recalls
Safety recalls (1)
Vehicle Speed Control:cruise Control 2012-11-29 · campaign 12V552000 · 7,594 vehicles
Defect: Daimler Trucks North America (DTNA) is recalling certain model year 2010-2013 Freightliner brand XB and XC custom chassis manufactured January 1, 2010, through September 20, 2012. The chassis are equipped with diode jumpers that may come loose in their connectors resulting in an open circuit. Two circuits are affected: The one that disengages the cruise control with brake pedal use, and the one that illuminates the brake lights with brake pedal use.
Risk: Failure of the cruise control to disengage when the brakes are applied may increase the risk of a vehicle crash. Without the brake lights illuminating when the brakes are applied, the driver's intent is not communicated, increasing the risk of a crash.
Fix: DTNA will notify owners, and dealers will inspect the diode jumpers to make sure they are fully locked in place and will correct the vehicles as needed. The recall began on December 26, 2012. Owners should contact Daimler Trucks Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time Monday through Friday, e-mail address DTNA.Warranty.Campaigns@Daimler.com, or the Customer Assistance Center at (800) FTL-HELP after normal business hours.
Service bulletins (119)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2020-03-04 · 02.2020 Campaign · Service Bulletin/Repair Instructions
open recall and field service campaigns report send out to dealers, general managers, service managers and warranty managers
Equipment 2019-08-07 · 19-008WI · Service Bulletin/Repair Instructions
warranty information letter sent to customers regarding new refrigerator supplier for returning parts.
Equipment:other:owners/Service/Other Manual 2017-12-25 · 17-029 · Service Bulletin/Repair Instructions
computer hook-up standard diagnostic time update
Equipment:other:owners/Service/Other Manual 2017-12-21 · 17CSA25 · Service Bulletin/Repair Instructions
17csa25 new method for uploading diagnostic log files to the csc
Equipment:other:owners/Service/Other Manual 2017-12-14 · 17CSA24 · Service Bulletin/Repair Instructions
17csa24 holiday schedule for the detroit customer support center
Equipment:other:owners/Service/Other Manual 2017-12-11 · 17-028 · Service Bulletin/Repair Instructions
owl enhancement service model field
Showing the 6 most recent of 119 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.