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2011 Mci D4505 problems, complaints & recalls

0
Complaints
8
Recalls
17
Service bulletins
0
Crashes reported
0
Fires reported
0
Deaths

Safety recalls (8)

Visibility:glass, Side/Rear 2025-12-10 · campaign 25V853000 · 15,454 vehicles

Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."

Risk: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.

Fix: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.

Engine And Engine Cooling:exhaust System:manifold/Header/Muffler/Tail Pipe 2018-05-13 · campaign 18V309000 · 1,123 vehicles

Defect: Motor Coach Industries (MCI) is recalling certain 2011-2016 D4500, D4505, D4000, D4005, and D4000 ISTV motor coaches equipped with ISX engines. Due to vibrations, the exhaust bellow pipes develop a hole.

Risk: If the pipe develops a hole, during a regeneration cycle, hot exhaust gases may leak out, increasing the risk of a fire.

Fix: MCI will notify owners, and dealers will replace the bellows pipe assembly with an improved part, free of charge. The recall began July 10, 2018. Owners may contact MCI customer service at 1-800-241-2947.

Engine And Engine Cooling:exhaust System 2017-05-24 · campaign 17V337000 · 143 vehicles

Defect: Motor Coach Industries (MCI) is recalling certain 2011-2012 MCI D4000, D4005, D4500 and D4505 coaches equipped with Cummins ISX 12 liter engines. The vehicles may have an incorrectly installed exhaust bellow pipe, resulting in a bend in the pipe which can cause its premature failure.

Risk: If the pipe fails and a diesel regeneration cycle occurs, the hot exhaust gases will increase the risk of a fire.

Fix: MCI will notify owners and dealers will inspect and replace any deformed or failed bellow pipes if necessary, free of charge. The recall began on June 15, 2017. Owners may contact Motor Industries at 1-800-241-2947. MCI's number for this recall is SB 397B.

Seats 2016-01-20 · campaign 16V020000 · 607 vehicles

Defect: Motor Coach Industries (MCI) is recalling certain model year 2011-2013 and 2015 J4500 coaches manufactured November 18, 2011, to July 10, 2015, 2011-2012 and 2014-2015 D4000 coaches manufactured manufactured September 24, 2010, to September 5, 2015, 2011-2013 and 2015-2016 D4005 coaches manufactured January 17, 2011, to November 23, 2015, 2012-2014 and 2016 D4000ISTV coaches manufactured July 18, 2012, to December 2, 2015, 2010-2016 D4500 coaches manufactured April 15, 2010, to December 18, 2015

Risk: If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.

Fix: MCI will notify owners and dealers will inspect the seats and determined if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on February 15, 2016. Owners may contact MCI at 1-800-241-2947. MCI's number for this recall is SB 431.

Electrical System 2013-10-17 · campaign 13V498000 · 10,016 vehicles

Defect: Motor Coach Industries (MCI) is recalling certain model year 2000-2012 D, E, G and J series coaches manufactured January 2000 through June 2011 and equipped with Sure Power battery equalizers containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.

Risk: Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.

Fix: MCI will notify owners, and Sure Power will replace the equalizers, free of charge. Owners may contact MCI at 1-847-285-2000. This campaign is MCI service bulletin 401.

Electrical System:alternator/Generator/Regulator 2011-11-10 · campaign 11V548000 · 112 vehicles

Defect: MOTOR COACH INDUSTRIES (MCI) IS RECALLING CERTAIN MODEL YEAR 2010-2011 D4505 MOTOR COACHES MANUFACTURED FROM MAY 1, 2010, THROUGH SEPTEMBER 30, 2011. THESE VEHICLES WERE EQUIPPED WITH PENNTEX ALTERNATORS THAT, AS INSTALLED, MAY COLLECT MOISTURE AT THE POWER STUD. THIS MOISTURE MAY RESULT IN CORROSION BUILDUP AT AND AROUND THE POWER STUD BASE.

Risk: THIS CORROSION MAY CREATE A SHORT CIRCUIT BETWEEN THE POWER STUD AND THE ALTERNATOR BODY, WHICH IN TURN COULD RESULT IN BURNING OF THE POWER STUD OR THE POWER CABLE END. THIS COULD INCREASE THE RISK OF A FIRE. ADDITIONALLY, THE VEHICLE BATTERY COULD DISCHARGE WHICH COULD CAUSE THE VEHICLE TO STALL.

Fix: MCI WILL INSPECT AND MODIFY THE ALTERNATOR INSTALLATION FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 30, 2011. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.

Electronic Stability Control (Esc) 2011-10-26 · campaign 11V524000 · 1,962 vehicles

Defect: MOTOR COACH INDUSTRIES (MCI) IS RECALLING CERTAIN MODEL YEAR 2003, AND 2007-2012 E AND J MODELS ALONG WITH MODEL YEAR 2007-2012 D4000, D4005, D4500, D4505, D4000ISTV MOTOR COACHES EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES, MANUFACTURED FROM OCTOBER 2002, THROUGH OCTOBER 2011. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTE

Risk: IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.

Fix: MCI WILL NOTIFY OWNERS AND REPLACE THE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 4, 2012. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.

Engine And Engine Cooling:cooling System:fan 2011-01-12 · campaign 11V016000 · 138 vehicles

Defect: MCI IS RECALLING CERTAIN MODEL YEAR 2010-2011 D4500, D4505, AND D4000 MOTOR COACHES. THE AFFECTED PULLEY COVERS MAY LACK CERTAIN WELDS REQUIRED TO KEEP THE COVERS ATTACHED TO THE COACH STRUCTURE.

Risk: THE COVER WILL EVENTUALLY FAIL AS A RESULT OF FATIGUE, AND THE COVER MAY BECOME DETACHED FROM THE COACH AND FALL AND STRIKE A PERSON OR OBJECT, RESULTING IN PERSONAL INJURY OR PROPERTY DAMAGE.

Fix: MCI WILL INSPECT AND REPLACE AS NECESSARY THE IDLER PULLEY COVERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 10, 2011. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.

Service bulletins (17)

Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.

Seats 2022-05-03 · TSIB 22-03 · Service Bulletin/Repair Instructions

technical service information bulletin describing the replacement of seating backrest attachment hardware with the addition of a mechanical lock nut on specifically equipped buses manufactured prior to model year 2020.

Service Brakes, Hydraulic 2021-12-14 · TSIB 21-01 · Service Bulletin/Repair Instructions

this technical service information bulletin (tsib) describes an update from meritor for the bolt torque application requirements on hub-to-rotor bolts for the front, drive and tag axles, on specific coaches equipped with meritor ex225 disc brakes, on either conventional, preset or unitized wheel-end

Equipment 2020-09-17 · SB 3139 · Service Bulletin/Repair Instructions

this service bulletin provides a checklist of actions to perform on a daily, weekly and monthly basis for parked coaches before they are considered ready for driving.

Engine And Engine Cooling 2019-10-22 · P08-54 · Service Bulletin/Repair Instructions

this procedure outlines the steps to install a relief valve on the air compressor for coaches equipped with dd13 engines.

Electrical System 2019-10-07 · SB 3120 · Service Bulletin/Repair Instructions

this service bulletin informs owners of the procedure to clean the batteries and reapply corrosion inhibitor every 6000 miles or 3 months, whichever first occurs.

Equipment Adaptive/Mobility 2015-08-27 · SB 424B · Service Bulletin/Repair Instructions

this service bulletin supersedes service bulletin 424 in its entirety and informs customers that mci was notified by cummins inc. that it has issued a campaign to addresses the isx lubricating oil filter bypass valve in addition to the previous fuel pump repair with a new bypass valve that has more

Showing the 6 most recent of 17 bulletins. Search all of them free at nhtsa.gov.

What owners report

No detailed complaint narratives on file.

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

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