2011 Ford Edge problems, complaints & recalls
Most-reported problem areas: Electrical System (335) · Service Brakes (242) · Structure:body (165)
🧭 Reliability snapshot
Compared against other Ford Edge model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
1,437 NHTSA complaints that reported an odometer reading.
Safety recalls (3)
Electrical System:software 2011-02-24 · campaign 11V128000 · 8,022 vehicles
Defect: FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NO
Risk: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Fix: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Structure:body 2010-12-29 · campaign 10V659000 · 14,737 vehicles
Defect: FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Risk: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Fix: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Latches/Locks/Linkages:hatchback/Liftgate:lock 2010-10-27 · campaign 10V516000 · 71 vehicles
Defect: FORD IS RECALLING CERTAIN MODEL YEAR 2011 EDGE AND LINCOLN MKX VEHICLES MANUFACTURED FROM JULY 1, 2010, THROUGH OCTOBER 8, 2010. THESE VEHICLES WERE SHIPPED WITH INCORRECTLY CONFIGURED ELECTRONIC MODULE SETTINGS THAT DISABLE THE LOCKING FUNCTION OF THE LIFTGATE. ACCORDINGLY, THE VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 206, "DOOR LOCKS AND DOOR RETENTION COMPONENTS."
Risk: THE LIFTGATE LOCK MAY BE DISABLED AND THE DRIVER MAY NOT BE ABLE TO LOCK THE LIFTGATE USING INTERIOR LOCK SWITCHES OR REMOTE KEY FOB BUTTONS.
Fix: FORD WILL NOTIFY OWNERS AND DEALERS WILL HAVE THE AFFECTED CONTROL MODULES UPDATED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 1, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Service bulletins (60)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-02-24 · SSM 54601 · Service Bulletin/Repair Instructions
ford and lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the
Equipment 2024-04-24 · SSM 52476 · Service Bulletin/Repair Instructions
all accessory stick-on keyless entry keypads come with a wallet card containing the master code. if the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicle s owner during initial delivery. unlike the integrated (wired) factory keypad,
Service Brakes, Hydraulic 2024-02-20 · 13N02 S3 · Service Bulletin/Repair Instructions
certain 2010-2014 model year edge and mkx vehicles - extended warranty coverage on brake booster
Service Brakes, Hydraulic 2023-11-27 · 13N02 S2 · Service Bulletin/Repair Instructions
certain 2010-2014 model year edge and mkx vehicles - extended warranty coverage on brake booster
Structure 2023-04-04 · SSM 51536 · Service Bulletin/Repair Instructions
for 2000-2024 ford and lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. it is also not recommended to order a replacement module using a vehicle identification number (vin) from a different vehicle. most modules on these affe
Structure 2020-07-13 · TSB 20-2233 · Service Bulletin/Repair Instructions
this article supersedes tsb 19-2026 to update the vehicle model years affected. some 2000 and newer ford/lincoln/mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. panel replacement is
Showing the 6 most recent of 60 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-09-29 · Service Brakes, Hydraulic · 63,000 mi“the contact owns a 2011 ford edge. the contact stated that while driving approximately 5 - 7 mph, the vehicle failed to stop as needed. the brake pedal was depressed, but the vehicle failed to respond. the brake pedal was depressed to the floorboard. there was a squeaking sound coming from the vehicle. while making a left turn the vehicle shut off.…”
2026-09-28 · Chest Clip, Buckle, Harness“over the last four months, the right shoulder harness strap on our baby trend car seat has spontaneously disengaged from the rear metal splitter plate on five separate occasions: three times discovered prior to loading our toddler into the seat, and twice while the vehicle was actively in motion on the road (including once on the interstate). the e…”
2026-06-28 · Service Brakes“break booster break fell to the floor, slow to stop, spongy. i was able to put on my hazards and roll to safety stop. huge risk if i was going faster or turning a curve. dangerous to me and others to not being able to stop the problem hasn’t been taken to the shop yet as it was closed and i had the same problem in 2025 and 2023 which were confir…”
2026-06-28 · Service Brakes“brake booster was exiting the freeway so already slowed but it was a curvy off-ramp, thankfully no one was close and the car was already slowed, but on hazards and coasted home at 5 mph. huge safety concern tow truck towed to hts automotive to determine the brake booster went out, which we already knew as the same thing happened in 2023! no war…”
2026-06-28 · Service Brakes“brake booster all of a sudden my brake went to the floor and made a hissing sound, spongy response. took it to cowin ford and they diagnosed and replaced the brake booster. it was really dangerous as response to brake was really slow. i almost hit a car in front of me. no warnings or symptoms prior. …”
2026-06-24 · Service Brakes, Hydraulic · 110,000 mi“the contact owns a 2011 ford edge. the contact stated that while reversing out of the garage and depressing the brake pedal, the vehicle failed to immediately stop. the brake pedal was spongy. the contact stated that later, while driving at an undisclosed speed and depressing the brake pedal to stop the vehicle, the braking distance was extended. t…”
2026-04-30 · Service Brakes“the brake pedal sunk all the way to the floor before braking. this has happened multiple times and now there is a leak in the abs which we are in need of a abs pump. was told by mechanic that this is an ongoing problem with the ford edges. and, the real problem is the mechanic cannot find a replacement pump for it. multiple locations were contacted…”
2026-04-29 · Structure:body“the throttle body issues again with the burning smell as well the whole car shut down like the other two times i reported on this website! please note the team who fixed it last time was at poway ford and the main manager from auto maintenance was fired due to attempting to correct the issue on my 2011 ford edge! …”
2026-04-27 · Service Brakes“the brake pedal does not feel right and the car continues to roll. my mechanic found that the brake pedal vacuum boosters commonly fail on this model. he repaired it and less than a year later it has failed again. i heard the air leak when pressing the pedal and the car does not stop, it continues to roll. i've had to park it because this is a safe…”
2026-04-20 · Service Brakes, Hydraulic · 105,000 mi“the contact owns a 2011 ford edge. the contact stated that while driving 10 mph and coming to a stop, the brake pedal was depressed, but the vehicle failed to respond as intended. there was no warning light illuminated. the dealer was notified of the failure and provided an estimate for the repair. the vehicle was taken to an independent mechanic, …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.