2011 Wells Cargo Cargo Trailer problems, complaints & recalls
Most-reported problem areas: Latches/Locks/Linkages (1)
Safety recalls (2)
Latches/Locks/Linkages 2013-11-25 · campaign 13V598000 · 4,754 vehicles
Defect: Wells Cargo, Inc. (Wells Cargo) is recalling certain model year 2006-2013 cargo trailers manufactured January 1, 2006, through April 25, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
Risk: If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle, increasing the risk of injury.
Fix: Wells Cargo will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on January 10, 2014. Owners may contact Wells Cargo at 1-800-348-7553 or Fastec at 1-800-837-2505.
Latches/Locks/Linkages 2013-11-25 · campaign 13V599000 · 512 vehicles
Defect: Wells Industries Inc. is recalling certain model year 2006-2013 Wells Cargo trailers manufactured January 1, 2006, through April 25, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
Risk: If the deadbolt jams, the interior side of the door lock may also jam. A person inside the trailer at the time will then be locked in and be unable to exit the vehicle, increasing the risk of injury.
Fix: Wells Industries will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on January 10, 2014. Owners may contact Wells Industries at 1-801-621-3637 or Fastec at 1-800-837-2505.
What owners report
2014-11-20 · Latches/Locks/Linkages“tl* the contact owns a 2011 wells cargo trailer. the contact received a notification for recall nhtsa campaign number: 13v599000 (latches/locks/linkages). however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.