2011 Thor Motor Coach Montecito problems, complaints & recalls
Safety recalls (2)
Equipment 2017-11-22 · campaign 17V758000 · 110,400 vehicles
Defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Vehicle Speed Control:cruise Control 2012-12-11 · campaign 12V574000 · 727 vehicles
Defect: Thor Motor Coach (Thor) is recalling certain model year 2011 through 2013 Tuscany, Astoria, Ultrasport, Montecito, and Palazzo recreational vehicles manufactured from May 17, 2010, through October 30, 2012, built on Freightliner brand XB and XC custom chassis. The vehicles are equipped with diode jumpers that may come loose in their connectors resulting in an open circuit. Two circuits are affected: The one that disengages the cruise control with brake pedal use, and the one that illuminates t
Risk: Failure of the cruise control to disengage when the brakes are applied may increase the risk of a vehicle crash. Without the brake lights illuminating when the brakes are applied, the driver's intent is not communicated, increasing the risk of a crash.
Fix: Daimler Trucks (DTNA) will notify owners on behalf of Thor, and Freightliner dealers will inspect the diode jumpers to make sure they are fully locked in place and will correct the vehicles as needed. The recall is expected to begin January 28, 2013. Owners should contact DTNA Warranty Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time Monday through Friday, e-mail address DTNA.Warranty.Campaigns@Daimler.com, or the Customer Assistance Center at (800) FTL-HELP after no
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2019-12-05 · LTR 120519 · Service Bulletin/Repair Instructions
this letter stated that there were no service bulletins or technical service bulletins issued for the month of november, 2019.
Equipment:other:owners/Service/Other Manual 2017-11-03 · LTR 110317 · Service Bulletin/Repair Instructions
this letter stated that there was one (1) service notification issued for the month of october, 2017.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.