2011 Mercedes-Benz R350 problems, complaints & recalls
Most-reported problem areas: Air Bags (10) · Service Brakes, Hydraulic (2) · Service Brakes, Air:antilock:wheel Speed Sensor (1)
🧭 Reliability snapshot
Compared against other Mercedes-Benz R350 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (3)
Service Brakes, Hydraulic:power Assist:vacuum 2024-04-26 · campaign 24V298000 · 15,604 vehicles ⚠ DO NOT DRIVE
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML, GL, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Risk: Reduced brake performance or brake failure can increase the risk of a crash.
Fix: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed on May 24, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MMUSA's number for this recall is 2024050001/2. This recall is an expansion of previous recall number 22V-315.
Service Brakes, Hydraulic:power Assist:vacuum 2022-05-09 · campaign 22V315000 · 350,294 vehicles ⚠ DO NOT DRIVE
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2012 ML-Class, GL-Class, and R-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. Moisture may accumulate and cause corrosion in the brake booster housing unit, which can result in reduced brake performance or brake failure.
Risk: Reduced brake performance or brake failure can increase the risk of a crash.
Fix: Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will remove the rubber sleeve, inspect the brake booster, and as necessary, replace the brake booster. All repairs will be performed free of charge. Owner notification letters were mailed June 30, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers for this recall are 2022050014, 2022050015 2022090006, & 2022090007.
Air Bags:frontal:driver Side:inflator Module 2016-02-11 · campaign 16V081000 · 711,159 vehicles
Defect: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2009-2010 ML320 BlueTec 4Matic, GL320 BlueTec 4Matic and R320 CDI 4Matic, 2011 E350 Cabriolet and E550 Cabriolet, 2009-2011 ML350, ML350 4Matic, ML550 4Matic, ML63 AMG, and C63 AMG, 2010-2011 ML450 4Matic Hybrid, E350 Coupe, E350 4Matic, E550 Coupe, E550 4Matic, and E63 AMG, 2011-2012 GL350 BlueTec 4Matic and R350 BlueTec 4Matic, 2009-2012 GL450 4Matic, GL550 4Matic and R350 4Matic, 2007-2008 SLK280, SLK350, and SLK55 AMG, 2011-201
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
Service bulletins (48)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Service Brakes 2026-09-22 · LI42.10-P-078779 · Service Bulletin/Repair Instructions
complaint repeat workshop visit for vehicle vibration while braking from 60mph. note: although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. cause although the cause of the vibra
Structure:body 2026-09-14 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Structure:body 2026-08-06 · LI82.62-P-078631 · Service Bulletin/Repair Instructions
complaint clanking noise from the area of the speakers in the doors. cause under analysis. remedy to narrow down the cause, first of all remove the door trim. • if the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary,
Power Train 2026-07-14 · LI35.30-P-058566 · Service Bulletin/Repair Instructions
single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). the noise is heard once in each instance when changing direction of travel. note: sound file in attachment cause if the complaint is eliminated by experimentally loosening the outboard collar n
Exterior Lighting 2026-04-16 · LI82.10-P-078301 · Service Bulletin/Repair Instructions
complaint headlamp, front fog lamp leaky or fogged. cause fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. it does not lead to any technical impairment of the headlamp. if a pressure compensation diaphragm is fitted in the housing cover, then the l
Exterior Lighting 2026-03-09 · LI82.10-P-078301 · Service Bulletin/Repair Instructions
complaint headlamp, front fog lamp leaky or fogged cause fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. it does not lead to any technical impairment of the headlamp. if a pressure compensation diaphragm is fitted in the housing cover, then the la
Showing the 6 most recent of 48 bulletins. Search all of them free at nhtsa.gov.
What owners report
2023-10-10 · Service Brakes, Hydraulic“the contact owns a 2011 mercedes-benz r350. the contact received notification of nhtsa campaign number: 22v315000 (service brakes, hydraulic) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the conta…”
2023-01-12 · Service Brakes, Hydraulic“the contact owns a 2011 mercedes-benz r350. the contact received notification of nhtsa campaign number: 22v315000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. the local dealer was contacted. the contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. the ma…”
2022-03-15 · Service Brakes, Air:antilock:wheel Speed Sensor · 80,200 mi“the contact owns a 2011 mercedes-benz r350. the vehicle had previously had the wheel speed sensors replaced eight times since september 2016. the contact stated that while driving at 55 mph, the abs inadvertently engaged, causing the front end of the vehicle to dip while the brake pedal was depressed. additionally, there were grinding sounds coming…”
2019-08-15 · Air Bags · 100,000 mi“tl* the contact owns a 2011 mercedes-benz r350. the contact took the vehicle to lober mercedes-benz (4255 west touhy avenue, lincolnwood, il 60712, (847)-675-1000) to be repaired per nhtsa campaign number: 16v081000 (air bags). when the contact arrived at the dealer for the scheduled repair, the dealer stated that the part was not available. the co…”
2019-06-19 · Air Bags“"takata recall" for a year and a half, i have been trying to have my car repaired, but mercedes benz here in reno (and fairfield, california as well) has refused to repair it with the statement that parts are not available. i have called the service department and been told the parts are in stock. i have made appointments, but when i show up for …”
2018-11-29 · Air Bags“tl* takata recall. the contact owns a 2011 mercedes-benz r350. the contact received notification of nhtsa campaign number: 16v081000 (air bags). an unknown dealer was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not notified. the contact had not experienced a failure. vin tool confirms parts…”
2018-06-04 · Air Bags“takata recall remedy remains unavailable. letters from mercedes benz claimed that the remedy would be available in june 2018. well, they first said march 2018, then said that was an error. thinking is hard. it is june 2018, and no remedy. mercedes continues to produce and earn money on tens of thousands of vehicles each month. they could not be …”
2018-05-27 · Air Bags · 83,500 mi“takata recall, as i received 2 recall letters that has lied to me and keep giving me no time table on when it will be repaired, first letter i received was december 2017 it stated the airbags will be repaired in march 2018, then i received another letter the following month january 2018 the second letter now states it will be repaired sometime …”
2018-02-06 · Engine · 89,547 mi“takata recall this vehicle has airbags safety recall by takata, the defected airbags on this car was discovered 2015, this safety recall should have been disclosed to me before i purchased the vehicle it should have been disclosed to me before i even went on a test drive, this car shouldn't have been sold at all until the airbags are replaced t…”
2018-02-03 · Air Bags“takata recall. 24 months after the initial recall, we still have shrapnel in our dash. mercedes claims a fix is coming 'soon' and that nhtsa granted them an extension to complete a final remedy. notably, mercedes has been able to manufacture hundreds of thousands of new vehicles in those 24 months, but they cannot manufacture replacement airbags? …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.