2011 Starcraft Autumn Ridge Ar-One problems, complaints & recalls
Most-reported problem areas: Equipment:appliance:air Conditioner (1)
Safety recalls (2)
Equipment:mechanical:carrier/Rack 2011-08-26 · campaign 11V440000 · 1,041 vehicles
Defect: STARCRAFT IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 AUTUMN RIDGE AND AUTUMN RIDGE AR-ONE TRAVEL TRAILERS MANUFACTURED FROM MARCH 30, 2011, THROUGH JULY 21, 2011. THE SPARE TIRE CARRIER BRACKETS MAY FATIGUE AND BREAK.
Risk: THE SPARE TIRE CAN FALL FROM THE VEHICLE POSSIBLY CAUSING A CRASH OR PERSONAL INJURY.
Fix: STARCRAFT WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL A REINFORCEMENT BRACKET FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING SEPTEMBER 2011. OWNERS MAY CONTACT STARCRAFT AT 1-800-945-4787.
Equipment:mechanical:integrated Jack/Leveler/Stabilizer 2011-04-21 · campaign 11V250000 · 135 vehicles
Defect: STARCRAFT IS RECALLING CERTAIN MODEL YEAR 2011 AUTUMN RIDGE AR-ONE, AUTUMN RIDGE AND LEXION S-LITE TRAVEL TRAILERS MANUFACTURED BETWEEN OCTOBER 29, 2010, AND JANUARY 27, 2011. THESE TRAILERS MAY HAVE CRACKED BOLTS ATTACHING THE LEVELING JACKS TO THE TRAILER FRAME. IF ALL OF THE BOLTS BREAK, IT COULD RESULT IN THE JACK COMING LOOSE FROM THE FRAME.
Risk: IF THE JACK COMES LOOSE WHILE THE VEHICLE IS IN MOTION A CRASH, INJURY OR DEATH MAY RESULT.
Fix: DEALERS WILL REPLACE THE FASTENERS ATTACHING THE LEVELING JACKS TO THE FRAME WITH MORE ROBUST FASTENERS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2011. OWNERS MAY CONTACT STARCRAFT AT 1-800-945-4787.
What owners report
2011-08-29 · Equipment:appliance:air Conditioner · 400 mi“tl* the contact owns a 2011 starcraft autumn ridge ar-one. the contact stated that while the vehicle was being towed, water was leaking from the air conditioning unit. the contact also stated that according to the installation manual, the air conditioning unit was not to be installed through the window. the vehicle was taken to an authorized dealer…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.