AutoDefect IQ

2011 Thomas Built Buses Mvp-Ef problems, complaints & recalls

Most-reported problem areas: Seats (1)

1
Complaints
8
Recalls
74
Service bulletins
0
Crashes reported
0
Fires reported
0
Deaths

Safety recalls (8)

Engine And Engine Cooling 2011-09-15 · campaign 11V474000 · 6,225 vehicles

Defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2011- 2012 BUSINESS CLASS M2 AND CORONADO TRUCKS MANUFACTURED FROM SEPTEMBER 1, 2010, THROUGH DECEMBER 31, 2010, EQUIPPED WITH A CUMMINS ISX OR ISL DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) INCLUDE A T-BOLT WHICH CAN FRACTURE AND FAIL WHEN SUBJECTED TO STRESS OR LOAD. A FRACTURE OR FA

Risk: IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD.

Fix: DAIMLER TRUCKS IS WORKING WITH CUMMINS TO IDENTIFY AND NOTIFY OWNERS OF THE RECALL CAMPAIGN. REPAIRS WILL BE PERFORMED BY AUTHORIZED CUMMINS DEALERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 10, 2011. OWNERS MAY CONTACT CUMMINS AT 1-812-377-5000 OR DAIMLER TRUCKS AT 1-800-547-0712.

Equipment:appliance:air Conditioner 2011-04-06 · campaign 11V222000 · 6,831 vehicles

Defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2011 SAF-T-LINER C2, SAF-T-LINER HDX, MVP-EF, FS-65, AND MINOTOR SCHOOL BUSES MANUFACTURED FROM JANUARY 2, 2006, THROUGH JANUARY 31, 2011, EQUIPPED WITH CARRIER GENV EM-1 EVAPORATOR UNITS. DUE TO TIME, TEMPERATURE, AND/OR VIBRATION, THE FUSE MAY LOOSEN IN THE FUSE HOLDER RESULTING IN HIGH RESISTANCE AND ARCING.

Risk: IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND A VEHICLE FIRE MAY OCCUR.

Fix: DTNA WILL NOTIFY OWNERS AND PROVIDE INFORMATION ON HOW TO OBTAIN THE RETROFIT KIT FROM CARRIER ALONG WITH REPAIR INSTRUCTIONS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 20, 2011. (SEE CARRIER'S RECALL CAMPAIGN 11E-003.) OWNERS MAY CONTACT CARRIER AT 1-800-793-4741 OR DTNA AT 1-800-547-0712.

Equipment:appliance:air Conditioner 2011-04-06 · campaign 11V223000 · 64 vehicles

Defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2011 SAF-T-LINER HDX, MVP-EF, AND MINOTOR NON SCHOOL BUSES MANUFACTURED FROM JANUARY 2, 2006, THROUGH JANUARY 31, 2011, EQUIPPED WITH CARRIER GENV EM-1 EVAPORATOR UNITS. DUE TO TIME, TEMPERATURE, AND/OR VIBRATION, THE FUSE MAY LOOSEN IN THE FUSE HOLDER RESULTING IN HIGH RESISTANCE AND ARCING.

Risk: IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND A VEHICLE FIRE MAY OCCUR.

Fix: DTNA WILL NOTIFY OWNERS AND PROVIDE INFORMATION ON HOW TO OBTAIN THE RETROFIT KIT FROM CARRIER ALONG WITH REPAIR INSTRUCTIONS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 20, 2011. (SEE CARRIER'S RECALL CAMPAIGN 11E-003.) OWNERS MAY CONTACT CARRIER AT 1-800-793-4741 OR DTNA AT 1-800-547-0712.

Seats 2010-10-14 · campaign 10V486000 · 294 vehicles

Defect: DAIMLER TRUCKS IS RECALLING CERTAIN THOMAS BUILT MVP-EF, HDX, AND SAF-T-LINER C2 SCHOOL BUSES MANUFACTURED FROM MARCH 17, 2009, THROUGH DECEMBER 7, 2009, EQUIPPED WITH STABILUS BLOC-O-LIFT, P/N 5561ED, DRIVER SEATS. THE WELD WHICH HOLDS THE MOUNTING TAB TO THE SHOCK BODY WAS IMPROPERLY WELDED AND CAN BREAK.

Risk: THE SEAT COULD DROP UNEXPECTEDLY WITHOUT PRIOR WARNING AND COULD CAUSE MOMENTARY LOSS OF STEERING CONTROL, POSSIBLY RESULTING IN A CRASH.

Fix: DAIMLER TRUCKS WILL NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY AUTHORIZED THOMAS BUILT BUSES SERVICE FACILITIES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 24, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.

Seats 2010-10-14 · campaign 10V487000 · 6 vehicles

Defect: DAIMLER TRUCKS IS RECALLING CERTAIN THOMAS BUILT MVP-EF AND HDX NON SCHOOL BUSES MANUFACTURED FROM MARCH 17, 2009, THROUGH DECEMBER 7, 2009, EQUIPPED WITH STABILUS BLOC-O-LIFT, P/N 5561ED, DRIVER SEATS. THE WELD WHICH HOLDS THE MOUNTING TAB TO THE SHOCK BODY WAS IMPROPERLY WELDED AND CAN BREAK.

Risk: THE SEAT COULD DROP UNEXPECTEDLY WITH OUT PRIOR WARNING AND COULD CAUSE MOMENTARY LOSS OF STEERING CONTROL, POSSIBLY RESULTING IN A CRASH.

Fix: DAIMLER TRUCKS WILL NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY AUTHORIZED THOMAS BUILT BUSES SERVICE FACILITIES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 24, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.

Engine And Engine Cooling 2010-09-03 · campaign 10V396000 · 1,117 vehicles

Defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2011 MVP-EF THOMAS BUILT SCHOOL BUSES MANUFACTURED FROM SEPTEMBER 12, 2008 THROUGH JULY 16, 2010, EQUIPPED WITH THE MEGAFUSE JUNCTION BOX. ON AFFECTED VEHICLES THE MEGAFUSE JUNCTION BOX IS LOCATED IN AN AREA EXPOSED TO EXCESSIVE ROAD SPLASH AND SPRY. IN SOME APPLICATIONS THE CABLE CONNECTIONS MAY CORRODE RAPIDLY. IF UNDETECTED, EXTREME CORROSION MAY CAUSE A POWER CABLE TO BECOME SEPARATED FROM THE POWER SOURCE RESULTING IN AN UNEXPEC

Risk: UNEXPECTED ENGINE SHUTDOWN OR A LOSS OF VEHICLE LIGHTING AND WINDSHIELD WIPERS IN CERTAIN TRAFFIC CONDITIONS COULD INCREASE THE RISK OF A VEHICLE CRASH.

Fix: DAIMLER TRUCKS WILL REPLACE THE MEGA FUSE JUNCTION BLOCK AND ELECTRICAL BOX FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 13, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.

Engine And Engine Cooling 2010-09-03 · campaign 10V397000 · 66 vehicles

Defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2011 MVP-EF NON SCHOOL BUSES MANUFCATURED FROM SEPTEMBER 12, 2008 THROUGH JULY 16, 2010, EQUIPPED WITH THE MEGAFUSE JUNCTION BOX. ON AFFECTED VEHICLES THE MEGAFUSE JUNCTION BOX IS LOCATED IN AN AREA EXPOSED TO EXCESSIVE ROAD SPLASH AND SPRY. IN SOME APPLICATIONS THE CABLE CONNECTIONS MAY CORRODE RAPIDLY. IF UNDETECTED, EXTREME CORROSION MAY CAUSE A POWER CABLE TO BECOME SEPARATED FROM THE POWER SOURCE RESULTING IN AN UNEXPECTED ENGIN

Risk: UNEXPECTED ENGINE SHUTDOWN OR A LOSS OF VEHICLE LIGHTING AND WINDSHIELD WIPERS IN CERTAIN TRAFFIC CONDITIONS COULD INCREASE THE RISK OF A VEHICLE CRASH.

Fix: DAIMLER TRUCKS WILL REPLACE THE MEGA FUSE JUNCTION BLOCK AND ELECTRICAL BOX FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 13, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.

Seats 2010-02-23 · campaign 10V058000 · 100 vehicles

Defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2011 SAF-T-LINER C2, HDX, MVP-EF, AND MINOTOUR SCHOOL BUSES MANUFACTURED FROM OCTOBER 21, 2009 THROUGH JANUARY 19, 2010. THE BUSES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 222, "SCHOOL BUS PASSENGER SEATING AND CRASH PROTECTION." SEAT CUSHION HINGE TOLERANCE MAY ALLOW THE CUSHION TO SLIP LATERALLY CAUSING THE LATCH STRIKER TO BECOME DISENGAGED FROM THE SEAT FRAME. ONCE THE SEAT CUSHION BECOMES UNLATCHED IT

Risk: IN THE EVENT OF A CRASH OR SUDDEN MANEUVER, THE SEAT CUSHION MAY UNLATCH EXPOSING THE SEAT FRAME TO THE VEHICLE'S OCCUPANTS POSSIBLY RESULTING IN INJURY.

Fix: DAIMLER TRUCKS WILL NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY THOMAS BUILT BUSES DEALERSHIPS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 15, , 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.

Service bulletins (74)

Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.

Equipment:other:owners/Service/Other Manual 2017-10-27 · 14CSA23 · Service Bulletin/Repair Instructions

14csa23 csc announces ?tech tips? ? ddcsn

Fuel System, Diesel 2016-03-28 · 16TS7 · Service Bulletin/Repair Instructions

16ts7 reman diesel particulate filter serial number

Equipment:other:owners/Service/Other Manual 2016-03-28 · 16-011 · Service Bulletin/Repair Instructions

16-011 new detroit camshaft housing seal standard repair time

Equipment:other:owners/Service/Other Manual 2016-03-21 · 16-009R · Service Bulletin/Repair Instructions

16-009r_owl enhancements

Equipment:other:owners/Service/Other Manual 2016-03-21 · 16-008 · Service Bulletin/Repair Instructions

new detroit bearing failure analysis standard diagnostic time

Equipment:other:owners/Service/Other Manual 2016-03-07 · 16-007 · Service Bulletin/Repair Instructions

canadian warranty parts return address change

Showing the 6 most recent of 74 bulletins. Search all of them free at nhtsa.gov.

What owners report

2014-08-27 · Seats · 52,077 mi

“child safety concern!! the seats are the only safety barrier for children in the event of an accident!! broken seat backs. 13 out of 28 seats broken. the sheet metal backing is breaking around the spot welds where it is welded to the tube frame. this is an issue with all buses with syntec seats. here is a link to a video i created to show the …”

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

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