2011 Infiniti M problems, complaints & recalls
Most-reported problem areas: Power Train (2) · Visibility (1) · Steering (1)
Safety recalls (1)
Fuel System, Gasoline 2012-02-24 · campaign 12V069000 · 79,275 vehicles
Defect: NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 JUKE, INFINITI QX AND INFINITI M VEHICLES. THE FUEL PRESSURE SENSORS MAY NOT HAVE BEEN TIGHTENED TO THE CORRECT SPECIFICATION. AS A RESULT, THE FUEL PRESSURE SENSOR MAY LOOSEN DUE TO HEAT AND VIBRATION CAUSING FUEL TO LEAK.
Risk: FUEL MAY LEAK FROM THE PRESSURE SENSOR, INCREASING THE RISK OF A FIRE.
Fix: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FUEL PRESSURE SENSORS, AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.
Service bulletins (14)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Wheels 2018-03-23 · ITB11-005d · Service Bulletin/Repair Instructions
wheel balancing service information this bulletin has been amended. the publication date has been revised to include the latest models and model years. no other changes have been made. please discard previous versions of this bulletin.
Electrical System:software 2013-01-28 · ITB-11-046 · Service Bulletin/Repair Instructions
infiniti: navigation update software for call waiting function. *pe see document search button for owner letter. model 2010-2011 g37, qx56, fx35, fx30, ex35, m37, m56, m35h hybrid. *pe
Electrical System:software 2012-10-16 · ITB-11-047 · Service Bulletin/Repair Instructions
infiniti: see document search button for owner letter. bluetooth hands-free sound may not work as intended, on the microphone system. *pe models 2011-2012 m37/56 & 2012 m35h hybrid. updated 9/24/12. *pe updated 1/18/13. *pe
Electrical System:ignition:module 2012-04-10 · ITB12-018 · Service Bulletin/Repair Instructions
infiniti: the electronic control module (ecm) needs to be replaced on a 2004 my and later vehicle. *js
Structure:body:door 2012-02-03 · ITB-12-005 · Service Bulletin/Repair Instructions
infiniti: vehicles using intelligent key system and/or door request switch can not lock or unlock vehicle doors. *pe
Engine And Engine Cooling:engine 2011-10-28 · ITB-11-062 · Service Bulletin/Repair Instructions
infiniti: engine keeps running after pressing ignition quickly, but, will turn off after ignition pressed second time. *pe
Showing the 6 most recent of 14 bulletins. Search all of them free at nhtsa.gov.
What owners report
2012-05-18 · Power Train · 1,000 mi“i have noticed problems on multiple occasions with my m37 not accelerating when i hit the gas. while getting over into another lane to pass a vehicle my car stalled for a few seconds while trying to accelerate and i was almost rear ended by another car. two months ago i went to accelerate on the freeway and the engine just revved up until i took …”
2011-09-29 · Air Bags“2011 infiniti m37x. consumer writes in regards to air bag light illuminating. *tgw the consumer stated with the light being on, there is no protection for the passenger. the light stayed on during various trips, for five minutes, three minutes and 13 minutes. when the consumer shut the vehicle off and started it again, the light illuminated and th…”
2011-09-27 · Power Train · 1,700 mi“i have concerning issues with the transmission of this vehicle since purchase 8/27/2010. the transmission has major hesitation when accelerating, slowing down and with everday use(jerky feeling in city traffic) no matter what drive mode is used i.e sport, normal, eco, snow modes. whether you pull out to pass on the freeway or,pass bicycle on a …”
2011-05-26 · Visibility“sunvisor does not fold back far enough blocking tall driver's view of road. left edge of sunvisor hits edge of trim preventing proper adjustment. note that 2012 visors have been slightly redesigned and work properly. *tr…”
2011-01-31 · Steering · 1,000 mi“difficulty in steering a new 2011 infinity m37s. *tr…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.