🚗 AutoDefect IQ

2011 Lincoln Mkz Hybrid problems, complaints & recalls

Most-reported problem areas: Air Bags (17) · Steering (11) · Suspension (2)

🧭 Reliability snapshot

84 /100
✓ Typical or better for this model

Compared against other Lincoln Mkz Hybrid model years — complaint volume vs the model's median year, recalls and severity. How we score →

🛣️ Complaints by mileage

<25k miles: 3 complaints <25k 25–50k miles: 2 complaints 25–50k 50–75k miles: 8 complaints 8 50–75k 75–100k miles: 6 complaints 75–100k 100–125k miles: 1 complaints 100–125k 125–150k miles: 3 complaints 125–150k 150k+ miles: 1 complaints 150k+

24 NHTSA complaints that reported an odometer reading.

40
Complaints
0
Recalls
7
Service bulletins
1
Crashes reported
0
Fires reported
0
Deaths

Safety recalls (0)

No recalls on record for this model year (campaigns announced since 2010).

Service bulletins (7)

Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.

Equipment:electrical 2022-09-01 · 22G04 · Service Bulletin/Repair Instructions

certain 2010 ã¢â€â“ 2012 model year fusion / mkz / milan hybrid vehicles hybrid battery reduced electric vehicle operation becm and pcm software update in all the affected vehicles, outdated software may result in reduced ev-only mode performance earlier in the life of the vehicle than intended.

Air Bags 2022-03-28 · 22B05 · Service Bulletin/Repair Instructions

certain 2005-2014 mustang, 2005-2006 gt, 2004-2011 ranger, 2006-2012 fusion & mkz/zephyr, 2006-2011 milan, and 2007-2010 edge & mkx vehicles driver & passenger airbag module quality control inspection: ford motor company has determined that some vehicles claimed by dealers as repaired under takata a

Electrical System 2020-04-27 · TSB 20-2142 · Service Bulletin/Repair Instructions

some 2010-2012 fusion hybrid electric vehicles (hev), 2010-2011 milan hev and 2011-2012 mkz hev vehicles may experience reduced electric vehicle operation and increased gasoline engine operation around 10 years of vehicle age and beyond. this may be due to software in the battery energy control modu

Engine And Engine Cooling 2019-10-03 · SSM 48238 · Service Bulletin/Repair Instructions

some 2010-2012 fusion hybrid electric vehicle (hev), 2010-2011 milan hev and 2011-2012 mkz hev vehicles may experience reduced electric vehicle operation and increased gasoline engine operation. do not attempt repairs at this time. engineering is investigating, monitor oasis for updates.

Visibility:power Window Devices And Controls 2015-07-01 · 44863 · Service Bulletin/Repair Instructions

ford: no service action is recommended for this condition. please use at your discretion. various 2010-2015 vehicles may experience a turbulence noise, similar to an helicopter noise, at highway speeds when the rear door window(s) or sunroof are open. *ta

Electrical System:12v/24v/48v Battery 2015-05-01 · ASI-45113 · Service Bulletin/Repair Instructions

ford/lincoln: when flat towing vehicle, battery will drain, due to manual instruction of key remaining in accessory position. model 2010-13 fusion, 2010-11 milan, 2011-12 mkz. *pe

Showing the 6 most recent of 7 bulletins. Search all of them free at nhtsa.gov.

What owners report

2025-08-07 · Steering · 130,000 mi

“the contact owns a 2011 lincoln mkz hybrid. the contact stated while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, requiring an increased effort to maneuver the vehicle. the eps warning light was illuminated. the vehicle was towed to the dealer, who diagnosed a failure wit…”

2025-06-26 · Service Brakes, Hydraulic · 168,258 mi

“the contact owns a 2011 lincoln mkz hybrid. the contact stated that while driving at 45 mph, the brake service warning light illuminated. the contact used excessive force on the brake pedal and the brake pedal was depressed to the floorboard. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was not con…”

2023-08-11 · Service Brakes, Hydraulic:antilock/Traction Control/Electronic Limited Slip:abs Warning Light · 95,000 mi

“the contact owns a 2011 lincoln mkz hybrid. the contact stated while driving 20 mph and depressing the brake pedal, the brake pedal went down to the floorboard and the stopping distance was extended. the "check braking system" and "service advancetrac" messages were displayed. the abs, brakes, and the electronic stability control warning lights wer…”

2023-05-16 · Service Brakes, Hydraulic · 69,500 mi

“the contact owns a 2011 lincoln mkz hybrid. the contact stated that while driving at 30 mph, the brakes failed to operate upon depression of the brake pedal with several unknown warning lights flashing on the instrument panel. the contact immediately applied the parking brake and drifted the vehicle off to the roadway. the contact restarted the veh…”

2023-03-17 · Steering · 128,000 mi

“the contact owns a 2011 lincoln mkz hybrid. the contact stated that upon starting the vehicle, the power steering failure message was displayed. the vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. the contact was relating the failure to nhtsa campaign number: 15v34000 (steering). the manufacturer was notified …”

2019-10-15 · Steering · 74,700 mi

“tl* the contact owns a 2011 lincoln mkz hybrid. while the contact entered the driveway at approximately 3 mph, the steering seized and the power steering assist and traction control warning indicators illuminated. the contact managed to drive the vehicle to the dealer where it was diagnosed that the steering assist failed and needed to be replaced.…”

2019-03-29 · Steering · 76,000 mi

“got in my car put it in reverse and lost power steering. ford said only some mkz hybirds are recalled but mine isn't on the list. evidently from what i read all of them should be recalled. my car only has 76,000 miles on it some people was a lot less. i was lucky i wasn't driving at the time. we live on a fixed income and can't afford the cost …”

2019-02-13 · Air Bags

“tl* the contact owns a 2011 lincoln mkz hybrid. the contact received notification of nhtsa campaign number: 19v001000 (air bags). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. an unknown dealer was contacted and confirmed that the parts were not avai…”

2019-01-22 · Air Bags

“tl* takata recall. the contact owns a 2011 lincoln mkz hybrid. the contact received a recall notification for nhtsa campaign number: 16v384000 (air bags) and stated that the manufacturer failed to repair the vehicle within a reasonable amount of time. nick mayer ford (6200 mayfield rd, mayfield, oh 44124) was contacted and confirmed that parts were…”

2018-11-07 · Steering

“takata recall. my defective airbags have never been remedied. offer of temporary rental car never done. dealership sas they don't have any available to them. i can't drive car. what am i supposed to do? need help.…”

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

Other Lincoln Mkz Hybrid years