2011 Ic Bus Re problems, complaints & recalls
Safety recalls (7)
Seat Belts 2019-06-21 · campaign 19V478000 · 1,035 vehicles
Defect: Navistar, Inc. (Navistar) is recalling certain 2011 IC Bus BE, CE, and RE school buses equipped with certain non-retractable passenger two-point seat belts. After long term buckling and unbuckling of the seat belt, the plastic fingers on the male portion of the buckle may crack and fall off, requiring excessive force to buckle the seat belt.
Risk: The seat belt may not easily buckle, increasing the risk of an injury in the event of a crash.
Fix: Navistar will notify owners and dealers will replace the seat belt assemblies, free of charge. Navistar issued owners an interim notification on August 16, 2019. The recall began September 23, 2019. Owners may contact Navistar customer service at 1-800-448-7825.
Equipment Adaptive/Mobility 2015-12-23 · campaign 15V870000 · 68 vehicles
Defect: Navistar, Inc. is recalling certain model year 2007-2015 IC CE transit buses, 2008-2011 IC FE transit buses and 2009-2013 IC RE transit buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Fix: Navistar will notify the purchasers of the lifts, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on February 19, 2016. Owners may contact Navistar customer service at 1-800-448-7825. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Equipment Adaptive/Mobility 2015-12-22 · campaign 15V868000 · 4,784 vehicles
Defect: Navistar, Inc. is recalling certain model year 2007-2015 IC BE and CE school buses, 2013-2015 IC AE school buses, 2007-2011 IC FE school buses, and 2007-2014 IC RE school buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Fix: Navistar will notify the purchasers of the lifts, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on February 19, 2016. Owners may contact Navistar customer service at 1-800-448-7825. Note: These buses and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Structure:body 2011-07-22 · campaign 11V368000 · 340 vehicles
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 IC CE AND RE SCHOOL BUSES MANUFACTURED FROM OCTOBER 8, 2009, THROUGH APRIL 14, 2011. THESE BUSES WERE BUILT WITHOUT OR INCORRECTLY INSTALLED FLOOR CHANNEL REINFORCEMENTS. ACCORDINGLY, THE BUSES FAIL TO CONFORM WITH THE SEAT BACK REAR FORCE AND DISPLACEMENT REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 222, "SCHOOL BUS PASSENGER SEATING AND CRASH PROTECTION."
Risk: NONCOMPLIANCE TO THE STANDARD INCREASES THE PASSENGER'S RISK OF REARWARD EJECTION FROM THE SEAT WHICH MAY CAUSE PERSONAL INJURY OR DEATH IN THE EVENT OF A CRASH.
Fix: NAVISTAR WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE BUSES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE SEPTEMBER 16, 2011. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
Electrical System:12v/24v/48v Battery:cables 2011-07-21 · campaign 11V365000 · 431 vehicles
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 IC RE SCHOOL BUSES MANUFACTURED FROM FEBRUARY 4, 2010, THROUGH JUNE 16, 2011. THE POSITIVE BATTERY CABLE MAY RUB ON THE HYDRAULIC COOLER RESERVOIR MOUNTING BRACKET POSSIBLY RESULTING IN AN ELECTRICAL SHORT.
Risk: AN ELECTRICAL SHORT MAY CAUSE A FIRE POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Fix: NAVISTAR WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE BUSES FREE OF CHARGE. THE SAFETY RECALL BEGAN DURING JANUARY 2012. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
Electrical System:12v/24v/48v Battery:cables 2011-07-21 · campaign 11V367000 · 60 vehicles
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 IC RE COMMERCIAL BUSES MANUFACTURED FROM AUGUST 24, 2010, THROUGH JUNE 8, 2011. THE POSITIVE BATTERY CABLE MAY RUB ON THE HYDRAULIC COOLER RESERVOIR MOUNTING BRACKET POSSIBLY RESULTING IN AN ELECTRICAL SHORT.
Risk: AN ELECTRICAL SHORT MAY CAUSE A FIRE POSSIBLY RESULTING IN PROPERTY DAMAGE, PERSONAL INJURY, OR DEATH.
Fix: NAVISTAR WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE BUSES FREE OF CHARGE. PARTS AVAILABILITY HAS NOT YET BEEN DETERMINED. AN INTERIM LETTER WAS MAILED IN OCTOBER 2011. THE SAFETY RECALL BEGAN ON AJNAURY 23, 2012. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825.
Equipment Adaptive/Mobility 2010-06-14 · campaign 10V257000 · 20 vehicles
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2011 IC CE, FE, RE, AND BE MODEL NON SCHOOL BUSES MANUFACTURED FROM DECEMBER 10, 2007 THROUGH JANUARY 12, 2010 AND FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LA
Risk: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.
Fix: NAVISTAR IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON JULY 1, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR NAVISTAR AT 1-800-448-7825.
Service bulletins (97)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine And Engine Cooling 2024-02-21 · IK0800407 · Service Bulletin/Repair Instructions
starter diagnostics and warranty claim procedure; all engines excluding cummins isb engine with allison transmission or psi engine.
Suspension 2024-02-21 · IK0200013 · Service Bulletin/Repair Instructions
suggested alignment target values when performing a vehicle axle alignment.
Electrical System 2023-11-21 · IK0800351 · Service Bulletin/Repair Instructions
j1939 data link source address information
Suspension 2023-09-29 · IK0300010 · Service Bulletin/Repair Instructions
diagnosis of chassis wander complaints.
Service Brakes 2023-09-26 · IK0400040 · Service Bulletin/Repair Instructions
general wheel speed sensor troubleshooting
Seats 2023-09-25 · IK2200109 · Service Bulletin/Repair Instructions
bus seat back foam inspection guidelines
Showing the 6 most recent of 97 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.