2011 Jayco Pinnacle problems, complaints & recalls
Most-reported problem areas: Tires (1) · Electrical System (1)
Safety recalls (2)
Equipment 2010-10-21 · campaign 10V500000 · 836 vehicles
Defect: JAYCO IS RECALLING CERTAIN MODEL YEAR 2011 TRAVEL TRAILERS AND FIFTH WHEELS MANUFACTURED FROM AUGUST 16, 2010, THROUGH OCTOBER 1, 2010, EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.
Risk: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Fix: JAYCO IS WORKING WITH ATWOOD AND WILL REPLACE OR REPAIR THE STOVES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 8, 2010. OWNERS MAY CONTACT ATWOOD AT 1-574-266-4749 OR JAYCO AT 1-574-825-0608.
Power Train:axle Assembly 2010-10-04 · campaign 10V469000 · 9 vehicles
Defect: JAYCO IS RECALLING CERTAIN MODEL YEAR 2011 PINNACLE FIFTH WHEEL TRAILERS EQUIPPED WITH DEXTER AXLES. ON SOME AXLES, CRACKS COULD APPEAR IN THE SPINDLE WELD.
Risk: THESE CRACKS CAN PROPAGATE AND CAUSE THE SPINDLE TO DETACH FROM THE AXLE TUBE, RESULTING IN THE SEPARATION OF THE WHEEL END FROM THE VEHICLE, CREATING A ROAD HAZARD THAT INCREASES THE RISK OF A CRASH TO OTHER VEHICLES, AND COMPROMISES THE DRIVER'S CONTROL OF THE VEHICLE INCREASING THE RISK OF A VEHICLE CRASH.
Fix: JAYCO IS WORKING WITH DEXTER AXLE AND WILL INSPECT THE AXLE SERIAL NUMBER AND REPLACE IT IF IT FALLS WITHIN THE SERIAL NUMBER RANGE. REPLACEMENT OF THE AXLE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 18, 2010. OWNERS MAY CONTACT JAYCO AT 1-800-283-8267 AND DEXTER AXLE AT 1-800-2164.
Service bulletins (4)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2022-05-17 · INC 22-067 · Service Bulletin/Repair Instructions
jayco and entegra coach storage tips. instructions for storing jayco and entegra coach diesel pushers.
Structure 2022-02-10 · 22-043 · Service Bulletin/Repair Instructions
standard repair instructions detailing how to repair a unit with a crack in the sidewall near the slideout.
Structure 2022-01-27 · SRP - 22-043 · Service Bulletin/Repair Instructions
(srp) standard repair procedure for crack forming at the front bottom corner of the off door side (ods) or door side (ds) front slide out on certain jayco 5th wheel travel trailers.
Equipment 2020-03-13 · INC 20-007 · Service Bulletin/Repair Instructions
informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
What owners report
2018-07-29 · Electrical System“kept smelling hot wires and burning plastic smell. service tech was already in campground so we called them over to investigate and they discovered the iota model its-50r automatic transfer switch had burnt wires. our unit is prepped for a generator but we do not have one installed so we question how/why this transfer switch should go bad since it'…”
2016-08-25 · Tires · 1,400 mi“tl* the contact owns a 2012 (na) jayco pinnacle equipped with goodyear marathon st tires, size: st235/80r16. while the vehicle was being towed at 55 mph, the driver's side tire experienced a blow out. the rv was taken to an independent mechanic to have the tire replaced. the contact was concerned that the trailer was sold with three year old tires.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.