2011 Lexus Is 250c problems, complaints & recalls
Most-reported problem areas: Air Bags (6) · Engine (1)
Safety recalls (4)
Air Bags:frontal:passenger Side:inflator Module 2019-10-17 · campaign 19V741000 · 928,220 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.
Air Bags:frontal:passenger Side:inflator Module 2019-01-09 · campaign 19V005000 · 1,299,448 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.
Air Bags:frontal:passenger Side:inflator Module 2016-05-23 · campaign 16V340000 · 1,754,517 vehicles
Defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto R
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Fix: Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for f
Visibility/Wiper 2013-01-30 · campaign 13V030000 · 267,718 vehicles
Defect: Toyota is recalling certain model year 2006-2012 Lexus IS250 and IS350 vehicles manufactured August 23, 2005, through October 5, 2011; 2010-2012 Lexus IS250C and IS350C vehicles manufactured April 10, 2009, through October 6, 2011; and 2008-2011 Lexus IS-F vehicles manufactured December 14, 2007, through July 10, 2011. The nuts that fasten the wiper arms may be insufficiently torqued such that if the wiper arms are restricted by an external load, such as a buildup of heavy snow, one or both of
Risk: Inoperative wipers could reduce driver visibility and increase the risk of a vehicle crash.
Fix: Toyota will notify owners, and Lexus dealers will install new wiper arm nuts, free of charge. An interim letter was mailed to owners on April 4, 2013. Owners may contact Toyota at 1-800-331-4331.
Service bulletins (203)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2022-12-01 · KLG Technical In · Service Bulletin/Repair Instructions
ti: 19le05 expired december 1, 2022
Equipment:other:owners/Service/Other Manual 2022-12-01 · KLG Dealer Packa · Service Bulletin/Repair Instructions
dp: limited service campaign klg expired december 01, 2022
Air Bags 2022-07-28 · Takata CSP Cover · Service Bulletin/Repair Instructions
csp: takata csp coverage job aid - published 7.28.2022
Air Bags 2022-07-28 · 22LE02 - Takata · Service Bulletin/Repair Instructions
csp: on july 30, 2018, a settlement of claims for economic loss related to takata airbag inflators was approved for full implementation. the settlement includes lexus?s agreement to provide a customer support program (?csp?) for 2002-2019 model year (my) vehicles originally equipped with certain tak
Equipment 2022-04-13 · Safety Recall 22 · Service Bulletin/Repair Instructions
lexus safety recall and service campaign - technician certification requirements 4.13.2022
Air Bags 2022-02-24 · L-SB-0004-22 · Service Bulletin/Repair Instructions
tsb: some 2005 ? 2022 model year lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. follow the procedures in this bulletin to remediate the odor and address this condition. the purpose of this service bulletin is to provide general guideline
Showing the 6 most recent of 203 bulletins. Search all of them free at nhtsa.gov.
What owners report
2017-09-05 · Air Bags“tl* takata recall. the contact owns a 2011 lexus is 250c. the contact stated that nhtsa campaign number: 16v381000 (air bags) exceeded a reasonable amount of time for repair. the contact received the recall notification in january of 2017. the local dealer and manufacturer were not contacted. the contact had not experienced a failure. vin tool conf…”
2017-08-09 · Air Bags · 35,000 mi“"takata recall"-received notification via us mail may 2016, stating that my vehicle model was subject to recall due to the takata airbags. when i called the number provided i was told to not have anyone ride in the passenger seat of my vehicle and that i'd be contacted once the remedy was available for my vehicle. this is a major inconvenience not…”
2017-06-13 · Air Bags“received notice of passage air bag defect on may 23,2016. no remedy provided, only suggested that no one ride in front passenger seat. as of june 13, 2017, more than a year later, no remedy has been provided by lexus. it is unreasonable to not allow a passenger in the front seat for this long a time (over one year so far). we need a remedy now.…”
2017-02-21 · Air Bags“tl* takata recall. the contact owns a 2011 lexus is 250c. the contact received a notification of nhtsa campaign number: 16v340000 (air bags); however the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time of the recall repair. the manufacturer was made aware of the issue. the contact…”
2016-11-23 · Air Bags“takata recall - i received notice of this recall in may of 2016 - it has been over 6 months that i cannot use my vehicle. this time is unacceptable and lexus needs to get this fixed asap…”
2016-09-07 · Air Bags“tl* takata recall. the contact owns a 2011 lexus is 250c. the contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact h…”
2013-10-30 · Engine · 20,000 mi“tl* the contact owns a 2011 lexus is 250c. the contact stated that while parked, the vehicle surged without warning. the vehicle was towed to the dealer for inspection. the contact was awaiting diagnosis of the failure. the manufacturer was notified of the failure. the approximate failure mileage was 20,000. …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.