2011 Heartland North Trail problems, complaints & recalls
Most-reported problem areas: Suspension (1)
Safety recalls (2)
Equipment:other:labels 2015-07-30 · campaign 15V482000 · 1,680 vehicles
Defect: Heartland Recreational Vehicles, LLC (Heartland) is recalling certain trailers of various models and model years. Click on "All Products Associated With This Recall" for a complete list. The tire certification labels applied to the vehicles may contain inaccurate tire sizing and/or inflation information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk: An owner or operator could rely on the inaccurate information in inflating the tires which could cause under or over inflation which, in turn, could lead to a tire failure or crash.
Fix: Heartland will notify owners, and dealers will send a replacement label with the correct information, free of charge. The recall began on September 29, 2015. Owners may contact Heartland customer service at 1-574-266-3988.
Wheels 2010-12-01 · campaign 10V607000 · 527 vehicles
Defect: HEARTLAND IS RECALLING CERTAIN MODEL YEAR 2011 TRAVEL TRAILERS EQUIPPED WITH 15"X6" WHITE SPOKE OR MODULAR DESIGN STEEL WHEELS WITH A SIX HOLE BOLT PATTERN. SOME OF THE WHEELS MAY HAVE INADEQUATE WELD PENETRATION BETWEEN THE OUTER RING AND THE CENTER PLATE DUE TO IMPROPER PLATE ALIGNMENT.
Risk: THERE COULD BE A POTENTIAL WHEEL FAILURE AND WHEEL LOSS INCREASING THE RISK OF A CRASH, OR PERSONAL INJURY.
Fix: HEARTLAND WILL REPLACE THE WHEELS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 15, 2010. OWNERS MAY CONTACT HEARTLAND AT 877-262-8032.
What owners report
2010-12-10 · Suspension · 2,000 mi“tl* the contact owned a 2011 heartland north trail. while inspecting the vehicle, the contact noticed a metal link which connected the front and rear axles, was piercing through some of the piping to the propane tank. the contact made repairs to the vehicle. the piping to the propane tank was redirected so that it was no longer in contact with the …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.