2011 Riverside Travel Trailer problems, complaints & recalls
Safety recalls (1)
Latches/Locks/Linkages 2013-12-20 · campaign 13V646000 · 986 vehicles
Defect: Riverside Travel Trailer, Inc. (Riverside) is recalling certain model year 2006-2014 travel trailers manufactured January 1, 2010, through April 30, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
Risk: If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.
Fix: Riverside will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on January 16, 2014. Owners may contact Riverside at 1-765-472-3920 or Fastec at 1-800-837-2505.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.