2011 Porsche Cayenne S Hybrid problems, complaints & recalls
Safety recalls (3)
Exterior Lighting:headlights 2022-08-30 · campaign 22V656000 · 222,858 vehicles
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federa
Risk: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Fix: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
Engine And Engine Cooling:engine:gasoline 2015-01-20 · campaign 15V016000 · 1,368 vehicles
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2011-2012 Cayenne S Hybrid, and 2012 Panamera S Hybrid vehicles manufactured April 26, 2011, to August 2, 2012. The fuel injection system may leak.
Risk: A fuel leak in the presence of an ignition source increasea the risk of a fire.
Fix: Porsche will notify owners, and dealers will replace the fuel rails, free of charge. The recall began on April 17, 2015. Owners may contact Porsche customer service at 1-800-767-7243.
Exterior Lighting:headlights 2012-02-21 · campaign 12V065000 · 20,278 vehicles
Defect: PORSCHE IS RECALLING CERTAIN MODEL YEAR 2011-2012 CAYENNE, CAYENNE S, CAYENNE S HYBRID, AND CAYENNE TURBO VEHICLES MANUFACTURED FROM MARCH 8, 2010, THROUGH JANUARY 31, 2012 BECAUSE THE HEADLAMPS MAY COME LOOSE AND DETACH FROM THE FENDER.
Risk: A DETACHED HEADLIGHT COULD LEAD TO LOSS OF VISIBILITY AND AN INCREASED RISK OF A CRASH.
Fix: PORSCHE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE HEADLAMP LOCKING ASSEMBLIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 9, 2012. OWNERS MAY CONTACT PORSCHE AT 1-800-767-7243.
Service bulletins (402)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Power Train 2026-09-22 · No. 28-26 · Service Bulletin/Repair Instructions
manufacturer's certificate for overview of approved porsche c40 engine oils. note that this bulletin covers all models back to model year 1984, for which c40 engine oils are allocated.
Power Train 2026-09-22 · No. 27-26 · Service Bulletin/Repair Instructions
manufacturer's certificate for overview of approved porsche c20 engine oils. note that the bulletin covers all models back to model year 1984, for which c20 engine oils are allocated.
Power Train 2026-09-22 · No. 26-26 · Service Bulletin/Repair Instructions
manufacturer's certificate for overview of approved porsche c30 engine oils. note that the bulletin includes all models back to model year 1984, for which c30 engine oils are allocated.
Power Train 2026-09-22 · No. 25-26 · Service Bulletin/Repair Instructions
manufacturer's certificate for overview of approved porsche a40 engine oils. note that this bulletin covers all vehicles from model year 1997 to 2020, for which a40 engine oils are assigned. model years 1997-2001 are not available for selection in the system.
Wheels 2026-09-14 · SPTL2609 · Service Bulletin/Repair Instructions
special tools and equipment information for alignment machines - q3 2026 software spec update available
Electrical System 2026-09-01 · No. 12-26 · Service Bulletin/Repair Instructions
technical information for damage to nano plug contacts due to utilization of incorrect measuring equipment
Showing the 6 most recent of 402 bulletins. Search all of them free at nhtsa.gov.
What owners report
2016-02-05 · Unknown Or Other · 67,000 mi“a 'hybrid system failure' message is received while the vehicle is in motion (normal driving, and/or accelerated driving), or upon initial start-up of the engine. the hybrid system them fails to 'e' charge as it should. after a few days error may disappear, but randomly resurfaces each time.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.