2011 Freightliner Columbia Glider problems, complaints & recalls
Safety recalls (2)
Trailer Hitches:fifth Wheel Assembly 2015-10-01 · campaign 15V616000 · 5,801 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2011-2014 Cascadia, Business Class M2, Coronado, and Columbia Glider vehicles manufactured April 5, 2010, to June 15, 2013. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to operate or to properly engage.
Risk: If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.
Fix: DTNA will notify owners, and DTNA authorized service facilities will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 20, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-692.
Service Brakes, Air:slack Adjusters:automatic 2011-04-20 · campaign 11V249000 · 1,591 vehicles
Defect: DTNA IS RECALLING CERTAIN MODEL YEAR 2011 FREIGHTLINER CASCADIA, COLUMBIA GLIDER KIT, CORONADO, M2, AND WESTERN STAR4900 HEAVY TRUCKS MANUFACTURED FROM OCTOBER 16, 2010, THROUGH MARCH 9, 2011, EQUIPPED WITH GUNITE AUTOMATIC SLACK ADJUSTERS MANUFACTURED FROM OCTOBER 15, 2010, THROUGH JANUARY 31, 2011. DUE TO AN INCOMPLETE "KNITTING" OF THE IRON AT THE TIME OF CASTING, INADEQUATE STRUCTURAL INTEGRITY OF THE SLACK ADJUSTER HOUSING CAN OCCUR, WHICH COULD CAUSE THE HOUSING TO BREAK AT THE HANDLE UND
Risk: IF THE SLACK ADJUSTER HOUSING WERE TO BREAK, THE WHEEL BRAKE TO WHICH THE SLACK ADJUSTER IS ATTACHED WOULD NO LONGER FUNCTION, CAUSING THE VEHICLE TO HAVE REDUCED BRAKING CAPACITY AND, IF MOUNTED ON THE STEER AXLE, THE VEHICLE COULD PULL TO ONE SIDE, POSSIBLY RESULTING IN A CRASH.
Fix: DTNA WILL NOTIFY OWNERS AND DEALERS WILL REPLACE ANY AFFECTED SLACK ADJUSTERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 5, 2011. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
Service bulletins (98)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2019-08-07 · 19-008WI · Service Bulletin/Repair Instructions
warranty information letter sent to customers regarding new refrigerator supplier for returning parts.
Equipment:other:owners/Service/Other Manual 2017-12-25 · 17-029 · Service Bulletin/Repair Instructions
computer hook-up standard diagnostic time update
Equipment:other:owners/Service/Other Manual 2017-12-21 · 17CSA25 · Service Bulletin/Repair Instructions
17csa25 new method for uploading diagnostic log files to the csc
Equipment:other:owners/Service/Other Manual 2017-12-14 · 17CSA24 · Service Bulletin/Repair Instructions
17csa24 holiday schedule for the detroit customer support center
Equipment:other:owners/Service/Other Manual 2017-12-11 · 17-028 · Service Bulletin/Repair Instructions
owl enhancement service model field
Equipment:other:owners/Service/Other Manual 2017-12-07 · 17CSA23r · Service Bulletin/Repair Instructions
17csa23r detroit csc closed december 14, 2017 from 11:15 am - 1:15 pm eastern time
Showing the 6 most recent of 98 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.