2011 Ic Bus Recb problems, complaints & recalls
Safety recalls (4)
Equipment Adaptive/Mobility 2014-11-03 · campaign 14V692000 · 4,784 vehicles
Defect: Navistar, Inc. (Navistar) is recalling certain model year 2013-2015 IC AE, 2007-2015 IC BE, CE, 2007-2011 IC FE, and 2007-2014 IC RE school buses equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Fix: Navistar will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on January 29, 2015. Owners may contact Navistar customer service at 1-331-332-1590 or Ricon customer service at 1-800-322-2884. Navistar's number for this recall is 14518.
Seats 2013-08-07 · campaign 13V308000 · 22,264 vehicles
Defect: Navistar, Inc. is recalling certain model year 2013-2014 IC Bus AE, and 2011-2014 BE, CE, and RE buses. These buses were manufactured February 11, 2010, through June 17, 2013. The passenger seat foam padding did not adequately reduce the impact forces to the knee in the lower outside corners of the seat back during compliance testing. Thus, these buses fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 222, "School Bus Passenger Seating and Crash Protecti
Risk: In the event of a crash, the seat padding may not properly protect against knee impact force, increasing the risk of injury.
Fix: Navistar will notify owners, and dealers will install polystyrene blocks in the lower outside corners of each seat to increase the knee protection, free of charge. The recall began on October 10, 2013. Owners may contact Navistar at 1-800-448-7825. Navistar's recall campaign number is 13512.
Equipment Adaptive/Mobility 2010-06-14 · campaign 10V256000 · 1,492 vehicles
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2011 IC CE, FE, RE, AND BE MODEL SCHOOL BUSES MANUFACTURED FROM DECEMBER 10, 2007 THROUGH JANUARY 12, 2010 AND FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LATCHI
Risk: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.
Fix: NAVISTAR IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON JULY 1, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR NAVISTAR AT 1-800-448-7825.
Seats 2010-05-21 · campaign 10V217000 · 129 vehicles
Defect: NAVISTAR IS RECALLING CERTAIN MODEL YEAR 2011 IC CE AND RE MODEL SCHOOL BUSES MANUFACTURED FROM FEBRUARY 22 THROUGH MARCH 16, 2010 EQUIPPED WITH PASSENGER FLIP SEATS. THE WELD THAT RETAINS A REINFORCEMENT ROD INSIDE THE SEAT BACK FRAME TUBE MAY FAIL ALLOWING THE ROD TO FALL OUT OF THE FRAME. THE SEATS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 222, "SCHOOL BUS PASSENGER SEATING AND CRASH PROTECTION."
Risk: WITHOUT THE REINFORCEMENT ROD, THE STRENGTH OF THE SEAT MAY BE COMPROMISED, INCREASING THE RISK OF PERSONAL INJURY OR DEATH IN THE EVENT OF A CRASH.
Fix: NAVISTAR WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE SEATS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 16, 2010. OWNERS MAY CONTACT NAVISTAR AT 1-800-448-7825 .
Service bulletins (146)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2026-07-30 · IK2600052 · Service Bulletin/Repair Instructions
this article describes how to fix a speedometer that does not read accurately. an inaccurate speedometer can be caused by changing the tire size, changing rear axle ratio (rar), or by parameters being inadvertently changed during a programming event. use the formulas and calculator below to correct
Engine 2026-02-05 · IK2600090 · Other
new carb idle reduction change request
Electrical System 2026-02-03 · IK4300035 · Service Bulletin/Repair Instructions
this tool is designed to compare diamond logic feature data across multiple vehicle configuration files. it allows users to quickly load files either manually or directly from the diamond logic builder vehicles folder using vin-based selection. as files are added or removed, the comparison runs auto
Engine 2026-01-26 · IK2600255 · Other
this document provides guidance for assessing the feasibility of implementing a customer-requested change to an engine or vehicle parameter/feature. customer requested changes will be approved in accordance with the requirements specified in 40 cfr part 1037 to ensure continued compliance with green
Engine 2026-01-02 · IK2600047 · Service Bulletin/Repair Instructions
engine replacements for all international engines will need to follow this procedure.
Structure:body 2025-12-19 · IK1600272 · Service Bulletin/Repair Instructions
this document will guide the user through a step-by-step procedure for detecting water leaks in vehicle cabs and windshields using an ultrasonic sound detector.
Showing the 6 most recent of 146 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.