2012 Altec D3000 problems, complaints & recalls
Safety recalls (1)
Equipment:mechanical:winch 2014-07-29 · campaign 14V461000 · 67 vehicles
Defect: Altec Industries, Inc (Altec) is recalling certain model year 2010-2012 D2000 and D3000 boom tip winch digger derricks, equipped with winch units manufactured by Tulsa Winch Group (formerly Gear Products). The winch drum on the affected vehicles may deform or fracture.
Risk: A fracture of the winch drum increases the risk of personal injury.
Fix: Altec will notify owners and dealers will inspect and replace the winch drum if necessary, free of charge. The recall is expected to begin in September 2014. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN 602.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment 2024-01-26 · SIL 3129 · Service Bulletin/Repair Instructions
altec has learned that the cap screws used to mount the planetary winch at the turntable could be shorter than specified on certain d3000a/b and d4000a/b units built from january 2012 to december 2015.
Equipment 2014-12-01 · SIL-607 · Service Bulletin/Repair Instructions
altec: see document search button for owner letter. product improvement information provided regarding prinoth track carriers that have mounted cranes and derrick units. *pe
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.