2011 Jayco Greyhawk Class C problems, complaints & recalls
Most-reported problem areas: Electrical System (2) · Tires (1) · Suspension (1)
Safety recalls (3)
Electrical System 2012-09-14 · campaign 12V451000 · 1,596 vehicles
Defect: Jayco, Inc., (Jayco) is recalling certain model year 2008-2009 and 2011 Greyhawk Class C motorhomes, model year 2008-2011 Melbourne Class C motorhomes, and 2008-2010 Octane Sport Utility travel trailers manufactured from May 21, 2007, through September 10, 2010, equipped with Iota-brand transfer switches. These trailers may have an improper electrical connection at the buss bar on the affected transfer switches. This improper connection may lead to overheating and melting of the transfer switc
Risk: Overheating and melting of the transfer switch increases the risk of a fire.
Fix: Jayco will notify owners, and dealers will replace the transfer switch, free of charge. The recall began on October 10, 2012. Owners may contact Jayco at 1-800-283-8267.
Electrical System 2011-10-11 · campaign 11V494000 · 502 vehicles
Defect: JAYCO IS RECALLING CERTAIN MODEL YEAR 2010- 2011 GREYHAWK CLASS C MOTOR HOMES MANUFACTURED FROM MAY 28, 2009, THROUGH SEPTEMBER 22, 2010 FOR AN IMPROPER ELECTRICAL CONNECTION AT THE BUSS BAR ON THE AFFECTED TRANSFER SWITCHES.
Risk: THIS COULD LEAD TO OVERHEATING AND MELTING OF THE TRANSFER SWITCH, INCREASING THE RISK OF A FIRE, INJURY OR DEATH.
Fix: DEALERS WILL REPLACE THE TRANSFER SWITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT JAYCO AT 1-800-283-8267.
Equipment 2010-10-21 · campaign 10V500000 · 836 vehicles
Defect: JAYCO IS RECALLING CERTAIN MODEL YEAR 2011 TRAVEL TRAILERS AND FIFTH WHEELS MANUFACTURED FROM AUGUST 16, 2010, THROUGH OCTOBER 1, 2010, EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.
Risk: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Fix: JAYCO IS WORKING WITH ATWOOD AND WILL REPLACE OR REPAIR THE STOVES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 8, 2010. OWNERS MAY CONTACT ATWOOD AT 1-574-266-4749 OR JAYCO AT 1-574-825-0608.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2022-05-17 · INC 22-067 · Service Bulletin/Repair Instructions
jayco and entegra coach storage tips. instructions for storing jayco and entegra coach diesel pushers.
Equipment 2020-03-13 · INC 20-007 · Service Bulletin/Repair Instructions
informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
What owners report
2014-11-25 · Suspension“no incident, but interested in an investigation because of safety. i am also interested in checking to see if jayco can address this issue with 2010-2015 class c motorhome owners. http://www.jaycoowners.com/forums/showthread.php?t=23499 warning suspension problems - hellwig springs adjusted incorrectly from the factory jayco incorrectly inst…”
2014-04-02 · Electrical System“i am experiencing issues with carbon monoxide entering the interior of the motor home when the generator is used to provide electrical power. the vehicle has been taken to the authorized dealership on three or four prior visits (camping world in albuquerque, new mexico) and they reported that there is not a problem. i lived in the vehicle for a per…”
2014-03-13 · Tires“tl* the contact owns a 2011 jayco greyhawk class c motor home equipped with a set of michelin ltx m/s tires, size: lt225/75 r16. the contact stated that he received notification of nhtsa campaign number: 13t012000 (tires) in mid january 2014. the contact stated that he attempted to have the tires replaced but the dealer stated that the tires were u…”
2011-09-14 · Electrical System · 🔥 fire“on september 4 night a serious electrical fire broke out inside our new 2011 jayco 31ss. it burned through the automatic transfer switch connectors, wiring and plastic box. the automatic transfer switch and two other electronic boxes are under the bed and the fire could have caused substantial bodily damage and/or deaths. *kb ...updated 08-03-1…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.