2011 Ford Focus problems, complaints & recalls
Most-reported problem areas: Power Train (15) · Latches/Locks/Linkages (11) · Electrical System (10)
🧭 Reliability snapshot
Compared against other Ford Focus model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
90 NHTSA complaints that reported an odometer reading.
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (33)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-02-24 · SSM 54601 · Service Bulletin/Repair Instructions
ford and lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the
Equipment 2024-04-24 · SSM 52476 · Service Bulletin/Repair Instructions
all accessory stick-on keyless entry keypads come with a wallet card containing the master code. if the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicle s owner during initial delivery. unlike the integrated (wired) factory keypad,
Power Train 2023-05-04 · 14M02 S7 · Service Bulletin/Repair Instructions
certain 2011 through 2015 model year fiesta and 2012 through 2016 model year focus vehicles equipped with a dps6 automatic transmission transmission control module extended warranty coverage reason for this supplement ãâ¢ãâã⢠due to ongoing limited part availability, program terms have been
Power Train 2019-08-26 · 14M01-S7 · Service Bulletin/Repair Instructions
certain 2011 through 2014 model year fiesta and focus vehicles equipped with a dps6 automatic transmission - transmission clutch shudder / transmission input shaft seal warranty extension
Power Train 2019-07-12 · DPS6 Dealer Com. · Service Bulletin/Repair Instructions
short-term dps6 dealer customer handling direction
Power Train 2019-05-10 · SSM 47976 · Service Bulletin/Repair Instructions
on vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with motorcraft multi-purpose grease spray xl-5-a even if grease was not applied from the factory. also verify that the engine/transmission alignment dowel pins are present as well as the eng
Showing the 6 most recent of 33 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-05-14 · Steering · 150,000 mi“the contact owns a 2011 ford forcus. the contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. no warning lights were illuminated. the vehicle was towed to an independent mechanic where it was diagnosed with a failed power steering pump. the contact was informed that the power steering pu…”
2025-09-24 · Steering · 19,000 mi“the contact owns a 2011 ford focus. the contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction and instead turned in the opposite direction. the vehicle was taken to an independent mechanic where it was diagnosed with a failed steering column. the contact was informed that the steering…”
2024-08-01 · Unknown Or Other“i hit an animal in my way to work as i reported the accident to my insurance company they were going to cover the parts and have it towed to my choice as it was however the professional car shop wasn't able to fix the anti theft that caused my car to not turn over as i was then told to take it to the nearest ford dealer to get it reprogrammed to th…”
2024-07-30 · Unknown Or Other“i did not crash the vehicle i bought it preowned…”
2024-02-28 · Steering“my car made grinding sounds when turning the steering wheel. my mechanic found a leak on power steering pump & replaced it. my car has only 48,800 miles & there's a recall for ford trucks with the same problem.…”
2024-02-10 · Structure:body“door latches inoperable. cannot open from outside the vehicle. passenger side front and both back doors. back door passenger side door does not open from inside either. had to pay $373 to ford dealer to replace driver door latch because it wouldn't latch and made the dashboard not work. latch codes as follows: driver 02717a (new), passenger 224100 …”
2023-11-14 · Power Train · 159,000 mi“the contact owns a 2011 ford focus. the contact stated while driving at approximately 35 mph, the wrench symbol was illuminated. the contact stated that the vehicle was vibrating and shaking and there was an abnormal sound coming from underneath the vehicle. the contact stopped the vehicle, the engine was still running and attempted to shift into r…”
2023-03-09 · Latches/Locks/Linkages:doors:latch“the contact owns a 2011 ford focus. the contact stated that the front passenger’s side and both the rear driver’s and passenger’s side doors failed to open. the contact stated that the front driver’s side door was able to open by lowering the window and manually opening the door from the exterior door handle. the contact stated no warning light was…”
2022-02-15 · Wheels“the lug nuts are corroded and we are unable to remove them for tire rotation. …”
2020-09-19 · Suspension · 150,000 mi“backing up the wheel barely turns and it locks up while backing up, making turns, the wheel locks up as i make turns left and right i'll bring it to the shop several times but this issue persists every year i buy a new power steering system every year. i have brought 3 power steering systems from ford 3 years in a row.it's deadly!…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.