2011 Honda Accord Crosstour problems, complaints & recalls
Most-reported problem areas: Engine (4) · Air Bags (3) · Structure:body (2)
🧭 Reliability snapshot
Compared against other Honda Accord Crosstour model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (6)
Air Bags:frontal:passenger Side:inflator Module 2019-06-27 · campaign 19V502000 · 9,555 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to p
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
Air Bags:frontal:passenger Side:inflator Module 2019-05-16 · campaign 19V378000 · 19,138 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
Risk: An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Fix: Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
Air Bags:frontal:passenger Side:inflator Module 2018-01-09 · campaign 18V042000 · 691,726 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Sai
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 16, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are B0K and L0J.
Air Bags:frontal:passenger Side:inflator Module 2017-08-31 · campaign 17V545000 · 3,257 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2008-2012 Accord, 2010-2012 Accord Crosstour, 2006-2011 Civic, 2007-2011 CR-V, 2009-2012 Fit and Pilot, 2010-2012 Insight, and 2009-2012 Acura TSX vehicles that received replacement passenger frontal air bag inflators. One dealership may have incorrectly installed the replacement air bag inflators.
Risk: In the event of a crash, an incorrectly installed passenger frontal air bag inflator may deploy the air bag improperly, increasing the risk of injury.
Fix: Honda will notify owners, and dealers will replace the passenger frontal air bag module assembly, free of charge. The recall began October 30, 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are O07, Y0A, N06, G05, M04, Y01, and O09.
Air Bags:frontal:passenger Side:inflator Module 2017-01-10 · campaign 17V030000 · 977,708 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain 2009-2012 Acura TSX, 2011-2012 Acura TSX Wagon, 2010-2012 Acura ZDX, 2008-2012 Honda Accord, 2010-2012 Honda Accord Crosstour and Honda Insight, 2009-2012 Honda Fit, 2009-2012 Pilot, 2007-2011 Honda CR-V, 2012 Honda FCX Clarity and 2006-2011 Honda Civic, Civic Hybrid, Civic NGV vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Sa
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KE1 and KE2.
Air Bags:frontal:passenger Side:inflator Module 2016-05-24 · campaign 16V346000 · 2,719,386 vehicles
Defect: Honda (American Honda Motor Co.) is recalling certain model year 2009-2011 Acura TSX, 2011 TSX Wagon, 2010-2011 Acura ZDX, 2008-2011 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid, and Civic GX, 2007-2011 CR-V, 2010-2011 FCX Clarity and Insight, and 2009-2011 Fit, and Pilot vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana I
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Fix: Honda will notify owners, and dealers will replace the inflator, free of charge. The recall began March 2017. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall is KA4, KA5, KA6, and KA7.
Service bulletins (20)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:electrical:navigational System(Global Positioning System) 2023-06-13 · A21120A · Service Bulletin/Repair Instructions
service news - the navigation clock and date are incorrect. this is due to a limited gps receiver capacity resulting in rollover of the internal chip memory; the rollover occurred on january 1, 2022, at 12:00am local time.
Equipment:other:owners/Service/Other Manual 2022-01-25 · A21120A · Service Bulletin/Repair Instructions
servicenews article - the clock shows the incorrect time. this issue is due to a limited gps receiver capacity resulting in "rollover" of the internal chip memory; the "rollover" will occur on january 1, 2022, at 12:00am local time. as a result, once specific triggers are met, the navigation date an
Equipment 2020-05-12 · APP05122020 · Service Bulletin/Repair Instructions
dealer message - the may episode of tech2tech is now posted. we've got some valuable information for you, so check it out! this month we're featuring "replacing that leaky front rocker arm oil control valve."
Air Bags 2020-03-10 · A20-016 · Service Bulletin/Repair Instructions
service bulletin - this bulletin is a notification of a class action settlement relating to airbag inflators. american honda is offering a customer support program (warranty extension) to cover any manufacturing defects in the replacement front passenger's airbag inflator only.
Suspension 2019-07-11 · DORE5C4S09 · Service Bulletin/Repair Instructions
this sku is a front upper ball joint. the customer communication requested return of unsold inventory to inspect for the outer diameter of the ball joint housing being too small. the outer diameter being too small would prevent the part from being installed, and would therefore have no impact on
Equipment 2018-12-20 · A13-079 · Service Bulletin/Repair Instructions
"service bulletin - american honda is announcing a powertrain warranty extension as a result of a settlement of a class action captioned, soto et al.v. american honda motor co., inc., case no. 3:12-cv-1377-si (n.d. cal.). the piston rings on certain cylinders may rotate and align, which can lead to
Showing the 6 most recent of 20 bulletins. Search all of them free at nhtsa.gov.
What owners report
2022-04-19 · Seats:front Assembly:power Adjust · 120,000 mi“the contact owns a 2011 honda accord crosstour. the contact stated that the electrical seat adjuster on the driver’s seat failed to operate without warning. due to the failure, the contact was unable to adjust the driver seat to the appropriate setting to ensure safe driving. upon investigation, the contact discovered that the teeth on plastic gear…”
2022-01-12 · Unknown Or Other“vehicle constantly has the calibers seize , causing the brakes to lock on and warping the rotors. it has already happened four times and every honda dealer stated there’s nothing they can do because there isn’t a recall. …”
2021-03-31 · Engine · 130,000 mi“tl* the contact owns a 2011 honda accord crosstour. the contact stated while driving 35 mph, the check engine warning light started flashing. the vehicle was taken to brown's arlington honda (3920 lee hwy, arlington, va 22207) where it was diagnosed with the head gasket and engine block needing to be replaced. the dealer informed the contact that t…”
2019-05-01 · Engine · 72,728 mi“tl* the contact owns a 2011 honda accord crosstour. while driving approximately 35 mph, the vehicle started to vibrate abnormally and the check engine warning indicator flashed on and off repeatedly. the vehicle was taken to white allen honda (located at 630 n main st, dayton, oh 45405, (937) 220-6386) where it was diagnosed that the failure was du…”
2017-07-22 · Air Bags · 175,000 mi“takata recall -- the recall was performed by the dealer-- left dealership and airbag light came on -- comes on intermittently-- dealer says because it wasn't on when the service was performed its not part of the recall even though it came on almost immediately after leaving the dealer and i returned-- they reset it but it comes on and stays on fo…”
2017-01-14 · Air Bags“takata recall. i was notified of a recall via carfax app in may 2016. i see that a remedy is not yet available to have the passenger air bag repaired or replaced. the time frame given initially was late summer or fall 2016. i have had no issues so far (no accidents). …”
2016-08-15 · Air Bags“tl* the contact owns a 2011 honda accord crosstour. the contact received notification of nhtsa campaign number: 16v346000 (air bags); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacture…”
2016-05-16 · Engine · 108,800 mi“my engine is consuming 3 qts of oil between oil changes. this is the 2nd time it has happened consecutively.…”
2016-05-06 · Power Train:axle Assembly · 51,000 mi“tl* the contact owns a 2011 honda accord crosstour. while accelerating to 10 mph, the vehicle shook without warning. it was diagnosed that the front axle needed to be replaced. the vehicle was not repaired due to part unavailability. the manufacturer was not notified of the failure. the failure mileage was 51,000. …”
2015-12-18 · Structure:body · 43,000 mi“i have water entering the car. it has pooled under the thick foam under the drivers floorboard and is running into the back driver side. i noticed once i detected the odor of mold and noticed black mold growing in the rear floorboard. after last nights rain it has began pooling in the front below the brake pedal so i know it is a lot of water enter…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.